Sylvia Kountz
Sylvia Kountz at Tucson Subaru

Sylvia Kountz

Finance Manager

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of Sylvia Kountz

October 19, 2025

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Employee Rating

Estevan Rosas provided excellent customer service! He was super helpful by answering all my questions and very knowledgeable. Thank you! More

by Skippy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Iseminger, Jennifer Duran , Front desk staff was very nice. It was a pleasure being greeted by them as the first contacts I had walking in to the lobby.

Oct 21, 2025

Tucson Subaru responded

Thank you very much! ~Jennifer

October 18, 2025

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I got a good deal on both my trade and my new car, and Debbie made the process easy. I live 5 hours away, and Debbie set everything up, helped me make a deal, and had the car ready for m when I arrived. I More

by Ryjones66
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Debbie Bravo

Oct 18, 2025

Tucson Subaru responded

Thank you so much for your kind words and your great review. Let me know if you ever need anything and enjoy your new Crosstrek, Debbie

Oct 18, 2025

Tucson Subaru responded

thank you for trusting us with your purchase :) Sylvia

October 13, 2025

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Austin was great to work with from start to finish. He was very professional, knowledgeable about the vehicles that we test drove, and patient during the whole process. Austin even went out of his wa More

by pquistorf
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Klinesteker

Oct 13, 2025

Tucson Subaru responded

Thank you Peter to you and Iris for the amazing review and your kind words ! Enjoy your new to you Crown and let me know if I can ever help in the future - Austin K

Oct 18, 2025

Tucson Subaru responded

thank you for your business and the review!

October 07, 2025

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Employee Rating

We had a very positive buying experience and found everyone we came into contact with to be friendly and professional. More

by dcburrill
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Klinesteker

Oct 07, 2025

Tucson Subaru responded

Thank you Duck and Char for your business and great review! Enjoy your new Forester Hybrid! - Austin K

Oct 18, 2025

Tucson Subaru responded

thank you! Sylvia

October 06, 2025

Dealership Rating
Employee Rating

Everyone in the dealership was friendly and professional, making my first experience buying from a dealership effortless. When I encountered some unexpected problems with the battery the night after purchase More

by AEG
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto Lizarraga

Oct 18, 2025

Tucson Subaru responded

thank you! Sylvia

October 02, 2025

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Outstanding service! !! All of.the staff were super helpful and friendly to me and my dog!! More

by annkessler42
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Traci Roberts, Ethan Ward , Joe Micoletti

Oct 02, 2025

Tucson Subaru responded

Thank you for the review!!! Traci

Oct 02, 2025

Tucson Subaru responded

So glad to hear you enjoyed your experience! - Ethan Ward

September 26, 2025

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Everyone was kind and respectful. Edgar was patient with all of my questions. I appreciated his neutralness of not speaking poorly of other makes and models. More

by Ike
Recommend Dealer
Yes

Other Employees Tagged: Edgar Gaxiola

Sep 29, 2025

Tucson Subaru responded

We’re grateful for your kind words and glad our team could help.

Oct 18, 2025

Tucson Subaru responded

thank you, Sylvia

September 25, 2025

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Just purchased a new Subaru Outback from this dealership and had a very positive experience w the salesperson and finance person. More

by amydegroff3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin McDougall

Sep 26, 2025

Tucson Subaru responded

Thank you so much for the great review amydegroff3 it was my pleasure. Kevin McD

Oct 18, 2025

Tucson Subaru responded

Thank you! Sylvia

September 25, 2025

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Employee Rating

Easy and fat. Great man. Very nice. Might send someone else over. All for now. More

by shortalan151
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Micoletti

Sep 25, 2025

Tucson Subaru responded

Thank you very much for the compliment and the great review! 😊 Joe

Oct 18, 2025

Tucson Subaru responded

Thank you, Sylvia

September 23, 2025

Dealership Rating
Employee Rating

Everyone at Subaru is absolutely amazing great costumer service! Jason Wilson was our car salesman he was very nice and welcoming made the experience super easy! More

by yayav2308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Wilson

Sep 29, 2025

Tucson Subaru responded

We appreciate your support! Glad you enjoyed working with our team

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