Terrence Shine | Page 20

My service was great, the staff is always great and I would recommend your dealership to others would recommend your dealership to others More

by tsalley3 Verified Customer Verified Customer

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I was a loyal Nissan customer for 5 years and had visited two Jeep and Acura dealerships before meeting Emilio. From the start, Emilio was personable, professional, and—most importantly—made the entire proce two Jeep and Acura dealerships before meeting Emilio. From the start, Emilio was personable, professional, and—most importantly—made the entire process comfortable and pressure-free. Often, dealerships can feel high-pressure, but Emilio conducted business with grace and humility, which made a huge difference. He truly listened to our needs and ensured the process was seamless and efficient, all while respecting our time. If you’re looking for a car-buying experience that’s stress-free and handled with professionalism, I highly recommend working with Emilio. More

by aidae0110 Verified Customer Verified Customer

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I had an overall good experience when purchasing a Jeep Renegade while being helped by Terrence from finance. However, my experience was not pleasant afterwards when trying to cancel my MOPAR "used maximum Renegade while being helped by Terrence from finance. However, my experience was not pleasant afterwards when trying to cancel my MOPAR "used maximum care" plan which was added on my purchase. I initially contacted MOPAR directly and then the bank who helped with financing this vehicle. After going back and forth for about a month, I was instructed to reach out to Bayside dealership to cancel the plan. I called Bayside on Sept 6th at 1:12pm and Bobby from finance said his computer was booting up and he would send me the cancellation for via email (which I spelled out) as soon as his computer was running. I never got an email and called back at 3:05pm (I spke with receptionist to leave the message and provided a callback number) bbut never got a call back or the form to my email. I called again at 4:53pm and I was left waiting and then sent to voicemail, which I left with a message and callback number and never got a response. I called again on Sept 7th at 12:43pm, at that time Terrence answered and he said since Bobby already spoke with me, he should continue the cancellation process. Terrence asked me to call back in about 30mins as Bobby was not available. I called again at 2:13pm, 2:20pm and 2:29pm and I was never able to get in touch with Bobby. I also emailed Chanel Stevens (one of the managers at Bayside) who said he would get in touch with Bobby or help me with the MOPAR cancellation form (around 3pm), but Chanel never reached out to me even after I sent a follow up email on 9/11. At this time, I'm extremely frustrated with the lack of availability and possible transparency with these business practices. I hope nobody else goes through this nightmare which seems endless while I was just trying to cancel a MOPAR plan which should be a smooth process. More

by Carlos rivera Verified Customer Verified Customer

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Always helpful, listen to concerns do there best to give the best quality support. Always do there best to keep your car in best running condition the best quality support. Always do there best to keep your car in best running condition More

by dude172003 Verified Customer Verified Customer

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Excellent service and an outstanding customer service always provided by bayside dodge dealer. Extremely happy always provided by bayside dodge dealer. Extremely happy More

by ash2cobain Verified Customer Verified Customer

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Ryan Dworkis made our experience in leasing our new Jeep a pure pleasure. He worked with speed and Efficiency. I couldn’t believe how quickly we were leaving with our new car. Thank you so much. Everyone at a pure pleasure. He worked with speed and Efficiency. I couldn’t believe how quickly we were leaving with our new car. Thank you so much. Everyone at the dealership was helpful and knowledgeable. More

by Montauk5ma Verified Customer Verified Customer

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I used to loved this place now is just garbage. From the person that receives your car to the manger they are all rude. The broke my car i been waiting 2 years for the replacement parts i just gave From the person that receives your car to the manger they are all rude. The broke my car i been waiting 2 years for the replacement parts i just gave up on them. I been a long time customer bought 3 cars and on my second car they messed up, they put the parts the wrong way, i gave them the benefit of the doubt and kept going, now with my third car they just been miss after miss. I have free oils change and i rather pay than going there. More

by ALEJITA101 Verified Customer Verified Customer

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Staff and the owner were very professional. Excellent car buying experience. Very easy process trading in and purchasing a new vehicle. Excellent car buying experience. Very easy process trading in and purchasing a new vehicle. More

by mojo4317 Verified Customer Verified Customer

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The maintenance Manager is very nice person, understanding your needs. After a couple times that we been asking for somebody to help he was the person who answered all questions understanding your needs. After a couple times that we been asking for somebody to help he was the person who answered all questions More

by NESTOR0626 Verified Customer Verified Customer

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Best purchase EVER! Great service and value in this economy! Avi was hands on and made my purchase super easy. Great service and value in this economy! Avi was hands on and made my purchase super easy. More

by chrism0213 Verified Customer Verified Customer

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