Sylvia Kountz

Very pleased with all aspects of this dealership. Every employee we encountered was friendly, helpful and knowledgeable. Darla was very patient with us as she reviewed our vehicles features. Every employee we encountered was friendly, helpful and knowledgeable. Darla was very patient with us as she reviewed our vehicles features. More

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Helpful, friendly and knowledgeable. Expertly took us through the process of buying our new car, an EV Solterra! Expertly took us through the process of buying our new car, an EV Solterra! More

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Tucson Subaru is my favorite auto dealership EVER. Sean Johnson is my favorite sales guy, because he is so helpful and so easy to work with. It's almost like he is not a sales guy, just a friend who w Sean Johnson is my favorite sales guy, because he is so helpful and so easy to work with. It's almost like he is not a sales guy, just a friend who works at Subaru, loves Subarus and knows everything about them! Good experiences with service, too, especially with Jesse Friedman. More

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I was very interested in a Subaru but couldn't make up my mind between a Forester or Outback. Jack McVey to the rescue! Jack was genuine, thorough, knowledgeable, and very patient - not to mention super plea mind between a Forester or Outback. Jack McVey to the rescue! Jack was genuine, thorough, knowledgeable, and very patient - not to mention super pleasant to work with. After a test drive or two, and a million questions, I ended up driving home with an Outback and couldn't be happier! Thanks Jack and team at Tucson Subaru.! More

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I bought a Forester from CJ Nichols in 2015. He was such an outstanding sales person and had done such an incredible job with the test drive, that I never forgot him. When I decided to look at He was such an outstanding sales person and had done such an incredible job with the test drive, that I never forgot him. When I decided to look at an Outback, I wanted to work with him again. It was a great decision. CJ is still at Tucson Subaru and his long term experience has only enhanced his sales and marketing skills. He really knows his products and his genuine enthusiasm for the Subaru line is contagious. He has had a number of Subarus himself, so I completely trust his expertise. He is engaging, fun and a terrific salesperson who never does a hard sell, which I totally appreciate. I used to work in insurance marketing/sales and my former boss told me that a great salesperson makes a friend of his customers. CJ definitely follows that principle. He made me want to buy a Subaru, despite the fact that I initially wanted a BMW. That takes a special kind of person. It's a long day buying a car, but CJ never seemed tired or irritable. When he said goodbye, he still came off as genuinely happy, full of life and enthusiasm, and happy for me, which is a rare skill. I am SO glad I thought to come back to Tucson Subaru again!! He made it a singular pleasure to go through the car buying process. Thanks so much, CJ! More

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I highly recommend Tucson Subaru for both sales and service. Tucson Subaru has been great for servicing my vehicle ever since I moved to Arizona. As a result, I made a point to buy my fourth Subaru wit service. Tucson Subaru has been great for servicing my vehicle ever since I moved to Arizona. As a result, I made a point to buy my fourth Subaru with them. Overall, this was the best car buying experience that I have ever had. In the past, buying a new car has been like having a dentist drill teeth without an anesthetic. This time was more like getting my teeth cleaned--a dreaded task, but, upon reflection after is was over, really not so bad. More

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Exceptional service from start to finish with all team members I came in contact with. Their care, professionalism, knowledge and them being real, personable people really stood out from the rest. My sal members I came in contact with. Their care, professionalism, knowledge and them being real, personable people really stood out from the rest. My salesperson, CJ went above and beyond for me. And, I saw him doing that with other people as well. Sylvia, my finance person was so incredibly kind and also excelled at her job. In the decades of purchasing vehicles locally and at multiple dealerships, Tucson Subaru really stood out and shone the brightest! They are different, wonderfully so…they do things how they actually should be done! I saw them put customer service first, I saw them go the distance. That was so very refreshing and has earned them my sales for decades more to come! More

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Darla did an amazing job pointing out the features of our new Crosstrek. This was our 4th Subaru we have purchased from Tucson Subaru new Crosstrek. This was our 4th Subaru we have purchased from Tucson Subaru More

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Darla was a delight to work with as always! She knows the technology well. We felt comfortable asking all of our questions and she had clear answers and explanations. Thank you Darla! She knows the technology well. We felt comfortable asking all of our questions and she had clear answers and explanations. Thank you Darla! More

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Darla is a pleasure to work with. She listens to customer's questions and provides excellent insights to help them understand their vehicle. Angel and Silvia were also terrific to wor She listens to customer's questions and provides excellent insights to help them understand their vehicle. Angel and Silvia were also terrific to work with. They were all focused, hardworking and provided an excellent customer experience. More

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