TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 58

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

May 22, 2021

Dealership Rating
Employee Rating

I came to Hyundai for an oil change and Bryan told me about a recall.He could do both and a tire rotation so I didn't have to come back so soon.He was honest about the wait-it was worth it to me.Everyone More

by CAROLPARKS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin, Bryan

May 22, 2021

Family Hyundai responded

Thank you for your business and this five-star review. We're happy to hear that Bryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2021

CAROLPARKS16 responded

Thank you and I will take my car no where else!!

May 14, 2021

Dealership Rating

Mark Holder is great! I bought my first car from Mark in 2009. He was so patient with me and wasn’t pushy at all. I appreciated that and that’s what made me come back to lease my second car 12 years later. More

by JetRo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder, Al Pellizzeri

May 14, 2021

Family Hyundai responded

Thank you for your business and this wonderful feedback! We're happy to hear that Mark was once again able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

May 13, 2021

Dealership Rating
Employee Rating

Short wait timeWorkers were friendly, courteous Waiting Short wait time Workers were friendly, courteous Waiting area was clean working vending machines NO COFFEE OR WATER IN WAITING AREA The restroom More

by vernice_thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

May 13, 2021

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 12, 2021

Dealership Rating
Employee Rating

They was excellent when it came to fixing the problem on my car n getting back to me quickly so that I could have my vehicle. They also gave me a loaner until they fix the problem with my car More

by MZEARLINEMC53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 11, 2021

Dealership Rating

The Sales Team was very helpful, kind and left an impressionable sales experience with me. I plan to refer my family and friends to the dealership for the vehicle needs. More

by SMITHROLISHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Lechowicz , Joe Panici, PJ Smith

May 11, 2021

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 08, 2021

Dealership Rating
Employee Rating

Colin was wonderful as usual, polite and always helpful, he is more than 5 stars, He has great manners, and always respectful. This is my favorite dealership for service. More

by RRBOTTKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

April 17, 2021

Dealership Rating
Employee Rating

Awful! I had a few issues with my new Santa Fe. The service department responded to me in the invoice in a very condescending manner. I wrote a letter of complaint and delivered it to consumer servic More

by CSMITH658
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Panici, Chris Powers, Sam Wallace

May 04, 2021

Family Hyundai responded

Chris, providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 15, 2021

Dealership Rating
Employee Rating

Great dealership Every aspect of the business is Great dealership Every aspect of the business is top-notch we have purchased 5 vehicles there will never go anywhere else. Best dealership in Il More

by sm6080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Colin Simmons, Toni Ivanovic, Michael Kratschmer, Mike Majors , Eric Kratschmer, Joe Panici, Tom Salin

Apr 17, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

April 10, 2021

Dealership Rating
Employee Rating

Service tech was very professional. Everything was handled very well with the Covid mandate. Felt very comfortable. Family Hyundai will always be my go to service center. More

by CBSIKOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Osabuohien

Apr 10, 2021

Family Hyundai responded

Thank you for your very kind review! We're so glad that you felt secure with our COVID-19 protocols--we work hard to provide a comfortable environment here at Family Hyundai. Please let us know if there's anything else we can help you with, and we look forward to working with you again!

April 06, 2021

Dealership Rating
Employee Rating

good job "great service I love my car very nice good job " great service I love my car very nice people super good and nicer service very nice and a good pricing i love that is one free oil More

by MCS.REGALFOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Apr 06, 2021

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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