TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 60

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

March 03, 2021

Dealership Rating
Employee Rating

The staff was very friendly and worked hard to get my vehicle back to me quickly while performing quality service. The vehicle was returned clean and well cared for. Thank you! More

by anne1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Mar 03, 2021

Family Hyundai responded

Thank you, Anne, for taking the time to leave us this fabulous review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 25, 2021

Dealership Rating
Employee Rating

The appointment scheduling was great. They took me at my appointed time in a timely manner. They promised me the vehicle at the correct time More

by KJWOLNIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 25, 2021

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

Sep 02, 2021

KJWOLNIAK responded

Family Hyundia was great

February 23, 2021

Dealership Rating

First time buying an Hyundai. Will not be my last. Excellent customer service. Very attentive listened to what I wanted and delivered. Very happy with my Tuscon. More

by NAN7847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg , Joe Panici

Feb 23, 2021

Family Hyundai responded

We are very happy to have provided you with such a positive experience here at Family Hyundai! Congratulations on your Hyundai Tuscon. We sincerely value your business and look forward to your next visit.

February 20, 2021

Dealership Rating
Employee Rating

Bryan was very efficient and quick to get my car serviced even though I was a walk in. I was in and out faster than I expected I would be More

by BELINDA9718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2021

Family Hyundai responded

Belinda, thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 10, 2021

Dealership Rating
Employee Rating

A misunderstanding between my scheduled appointment, my car part and my arrival created an inconvenience for me. I spoke with TJ and he accommodated me well. More

by VMDBURNS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 10, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. TJ and team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 04, 2021

Dealership Rating
Employee Rating

Your dealership has an excellent sales staff, service department and courteous and friendly office staff. Your service department is one of the very best around! More

by MCALLAHAN722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 04, 2021

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. We appreciate feedback like yours " Your service department is one of the very best around". If there is anything we can assist you with in the future, please let us know.

February 01, 2021

Dealership Rating
Employee Rating

I always like to go family Hyundai because they are always ready to help also the staff members are really Good People and they do good service too More

by DLSKALOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Feb 01, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

January 31, 2021

Dealership Rating
Employee Rating

What more can I say Great work Family Hyundai This Service Department always goes over and beyond to take all my services Needs. Thank you 😊 More

by charleeb68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

January 29, 2021

Dealership Rating
Employee Rating

My son brought the car in for an oil change//they changed the oil...they did exactly what was expected of them...they did a good job 👍 More

by DJSGO88
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jan 29, 2021

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 28, 2021

Dealership Rating
Employee Rating

I bring my truck here for oil changes. They are always courteous and prompt. Everyone was wearing their masks, and there were two employees dedicated to constantly cleaning any/all surfaces that consumer More

by rjmil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Eric Kratschmer, MATT CASEY

Jan 28, 2021

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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