TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 59

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

Write a Review

661 Reviews of TJ Schmitt

March 31, 2021

Dealership Rating
Employee Rating

It was great people there are amazing and very helpful. Great place to buy a car or SUV. Mark is amazing our sales rep. With everyone there as well. More

by ABBYJACKSARENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 01, 2021

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mark and the rest of our team. We're glad to hear we delivered such a great experience!

March 31, 2021

Dealership Rating
Employee Rating

Great place for sales and service! Very friendly and helpful in understanding service issues. Definitely recommend this dealership for all sales and service! Thank you! More

by Celeste Trueba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Tom Salin

Apr 01, 2021

Family Hyundai responded

Thank you, Celeste, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 31, 2021

Dealership Rating
Employee Rating

Always good and quick service. I was in and out of the service way faster than I expected to be. Everyone was polite and friendly. More

by GINAKDAMICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 01, 2021

Family Hyundai responded

We appreciate your business, Gina, and our team looks forward to serving you again soon!

March 30, 2021

Dealership Rating
Employee Rating

I would not recommend this location at all. Especially for service your better off going to a auto shop or junk yard. The service employees sucks Micheal Krat and the manager TJ Schmidt. I had a issue the More

by TIARA56H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Kratschmer

March 24, 2021

Dealership Rating
Employee Rating

Colin the service adviser is awesome kind and caring I wasn’t waiting long plus I was completely comfortable thank you it wasn’t over crowded More

by claudettesimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 24, 2021

Family Hyundai responded

Thank you for your business and this review, Claudette. We're happy to hear Colin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 16, 2021

Dealership Rating

The service was excellent salesperson was excellent me and my wife had a great experience he was very thorough very knowledgeable of the car he went above and beyond to make sure we were satisfied with ou More

by MARRELL_SANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Ott

Mar 16, 2021

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 14, 2021

Dealership Rating
Employee Rating

The most professional and pleasant people to do business with! Love the service, always friendly and nice. Will always do business with this company. Thank you More

by carolwhite04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder, Ricky Gushi

Mar 14, 2021

Family Hyundai responded

Carol, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Family Hyundai.

March 12, 2021

Dealership Rating
Employee Rating

Having been a member of the Hyundai since 2010 and on my second Tucson, I know that the service department is exceptional. Being a single Mom and grandmother, I feel secure with their abilities and feel SAF More

by PAUKSTIS421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 13, 2021

Family Hyundai responded

Thank you for your review, we truly appreciate this wonderful feedback! We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 05, 2021

Dealership Rating
Employee Rating

Excellent service. TJ went above and beyond to make sure my car was taken care of. Colin always makes sure we are happy with our service. More

by GSXRGIRL1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Mar 05, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad TJ and Colin were able to help, and we hope to see you again!

March 04, 2021

Dealership Rating
Employee Rating

The service department can be a better help in finding issues with your Vehicle only want to repair what you went in forDid you tell them you have more than one issues they tell you we are all booked swam More

by slickrick4049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 22, 2021

Family Hyundai responded

Rick, Would it be possible to have someone from our management team reach out to you to discuss this? Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 22, 2021

slickrick4049 responded

Yes

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