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TJ Telesco
TJ Telesco at BMW of Darien
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TJ Telesco | Page 2

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.6
54 Reviews
4.6

54 Reviews

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54 Reviews of TJ Telesco

December 18, 2023

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Technical adviser understood the problem and provided reassurance that I need not be concerned about correcting the parts that were faulty More

by nigelhurst
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Recommend Dealer
Yes
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Dec 19, 2023

BMW of Darien responded

Nigel, we're glad to know our technical adviser at BMW of Darien was able to provide you with the reassurance and solutions you needed. Thanks for sharing your experience!

December 06, 2023

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I was very pleased with my service and the quick turnaround for an unexpected repair. More

by jkegarch
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Pampena, Bill Skorvanek, Jaime Gonzalez, Keith Zarembski, Dan Eager

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Dec 06, 2023

BMW of Darien responded

Thank you for reviewing BMW of Darien! We are delighted that your visit went smoothly. Safe travels!

October 21, 2023

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Always friendly and helpful. I know my car is in good hands. Never turned away when I feel it is an emergency when a light goes on in the car - I panic because I know nothing ab More

by Phyllis Summa
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Yes
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Oct 22, 2023

BMW of Darien responded

We're glad to know you trust our team at BMW of Darien with your car's needs. It's always a pleasure assisting and making sure all issues are resolved promptly. Thanks for the shout-out about our customer service!

October 19, 2023

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Trevor, the Service Manager of the dealership went out of his way to make sure that all my concerns are addressed and that I am 100% satisfied. More

by Mahvash Mirzai
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Martin

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Oct 20, 2023

BMW of Darien responded

Mahvash, we're delighted to know Trevor went above and beyond to ensure your satisfaction at BMW of Darien. Thanks for sharing this positive experience!

Oct 20, 2023

BMW of Darien responded

Mahvash, we're delighted to know Trevor went above and beyond to ensure your satisfaction at BMW of Darien. Thanks for sharing this positive experience!

October 06, 2023

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Jaime was excellent. Communication was clear and prompt. Bill the Manager was terrific. The best. More

by tcarroll
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Skorvanek, Jaime Gonzalez

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Oct 09, 2023

BMW of Darien responded

Thank you for sharing this praise for Jaime and Bill! We look forward to your next visit to BMW of Darien!

October 05, 2023

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I really like getting the videos of the service showing the issues and/or where things are in good shape that justify the work needing to be done. More

by Rob
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Yes
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Oct 06, 2023

BMW of Darien responded

Rob, we're glad to know you appreciate the video updates during your service visits at BMW of Darien. We believe in transparency and keeping our customers informed every step of the way!

September 21, 2023

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BMW if Darien has a great Sales and Service. Steve in Sales is the best and the Service department is great too More

by mlobalbo
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Kozlowski, Bill Skorvanek

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Sep 21, 2023

BMW of Darien responded

Thanks for the shout-out! We're glad to know that Steve and our service department at BMW of Darien met your expectations. We hope to see you back for any future automotive needs!

September 20, 2023

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They are always professional and address and report back on any concerns I have. I have been a customer since 1996 and they have never disappointed me. More

by sally
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Martinez, Vince Pampena

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Sep 20, 2023

BMW of Darien responded

We're delighted to know that you've been a satisfied customer since 1996 at BMW of Darien. We always strive for professionalism and address all concerns, so it's great to see this reflected in your experience, Sally.

September 05, 2023

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The Master Technician at Darien BMW performed top-quality work, diagnosing complex issues and fixing them correctly the first time. More

by matt
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vince Pampena, Bill Skorvanek, Jaime Gonzalez, Keith Zarembski

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Sep 05, 2023

BMW of Darien responded

Matt, we're glad to know our team at BMW of Darien was able to diagnose and fix your issues efficiently! Thanks for the positive feedback!

September 01, 2023

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This is an annoying question. Please ask another. Like, maybe, how do you compare it? More

by 08_molder.apps
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Recommend Dealer
Yes
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Sep 25, 2023

BMW of Darien responded

Thank you for sharing your feedback! We are always appreciative of our customer's input and would be happy to take your call if you would like to discuss anything further. I have provided my information here for your convenience. Best, Trevor Martin - Service Manager - 203-662-2027

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