Taylor Alton | Page 34

Awesome people (Dayton, Dylan, Joey) and awesome experience. Definitely recommend this dealership. Thank you guys. experience. Definitely recommend this dealership. Thank you guys. More

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Clean. Responsive. Organized. Polite. We looked at several dealerships on line, and Toyota of Cleveland is the one that peaked our interest. several dealerships on line, and Toyota of Cleveland is the one that peaked our interest. More

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Great deals! Awesome service! Found what I was looking for at the price I needed!! You will get a great deal of your looking to buy! for at the price I needed!! You will get a great deal of your looking to buy! More

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We began exploring the purchase of a 2021 Sienna in May and quickly realized there was a shortage of available new vehicles. In our search, we contacted 5 Toyota dealers within 100 miles or so either by ph and quickly realized there was a shortage of available new vehicles. In our search, we contacted 5 Toyota dealers within 100 miles or so either by phone, in person, or online. We encountered personnel who were either very aggressive and, frankly, pushy to others who confirmed the scarcity of vehicles and did not seem interested in trying to put forth the extra effort to find what we wanted. The most helpful dealership by far was Toyota of Cleveland. On our first visit with the dealership, we met Sales Consultant Taylor Alton and Trainee Tim Harris. Both of these gentlemen showed my husband and me the utmost respect and listened to the features we were looking for in a vehicle. Mr. Alton worked diligently with us in trying to find a van that would meet our needs. During the entire process of purchasing a vehicle, other members of the sales and internet team (Mr. Alvarado, Mr. Covington, Ms. Cofer, Mr. Walker) were also instrumental in answering questions. It became evident early in our search that to get the vehicle we wanted, a special order would have to be placed. With the assistance of Mr. Alton and Mr. Covington, we were able to order a new van in early June, and it was built to our specifications and delivered to the dealership the second week of August. During the wait period, Mr. Alton contacted us periodically to give us updates on how the build was progressing and to let us know an approximate delivery date. When we took possession of the vehicle, we came to the dealership with preapproval from our desired lending institution, where we dealt with Finance Director Tyler Ratledge. Again, Mr. Ratledge, like every member of the Toyota of Cleveland team, was kind, professional, and made us feel as if our business was appreciated. He thoroughly explained all of the paperwork and offered (without being pushy) options such as warranty and maintenance contracts available for purchase if we were interested. And, finally, I want to mention Mr. Monte Burney, the general manager of Toyota of Cleveland. He contacted us early in the process for feedback about our experience with his dealership. I responded about how impressed we were with his team. Shortly after giving our special order, we received a beautiful bouquet of flowers from Mr. Burney and the dealership thanking us for joining the Toyota of Cleveland family. Now, who does that? We were so grateful for this thoughtful act, and can honestly say this dealership really does make customers feel as if they are a part of their family. More

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Toyota of Cleveland is the place to go. Wonderful, friendly staff! Gives you their time to answer all your questions to make the right purchase. friendly staff! Gives you their time to answer all your questions to make the right purchase. More

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Transparent. Honest. Easy. Kind. Each step of my car buying experience was pleasant. Taylor treated my family and I like his own family from the first second we met. Shane made sure I had updates and ma buying experience was pleasant. Taylor treated my family and I like his own family from the first second we met. Shane made sure I had updates and made me feel ease. Amanda found me my number one pick dream car and beat all odds by getting it during the crazy limited inventory times. The finance manager had us in and out in less than 30 minutes. Monte and Jeremy put together an amazing deal. I highly recommend buying from Toyota of Cleveland and any Bowers group dealership. These are the good guys. More

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I would highly recommend this dealership to my best friend. The whole transaction from start to finish was flawless. Everyone at the dealership were very efficient and conscious of my time. friend. The whole transaction from start to finish was flawless. Everyone at the dealership were very efficient and conscious of my time. More

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The staff was friendly and courteous. They listened to what my automobile needs were and found me the perfect fit. I definitely recommend them when considering a new vehicle purchase. what my automobile needs were and found me the perfect fit. I definitely recommend them when considering a new vehicle purchase. More

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Great Service. Salesman was very helpful and very knowledgeable about the vehicle I traded for. Nicest Dealership I Ever Seen. Everyone was Polite. Restroom very clean and even had television in it. knowledgeable about the vehicle I traded for. Nicest Dealership I Ever Seen. Everyone was Polite. Restroom very clean and even had television in it. Very good buying experience. More

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Taylor was very professional and super nice during my experience with Toyota. I knew the exact car I was looking for and he was a great help during the process. I am happy with my choice and I would reco experience with Toyota. I knew the exact car I was looking for and he was a great help during the process. I am happy with my choice and I would recommend him to anyone I know. Thanks Taylor and Toyota of Cleve! Great service and kind people all over! More

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