"Fast, professional and transparent carbuying experience"
From the moment I entered the dealership, he was very welcoming and explained everything I needed. Listened to our concerns and requests, negotiated well, treated us with sincere respect and provided us with great professional carbuying experience. Tony and Joseph were with us throughout the process and I thank them and the whole subaru team in clay norwood for being such a wonderful team, working so hard to get customer satisfied. I will recommend this dealership to everyone, everytime. Thank You Tony and Joseph! You both are awesome!
"Everything I could ask for in a car-procuring experience +"
- Colin Kaepernicus
Everyone I encountered on the Clay Subaru sales team was incredibly helpful. They had the car I wanted for the price I wanted and they weren't afraid of me shopping around like many of the other dealers were. Tony was my sales guy and since I already had located the car I wanted he just made it happen-- simple, effective, time-efficient process. Edward was super helpful and personable in the finance office and helped educate me on what I was getting myself into. Laura went above and beyond in helping me with the registration, and advocating for me when I ran into hiccups with my particular circumstances. Allison was incredibly efficient and effective getting me a quote for the car I wanted right away (which other dealers were secretive about, probably because they knew I could find a better price elsewhere). The place didn't have that gross, salesy feel like so many of the other places I had been to did (you know, with the sales manager visibly, literally, and physically watching over a legion of stressed salespeople who seem to hate their job). I imagine their corporate structure is, contrary to what I understand about most other dealerships, more conducive to fairly compensating its employees and delivering quality service to its customers... but I can only speak to the latter. Thanks so much, I love my new Subaru, and I hope that Clay continues to thrive in its business because there are some good people there selling great products and delivering better customer service than its competitors.
This is my first Subaru purchase. I've always had Honda cars, and thought it was nice to have a change. Tony Chahwan made sure that it was an overall smooth process. Would definitely recommend him to friends and family.
"Purchase/ Lease your next car from Tony Chahwan. "
We met Tony last year when I was ready to trade in my Nissan Sentra for a Subaru. We simultaneously had a horrible experience with the Service Dpt (namely, Edwin) with my husband's car, but Tony managed to keep us as Clay customers. He was patient and accessible and explained everything. He pushed and helped get us a great deal on my 2018 Forester. He made sure we were comfortable and walked away happy.
6 months later, when my husband unexpectedly had to retire his Legacy, we came back to Tony. After a couple emails, he told us to come in. We had no idea we'd end up walking away with anything that day, much less a leased 2018 Impreza. Tony came through for us once again. Amazing customer service. The Impreza has been great so far, but we're planning on buying an Ascent in 3 years when the lease is up. We're definitely going back to Tony and recommending him to friends and family members for their next Subaru purchase.
"Lease experience excellent"
Tony was wonderful. And finance manager was so knowledgeable and friendly. They both made sure I was out of the dealership within a very reasonable timeframe.
"Our First Subaru"
Our experience with our first Subaru has been great!! After a recommendation from a friend we decided to take a look. Great decision as the entire experience was so easy and we now have a two week old car that feels safe, looks snappy and is so comfortable to drive. Tony was extremely helpful and really walked us through the entire process. He made our decision easy.
"Buying a new car in a polite, courteous and easy way"
My salesman, Tony took the time to go through the numbers with me and also explained some features since this was the first time I bought a Subaru Forester.
Very pleasant experience and I am happy with my choice
"Clay Subaru Experience "
I went there thinking that they would just push me to buy something but it was the complete opposite. I felt comfortable and Tony (Salesmen) made the experience wonderful. He went above and beyond my expectations and it was a wonderful experience. I would recommend the dealer and salesperson to everyone.
Fabulous service! We bought on line and completed the purchase completely on line. The Clay Subaru team made it completely seamless and easy. We flew in from Alaska and Tony picked us up at the airport and we drove away in clean, new car with a full tank of gas. They did everything for us and made it so easy! Thank you Tony!
"New Used Car"
I got a used 2015 Subaru Forester AWD. I love how it handles and the height in the car is also good.
I will send other people I know to your dealership.