Terrell Williams

I have bought multiple vehicles from Fair Oaks Ford and continue to come back due to their excellent customer service and service department. I picked up my 2021 F250 a week ago, and Terrell Williams my sales person made the process extremely easy. He has since followed up to make sure everything is going great with the truck. Had an issue with setting up Ford Pass and Terrell took the time to help me get set up and working. The customer service he provides is outstanding. If you are looking to get a great vehicle, and receive awesome customer service go to Fair Oaks Ford and see Terrell.

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Really great experience at Fair Oaks on a very busy day for them! You never know what sort of negotiations you’ll walk into at a car dealership, and we were pleasantly surprised with the trade-in/purchase process. Terrell was helpful (and very knowledgeable about the car itself) during the search and test drive, and he and Jeremy were incredibly respectful and thorough in the negotiations. They listened to what we needed and didn’t try to upsell, rush, or confuse. Churchill initially greeted us at the door and was very friendly, asking good questions up front. Would definitely recommend Terrell and the team.

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Terrell had the best customer service and always made sure us (the customers) were getting the best deal and best car that fit us and our budget. Thanks Terrell Antonio & Jada

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I received excellent service without all the salesman BS! getting my vehicle was straightforward and I did not feel like they were hiding any numbers from me during my experience.

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Terrell was a great salesman to work with. He was able to get me exactly what I wanted. He made the experience seamless. Highly recommended.

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Terrell exemplified the perfect salesman throughout the buying experience. He went above and beyond from start to finish, including buying me a cup of coffee as a thank you. This is the second vehicle I've purchased from Fair Oaks, and will certainly not be the last. Give this guy a raise!

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I bought a 2017 ford from Terrell and through the whole process he was very helpful and informal. He was very entertaining, and I also learned a lot from him. I would highly recommend him when visiting this dealership!!!

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Terrell was patient with my idiosyncrasies, and through answering my questions. He helped my achieve a comfort level with my purchase, so I leave here tonight with a smile on my face!

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