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Tanner Gregory
Tanner Gregory at Bryan College Station Toyota

Tanner Gregory | Page 5

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
155 Reviews
4.9

155 Reviews

Write a Review

155 Reviews of Tanner Gregory

January 19, 2026

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Employee Rating

MY CAR WAS TOWED TO THE DEALERSHIP THERE BECAUSE I WAS OUT OF TOWN. THE CAR HAD THE SAME LIGHT ON THE DASH BEFORE AND AFTER REPAIRS. THEY CHANGE THE ECU ( OVER $2000.00 ) DID NOT SOLVE THE ISSUE More

by DYEGUY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 21, 2026

Bryan College Station Toyota responded

We’re very sorry to hear about this experience and understand how frustrating that must be, especially with such a costly repair that didn’t resolve the issue. This is not the level of service we strive to provide, and we sincerely apologize. We’d like the opportunity to review this further and work toward a solution with you. Please email our Customer Relations Manager (customerservice@purdygroupusa.com) with your name, vehicle information, and a brief summary of the situation so we can look into this right away and hopefully make things right. Thank you for bringing this to our attention—we look forward to speaking with you.

January 18, 2026

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Employee Rating

Toyota of college Staion has been a pleasure to work with. There service department is always timely and informative and they have great sales reps. More

by Yota11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryce Hartis, Aaron Douglas, Manny Lopez

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Jan 21, 2026

Bryan College Station Toyota responded

Thank you for the kind words! We’re thrilled to hear that our service team and sales reps have made your experience a great one. We appreciate you choosing BCS Toyota and look forward to serving you again soon!

January 15, 2026

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Employee Rating

I fully trust the service department at BCS Toyota as they are professional and communicative. I highly recommend their service department! More

by Mspivey2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche

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Jan 21, 2026

Bryan College Station Toyota responded

Thank you for the kind words! We’re thrilled to hear that our service team earned your trust and provided clear, professional communication. Recommendations like yours mean a lot, and we look forward to keeping your vehicle running at its best!

January 09, 2026

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Employee Rating

Toyota is a wonderful Dealership & understanding about service & kindness , & compassion too, thanks so very much,👍 More

by LDFORD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Bobby Hall, Carey Hausenfluck, Abagail Mojica, Heather Beran, Dustin Holifield, Russell Karli

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Jan 27, 2026

Bryan College Station Toyota responded

We really appreciate you taking the time to share this! It’s great to hear our team’s kindness and understanding made your experience a positive one. Thank you for choosing Toyota!

January 05, 2026

Dealership Rating
Employee Rating

Jorge was very helpful and knowledgeable. He worked with me to come to terms that I was able to buy/ lease a vehicle. More

by VANILLA1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 27, 2026

Bryan College Station Toyota responded

We appreciate you taking the time to share your experience! It’s wonderful to hear that Jorge was knowledgeable and worked with you to find a solution that made getting your vehicle possible. Thank you for choosing us!

January 03, 2026

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Employee Rating

Very much responsible and happy for the service. Thank you very much once again russel. More

by sndpreddy.iict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Karli

Print
Jan 05, 2026

Bryan College Station Toyota responded

Thank you for your kind words! We are glad to hear you’re happy with the service. Russell appreciates your thanks and looks forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

December 29, 2025

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Employee Rating

always a pleasant experience. Tanner is always very helpful and makes my experience super simple and easy. More

by MARY.MCNAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 05, 2026

Bryan College Station Toyota responded

Thank you for sharing your positive experience. We are happy Tanner consistently makes your visits easy and pleasant. We appreciate your continued trust! Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2025

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Employee Rating

Tanner is great. I cannot say the same about the dealership or the service department otherwise More

by ZULFIALIKHAN
Recommend Dealer
No

Other Employees Tagged: Justin Birdwell

Print
Dec 29, 2025

Bryan College Station Toyota responded

Thank you for recognizing Tanner. We are glad he provided great service. We are sorry to hear that the rest of your experience with the dealership and the service department didn’t meet your expectations. Your feedback is important, and we would like to learn more so we can address these concerns. Please contact us so we can work toward improving your experience. Customer Relations Manager customerservice@purdygroupusa.com

December 26, 2025

Dealership Rating
Employee Rating

Tanner is always helpful and friendly. On this visit he was able to get my car in on short notice to fix a tire and I really appreciate it! More

by mljspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 29, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Tanner was able to assist you quickly and provide friendly service. We appreciate your continued trust in us! Customer Relations Manager customerservice@purdygroupusa.com

December 22, 2025

Dealership Rating
Employee Rating

Very good. Enjoyed my experience with my helper. Thanks for the heads up about my car. More

by CANURFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Bobby Hall, Carey Hausenfluck, Patrick Seigler, Heather Beran, Dustin Holifield, Russell Karli

Print
Dec 29, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear you enjoyed your experience and found the information about your car helpful. We appreciate your trust and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com

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