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Suzanne Cochrane
113 Reviews
Suzanne started her career at Helms Bros. in 1982 as a receptionist/biller and over the last 30 years has held many position in the dealership. She has been the General Manager since graduating NADA GM training in 2000. "My passion for the industry has led to an amazing career and an attitude that I impart on all my team members. I am grateful for the opportunity to accommodate the automotive needs for so many clients and continually strive to exceed their expectations always." Suzanne's other interests are health, fitness, reading and anything that pertains to self -improvement. She resides on Long Island with her husband and twin daughters.
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113 Reviews of Suzanne Cochrane
May 16, 2021
Helms Bros provided Excellent service. Efficient and friendly. They made getting a new car a pleasant experience. I would definitely recommend them to friends and family. friendly. They made getting a new car a pleasant experience. I would definitely recommend them to friends and family. More
by DEBORAHPIAZZA
Verified CustomerOther Employees Tagged: Michael Altamura, Giacomo Liparoto
April 26, 2021
The dealership is well organized and Dominique Smith, my sales person provided me a great experience and answered all my questions regarding the Mercedes brand. Such a great experience and also sending a sp sales person provided me a great experience and answered all my questions regarding the Mercedes brand. Such a great experience and also sending a special thank you to Suzanne Cochrane the General Manager! I will highly recommend this dealership and Dominique to my family and friends. Thank you. More
by LAURAMARINO7255
Other Employees Tagged: Smith, Dominique
April 15, 2021
Known to them for years price were very competitive in Parts Department. Did a lease and was disappointed in the way it was handled. They say and promise things up front and never delivered. Lied. Parts Department. Did a lease and was disappointed in the way it was handled. They say and promise things up front and never delivered. Lied. More
by DPETERKI
Other Employees Tagged: Kathleen Baade, Rich Grein, Andy Lin, Paul Brzozowski , Dave Jenning- Excellent worker
April 07, 2021
Excellent customer service. Mike Nekava and GM Suzanne Cochrane teamed up to make my purchase as painless as possible. Even when there was a setback at the factory, they did their best to keep me informe Cochrane teamed up to make my purchase as painless as possible. Even when there was a setback at the factory, they did their best to keep me informed. I'll be back! More
by DPPRATT
Other Employees Tagged: Jennifer Lang, Michael Nekava
March 31, 2021
Suzanne and John Paul delivered extraordinary results They were attentive and extremely patient with my many questions. They truly made me feel like a valued customer and I will recommend them to my fri They were attentive and extremely patient with my many questions. They truly made me feel like a valued customer and I will recommend them to my friends and family More
by KOUDELLOU
Other Employees Tagged: Michael Altamura, Jennifer Lang , John Paul
March 29, 2021
My experience was A+. Suzanne Cochrane was amazing. She My experience was A+. Suzanne Cochrane was amazing. She was able to find and secure the exact vehicle I wanted and had it ready in 4 days. She mad My experience was A+. Suzanne Cochrane was amazing. She was able to find and secure the exact vehicle I wanted and had it ready in 4 days. She made the entire process seamless and painless. This is what a top-level customer service feels like. Going to pick up my vehicle, I meet Michael Nekava. He made me feel like a VIP. From the moment I came through the doors and left with my vehicle, He was right there with mew to ensure that I felt valued. I will definitely recommend this dealership to everyone. More
by MUSIGEORGE
Other Employees Tagged: Michael Nekava, Giacomo Liparoto, Jason Valentine, Dennis Kwong
March 20, 2021
Anthony Ferraro could not have been nicer or more knowledgeable. A pleasure to do business with this group. I would recommend them to my firends and family. knowledgeable. A pleasure to do business with this group. I would recommend them to my firends and family. More
by RJCos
Other Employees Tagged: Giacomo Liparoto , Anthony , Ferraro
February 22, 2021
The staff at Helms has always treated us like family. For over 10 years Michael has always been attentive and professional. Would never think of going elsewhere. over 10 years Michael has always been attentive and professional. Would never think of going elsewhere. More
by HEARTDOCMANNINO
Other Employees Tagged: Jennifer Lang, Michael Nekava
February 19, 2021
As usual, Jason was super helpful in all respects, start to finish. We have been working with him and Helms for many, many years now (over 3 decades going back to my parents), and you always come through wi to finish. We have been working with him and Helms for many, many years now (over 3 decades going back to my parents), and you always come through with something that is both appropriate and works within our budget. I would be remiss if I didn't also give a shout-out to Kevin and Suzanne, who were both instrumental in our latest lease, in particular and made us truly feel like we were part of the bigger family. Helms is very lucky to have someone like Jason working for them - I trust that this is both well known and appreciated, in every respect. Thank you again for the above-and-beyond effort(s) and the satisfaction of knowing that our business is also appreciated and we were treated right. More
by RUSS
Other Employees Tagged: Jason Chen, Jennifer Lang , Kevin
February 13, 2021
Absolutely Amazing considerate patient responsible understanding listening advising knowledgeable friendly safe sincere honest impeccable service reasonable easygoing hassle free honorable gracious sp understanding listening advising knowledgeable friendly safe sincere honest impeccable service reasonable easygoing hassle free honorable gracious spotless flawless reputable no brainer! More
by DVT
Other Employees Tagged: Jennifer Lang, Michael Nekava, Naomi Sam
