TL Ricks | Page 3

I had an amazing experience purchasing my car from ECARONE and working with Paul and Ash. From start to finish, they made the process smooth, transparent, and stress-free. Both were friendly, knowledg ECARONE and working with Paul and Ash. From start to finish, they made the process smooth, transparent, and stress-free. Both were friendly, knowledgeable, and patient—answering all my questions and making sure I was comfortable with every step. Paul went above and beyond to find the perfect car that fit my needs and budget, while Ash handled the paperwork quickly and efficiently. There was no pressure, just genuine help and honest communication. I truly appreciate their professionalism and outstanding customer service. I highly recommend ECARONE and working with Paul and Ash if you’re looking for a great car-buying experience! More

Report | Print

I was dealing with Paul and he was great, but the car just didn’t have a few things that I have to have in a car. TL did a follow up call and it was wonderful talking to him very sincere and business lik just didn’t have a few things that I have to have in a car. TL did a follow up call and it was wonderful talking to him very sincere and business like. He just wanted to know if anything he could do, but I just informed him if it had the right equipment we would’ve been doing business. If they get something, I like I would definitely deal with E car one in a minute great people and a good company. Thanks for your help! More

Report | Print

Jared was super nice and made the car buying process very smooth. I had several questions and he responded very quickly and explained things very well! Great place to do business with smooth. I had several questions and he responded very quickly and explained things very well! Great place to do business with More

Report | Print

It was Great working with Adam! Thank you for making it so easy!. I will definitely refer others:-) Thank you for making it so easy!. I will definitely refer others:-) More

Report | Print

Outstanding! We drove from Houston and were able to complete everything online before we arrived. We were met by one of the team leaders first, TL, who escorted We drove from Houston and were able to complete everything online before we arrived. We were met by one of the team leaders first, TL, who escorted us to Jared. The process was unique and welcomed in comparison to previous deals with other dealer purchases. From our point of view, it is the blueprint of how to conduct business and customer satisfaction. Jared, TL, Finance Team, Concierge, and others, we appreciate the VIP felt treatment you provided and keep it going.! Kudos Team! More

Report | Print

Dau and everyone at eCarOne were amazing! It was the best car buying experience I’ve ever had. It was the best car buying experience I’ve ever had. More

Report | Print

Great experience, in and out under an hour. Very good customer service, atmosphere and professionalism Very good customer service, atmosphere and professionalism More

Report | Print

Best car buying experience I have ever had! New or used!! Will definitely buy from them again New or used!! Will definitely buy from them again More

Report | Print

Good experience, very friendly staff, no hassle from anyone. Night and day difference vs working with a typical car dealership. We worked with Bryan Nguyen who was easy going, got along with us well, an anyone. Night and day difference vs working with a typical car dealership. We worked with Bryan Nguyen who was easy going, got along with us well, and made it a fun and painless process. We came in with a long list of cars to test drive and they were accommodating to our requests and let us test drive the cars alone. It seems their prices are competitive enough that it wasn't a big deal to add the mandatory $2000 VPP charge, but just be aware it is not included in the listed prices and you will not have any surprises. Fair offer on our trade in. We paid cash and they advised us on the easiest way to pay, though we did need to rush to our bank before they closed at 1pm so be aware of that if visiting on a Saturday. They were accommodating of this and got the car cleaned up while we were at the bank. The car was nearly flawless even for a 2 year old used car. They did a good job reconditioning/cleaning it up. All the cars we drove were similarly flawless. This dealer seems to only take in well maintained, good looking vehicles. I would definitely buy from here again. More

Report | Print

Bryan was terrific and everyone was so nice. Great cars, clean and spotless!! I world recommend this dealership completely. Great cars, clean and spotless!! I world recommend this dealership completely. More

Report | Print