Susan Ward | Page 59

Quick and easy This is my second lease with my BMW, and my first with The BMW Store. Katelynn was my initial contact and was tremendously helpful throughout the proc This is my second lease with my BMW, and my first with The BMW Store. Katelynn was my initial contact and was tremendously helpful throughout the process, and a pleasure to work with. Paul is friendly and enthusiastic and we luckily we were able to come to a deal quickly as I was crunched for time. My interactions with Susan, Conor, and Ric were brief but they were very courteous and definitely contributed towards an all-around positive experience. Would definitely recommend doing business here. More

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Good Experience Again! These folks are great - professional, responsive, and responsible about exceeding their customers expectations. This is my third leased vehicle along These folks are great - professional, responsive, and responsible about exceeding their customers expectations. This is my third leased vehicle along with our purchased Mini Cooper. Happy about everything. Highly recommend! More

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Consideration I had a lot of questions when I came to the dealership and they were all answered for me. I feel very comfortable with my decision and am excited to I had a lot of questions when I came to the dealership and they were all answered for me. I feel very comfortable with my decision and am excited to be driving another BMW. The customer care is noticeable and I appreciate the effort on the part of my BMW sales person to do everything he could to make that happen. Paul Kolleck is very knowledgeable and professional and I appreciate his expertise. More

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Another Amazing Experience with the BMW Store For the past ten years, I have come back time and time again to the BMW Store in Cincinnati. This is my fifth car purchase/lease and they just make i For the past ten years, I have come back time and time again to the BMW Store in Cincinnati. This is my fifth car purchase/lease and they just make it so easy. The cars keep getting better and better and are of course amazing to drive. Paul Kolleck has taken great care of me over the years and is top notch. Ric Koresky and his team have the whole process down to a science. The paperwork with Conor O'Somachain was seamless and smooth and took just a few minutes. This was my first experience going over all the cool new features with Susan Ward on the pickup day and it was fun and educational. I can honestly say that I will be bringing all my future car buying business to the BMW Store without a second's hesitation. More

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Another new M Another great experience with The BMW Store from a repeat customer. Love the product and the dealership and people were great. My first experience wit Another great experience with The BMW Store from a repeat customer. Love the product and the dealership and people were great. My first experience with this sales team at that dealership and would definitely return. Thanks for the great experience! More

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Couldn't ask for more Top notch experience once again. The knowledge and personal touch of the associates at this dealership make the buying experience easy as can be. I wo Top notch experience once again. The knowledge and personal touch of the associates at this dealership make the buying experience easy as can be. I would highly recommend the BMW Store for new sales and service. More

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Friendly, efficient, honest. Paul Kolleck is an friendly, honest salesman who I genuinely feel has my best interest in mind when finding the right car. He has guided me on the lea Paul Kolleck is an friendly, honest salesman who I genuinely feel has my best interest in mind when finding the right car. He has guided me on the lease of my last 3 BMWs. Everyone else with whom I've interacted has always been polite and professional. More

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Great experience. This is the third BMW I have bought from this dealership. Great experience. Everyone was on their "A" game!. there was a young woman who was the v This is the third BMW I have bought from this dealership. Great experience. Everyone was on their "A" game!. there was a young woman who was the vehicle pro who showed me all of the features. i forgot her name but she was excellent also. I think it was Susan Ward. More

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Purchase of 2018 550i Xdrive We had a very enjoyable experience purchasing an awesome vehicle from a top notch team! The extent of service well surpassed our expectations. Paul, We had a very enjoyable experience purchasing an awesome vehicle from a top notch team! The extent of service well surpassed our expectations. Paul, Susan and Conor were great to work with. We will continue buying our vehicles at the BMW Store! More

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new BMW Everyone, especially Dean Stathes and Susan Ward, made my experience getting a new BMW very enjoyable. They were very informative and I did not feel Everyone, especially Dean Stathes and Susan Ward, made my experience getting a new BMW very enjoyable. They were very informative and I did not feel pressured. I am so happy with my new car. More

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