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TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 23

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

Write a Review

661 Reviews of TJ Schmitt

August 01, 2023

Dealership Rating
Employee Rating

Every one is pleasant they treat you very nice I love their cars thank you More

by Doris.tijerina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors, Scott Lupo, Robbie Watson , Eric Kratschmer, Tom Salin

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Aug 02, 2023

Family Hyundai responded

Doris, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2023

Dealership Rating
Employee Rating

Always have been taken care of by everyone at Hyundai. Always good work and the people very nice. More

by NANA19507842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Aug 02, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 28, 2023

Dealership Rating
Employee Rating

The service was completed faster than expected, & everyone was great with communicating my needs on this repair. More

by jordan.conejo1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

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Jul 28, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Jordan. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 27, 2023

Dealership Rating
Employee Rating

Great customer service. Very prompt with my appointment and was in and out of there quickly More

by kenrakas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

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Jul 28, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 25, 2023

Dealership Rating
Employee Rating

Best this book by the Carter for it was great experience Will purchase my next card More

by vivalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Jason Lechowicz, Toni Ivanovic, Michael Kratschmer, Mike Majors , Sonata Bartkus, Eric Kratschmer, Tom Salin

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Jul 26, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 23, 2023

Dealership Rating
Employee Rating

Do not buy a hyundai. The cars are ok but I should not have to wait 6+ weeks for a service appointment. Categorically unacceptable. More

by BRW1526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Toni Ivanovic, Michael Kratschmer, Mike Majors, Scott Lupo, Robbie Watson , Sonata Bartkus, Eric Kratschmer, Tom Salin

Report | Print
Jul 27, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 18, 2023

Dealership Rating
Employee Rating

Excellent service. Took car in for maintenance. Efficient and on time service. Would recommend to anyone. More

by d_gallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print
Jul 19, 2023

Family Hyundai responded

Thank you so much for your glowing review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one.

July 15, 2023

Dealership Rating
Employee Rating

Staff very attentive and courteous. Environment was clean and very professional. Service was excited except excellent More

by JOBKAB5780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Mike Majors , Sonata Bartkus, Eric Kratschmer, Tom Salin

Report | Print
Jul 16, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 12, 2023

Dealership Rating
Employee Rating

Always friendly, fast, and efficient service. They keep you well informed on your vehicle during service. More

by MS.KFDELANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print
Jul 13, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 11, 2023

Dealership Rating
Employee Rating

Understandable attentive and mostly put us as customers first even though we didn't buy car from there More

by porky883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 12, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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