Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.
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Write a Review645 Reviews of Susan Ward
November 20, 2017
New Car Excellent service and professionalism from the moment I entered the showrooom... Dean and team were very knowledge and were able to help me quickly fi Excellent service and professionalism from the moment I entered the showrooom... Dean and team were very knowledge and were able to help me quickly find the vehicle that met my needs. I would recommend the entire team for anyone looking for a new/ used vehicle. More
Other Employees Tagged: Dean Stathes
November 11, 2017
The Best! We moved to town 3 years ago, bringing our under warranty BMW with. Cassidy Lowe became our service adviser. Fabulous service! When we were ready t We moved to town 3 years ago, bringing our under warranty BMW with. Cassidy Lowe became our service adviser. Fabulous service! When we were ready to purchase a new BMW, we knew exactly what we wanted, thanks to Cassidy! No other dealer was considered because we have always been treated well at The BMW Store. Tom Wellbaum was great to work with! We love our two BMW's and The BMW Store! More
Other Employees Tagged: Jemar DuBose , Tom Wellbaum, Cassidy Lowe
November 09, 2017
Great service!! I loved the service provided by BMW store. They went way above and beyond to get me my car. I would like to thank the team for being prompt. Ar I loved the service provided by BMW store. They went way above and beyond to get me my car. I would like to thank the team for being prompt. Arsh More
Other Employees Tagged: Ric Koresky , Brian DiPaolo
November 07, 2017
Seamless buy I had a fantastic experience leasing a BMW X3. Brian DiPaolo found me the vehicle of my dreams quickly and was very attentive to my needs. Susan did I had a fantastic experience leasing a BMW X3. Brian DiPaolo found me the vehicle of my dreams quickly and was very attentive to my needs. Susan did a great job orienting me to the new vehicle and showing me all the features. Conor was very professional and made me feel very comfortable with my financing options. I would highly recommend this dealership to others! Thank you for the seamless buy! More
Other Employees Tagged: Ric Koresky , Brian DiPaolo, Conor O'Somachain
November 04, 2017
Quick and easy I returned to The BMW Store because of both the great automobile and the high standard of service. Everyone involved made it an easy and painless expe I returned to The BMW Store because of both the great automobile and the high standard of service. Everyone involved made it an easy and painless experience. More
Other Employees Tagged: Paul Kolleck , Conor O'Somachain
October 23, 2017
Pleasant & professional I would recommend The BMW Store to anyone looking to purchase a new BMW. Everyone I dealt with was courteous and professional, and I did not feel it I would recommend The BMW Store to anyone looking to purchase a new BMW. Everyone I dealt with was courteous and professional, and I did not feel it was a high-pressure sales experience. Paul Kolleck was clearly knowledgeable and responsive to any questions/requests that I had. More
Other Employees Tagged: Paul Kolleck , Conor O'Somachain
October 20, 2017
Professional Experience This car buying experience exceeded all expectations. Each person we dealt with showed that they cared about us. Dean States, Ric Koresky, Conor O'S This car buying experience exceeded all expectations. Each person we dealt with showed that they cared about us. Dean States, Ric Koresky, Conor O'Somachain, and Susan Ward are absolutely the best. Cannot rank a dealership any higher than The BMW Store of Cincinnati. More
Other Employees Tagged: Ric Koresky, Dean Stathes , Conor O'Somachain
October 19, 2017
Great Team to Work With - Awesome Car! This is our second BMW purchased with the BMW Store and I can't say enough positive things about them in a review. I hate when you get the, "What can This is our second BMW purchased with the BMW Store and I can't say enough positive things about them in a review. I hate when you get the, "What can I do to get you to buy this car today?" talk. You won't get that here. They are no pressure and easy to work with. The process is painless and they treat you with respect. I hated to give up my X1 because it was so much fun to drive but I needed a larger car for my family. I am now in love with my new X3. More
Other Employees Tagged: Ric Koresky , Brian DiPaolo, Conor O'Somachain
October 10, 2017
THE BEST OF THE BEST I have leased my second BMW from the beautiful, newly renovated BMW Store in Cincinnati and I am proud of being a customer of the BMW dealership where I have leased my second BMW from the beautiful, newly renovated BMW Store in Cincinnati and I am proud of being a customer of the BMW dealership where you feel like home and everybody is professional and kind. I have been helped by Dean and he is just the best! Besides having a lifetime experience in the car business, he is gentle, calm, caring, professional and always ready to guide you in the right direction. I am planning on buying a new vehicle next month and I will certainly go back and ask for his advices. Thank you all for your help and your dedication to your jobs. More
Other Employees Tagged: Ric Koresky, Dean Stathes, Katelyn Linnemann , Matt Garman, Conor O'Somachain
October 05, 2017
Great Experience The BMW Store is a great place to buy a car! I've just purchased my fourth vehicle from them and I wouldn't go anywhere else. The convenience and ser The BMW Store is a great place to buy a car! I've just purchased my fourth vehicle from them and I wouldn't go anywhere else. The convenience and service they offer is the best. I would definitely recommend this dealership. More
Other Employees Tagged: Paul Kolleck, Matt Carelock , Conor O'Somachain

