Ted Jurick
Ted Jurick at Joe Rizza Acura
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Ted Jurick | Page 32

Service Manager

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
404 Reviews

Dealership Experience

25 yrs, 1 mo

Industry Experience

44 yrs

Languages Spoken

English English

Employee Video

4.9

404 Reviews

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404 Reviews of Ted Jurick

January 13, 2020

Dealership Rating
Employee Rating

This dealership is very honest & always fair. Always feel good about price paid & quality of service. They are very knowledgeable & always make you feel good.. More

by MARKCHIBE
Recommend Dealer
Yes
Jan 15, 2020

Joe Rizza Acura responded

Mark, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 31, 2019

Dealership Rating
Employee Rating

Alternator replacement Alternator failed; called dealership and advised of computer codes. Dealership recommended tiw to shop. Auto towed, recommended repairs telrphoned to More

by MrsMeadmaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Fondren , Charlotte Guinta

Jan 02, 2020

Joe Rizza Acura responded

Thank you for the positive review and for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 17, 2019

Dealership Rating
Employee Rating

Great experience Everything went very well I had a squeaking in my brakes and they explained to me what was causing it. I could not be happier with how it went. More

by TWERNER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 19, 2019

Joe Rizza Acura responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 16, 2019

Dealership Rating
Employee Rating

Fabulous costumer service Joe Rizza Acura has the most accommodating and knowledgeable staff that I have ever dealt with. The service department is always there for questions o More

by APAWLAK04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren , Charlotte Guinta

Dec 16, 2019

Joe Rizza Acura responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 16, 2019

Dealership Rating
Employee Rating

Emergency replacement of alternator Professional dealership. Customer focused. Always ready to listen first and then recommend. Been a customer since 2007. Can’t say enough about how g More

by CMJEKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matt Fondren , Charlotte Guinta

Dec 16, 2019

Joe Rizza Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 09, 2019

Dealership Rating
Employee Rating

3 Times a Winner, Service and Sales! From the '97 CL Coupe, to the TL Sedan and now, the new TLX , I see the pride they always feel when helping, explaining servicing, and just answerin More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Matt Fondren, Jeremy Lillie, Ed Gronowski , Charlotte Guinta, Paul Kay

Dec 10, 2019

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 03, 2019

Dealership Rating
Employee Rating

Oil change I came in for an oil change and got it done in no time along with the inspection. I like that you don’t need an appointment for an oil change anymore. More

by Tresasa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Caputo, Matt Fondren, Lenden Donnels , Charlotte Guinta

Dec 04, 2019

Joe Rizza Acura responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 21, 2019

Dealership Rating
Employee Rating

Fast and Efficient! The service provider are always pleasant. The waiting room is stocked with coffee and treats while you wait. The don’t pressure you to have all the ma More

by Deborah Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren , Charlotte Guinta

Nov 22, 2019

Joe Rizza Acura responded

We really appreciate your feedback, Deborah. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 12, 2019

Dealership Rating
Employee Rating

Bad service Wrong diagnosis of repairs Twice charge for Labour fees which it’s suppose to be pay one time only. They charge Labour fees at first diagnosis as par More

by Abufares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 20, 2019

Joe Rizza Acura responded

We are not pleased to hear of the incident you've described in this review. If you would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 12, 2019

Dealership Rating
Employee Rating

Add fog lights to new mdx Great service Everyone was kind and honest Internet sales worked out well Didn't take long once I got there Everyone was so willing to help More

by TROGALA7478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Bob Caputo, Chris Kailer , Business manager that helped with financing and Alyssa

Nov 13, 2019

Joe Rizza Acura responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

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