Sven was great to deal with. Very knowledgeable and helpful. He continuously followed up with me after my purchase to make sure my expectations were being met.
"Best Car Buying Experience - Mike N."
I first contacted this dealership earlier this year in search for pricing on a 2018 Audi A4. Lauren Savage promptly responded with a detailed breakdown for both a purchase and lease. At the time, I was not sure if buying new was going to be possible, so I decided to look at CPO A4s. I kept in touch with Lauren, and every month, she would email me lease and pricing info. Fast forward to last month (July). After doing research, looking and test driving other brands, I was set on a 2018 Audi A4 Premium Plus. I reached out to Lauren and she arranged for a test drive. She had made an appointment for me with Sven. When I walked into the dealership, the staff was nice and friendly. At the end of the test drive, I inquired about lease numbers but Sven was not pushy at all. Nearly two weeks later, I signed a lease on a new A4 and picked up my car yesterday. I couldn't be happier. They had the best pricing and the service was A+.
Lauren was professional throughout, courteous, patient and very easy to work with. Kevin (in Finance) was courteous and when it was time to go over the paperwork, he took his time to explain all protection plans available. There was no pressure from him. I had already decided to add Audicare to the lease.
When I picked up my car, Sven even spent some time with me to go over some of the features of the car. I would recommend Sven and Lauren to anyone looking to buy an Audi.
Thanks again, Audi of Burlington.
"Amazing and painless - incredibly patient"
Sven was great from the moment we walked in. He asked questions to understand what we wanted in a car. We had purchased at Audi Burlington before. Our car had been totaled so we needed to solve the car problem quickly. Sven did everything he could to find us the car we needed. He got creative and instead of purchasing a CPO, he found us a 2018 at the price we were looking for in the color we wanted. He was also very patient with me, we were in the dealership for many hours.
"This dealership treats you right!"
This is my second Audi. My lease was up and Sven did a great job helping me pick another A4. Sven is a true professional and provided Excellent customer service. I never felt pressure working with him, he always made me feel comfortable. If your going to buy an Audi, I would recommend asking for Sven!!
- Q5 Lover
I was in for service and just wanted some information on a new Q5. We had such a great experience with Sven we left with a new Q5! We always have a great experience with Audi Burlington and will for sure be back.
"Simple, Fast, Fun"
Nothing but excellence from Sven at Audi Burlington.
I spent a lot of time looking for my next car, and spent a lot of time in other dealerships. I ultimately decided to go with Audi Burlington and Sven because of the amazing experience I had. If you want a no-frills, bottom-line deal with a dealership that respects you and makes things easy, look no further than Audi Burlington.
Thanks for making my car purchase easy and fast, Sven!
"Customer Experience is #1!"
Sven was a true pleasure to work with as I was in the market for a new vehicle. He worked with me to ensure I had all of the information needed to make an informed decision. Further, Sven was very engaging and making sure I was completely satisfied with the entire purchasing and ownership process. Thank you for the great customer experience!
Sven and the whole team at Audi Burlington were a pleasure to work with. I came in knowing what I was looking for but needed more information and details. The team was knowledgeable, straightforward and timely. All around a great experience.
"Go see Sven if you want a great ownership experience"
Even after 20k miles on my A6 I continue to be impresssed with the level of commitment Sven still has to make sure my satisfaction is 100%, Sven still reaches out to me asking me how am I doing with the car car AND he even goes as far as scheduling my service appointments for me, if that isn’t great customer service I don’t know what is! Audi of Burlington has earned my buiness for years to come as long as Sven is still there!
"Great experience - Sven was very knowledgable and helpful"
- Ward Rainville
We came in knowing which car we would like to look at. Sven was very helpful in giving us information on this car and giving us information. Throughout the process he answered questions in a timely manner and I am very happy with the product Sven and the dealership sold us.