Terrence Shine
Terrence Shine at Bayside Chrysler Jeep Dodge

Terrence Shine | Page 25

Business Manager

Bayside Chrysler Jeep Dodge

212-19 Northern Blvd
Bayside, NY 11361

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4.9
1,069 Reviews
4.9

1,069 Reviews

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1069 Reviews of Terrence Shine

February 26, 2024

Dealership Rating
Employee Rating

took forever for paperwork even though i paid cash. car had defective roof. flood in back seat well should have been detected by service if car was properly checked out before delivery. BAD JOB More

by CALRO1121
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jay Escobar

Feb 29, 2024

Bayside Chrysler Jeep Dodge responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call and ask for Sal Fazio for sales and Bob Kennedy for service to discuss this matter further.

Feb 29, 2024

Bayside Chrysler Jeep Dodge responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please call and ask for Sal Fazio for sales and Bob Kennedy for service to discuss this matter further.

February 26, 2024

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Employee Rating

I really appreciate the kind of service that is performed,they take their time to inspect and find specific mechanical issues and let you know exactly what it maybe and how it can be corrected. More

by samjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Kennedy, Brian Vincente, Jay Escobar , bobby Martinez

Feb 26, 2024

Bayside Chrysler Jeep Dodge responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bayside Chrysler Jeep Dodge to be a positive one. Please don't hesitate to reach out if you need anything else.

February 21, 2024

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Been there multiple times now, very happy with the knowledge, responsiveness and service. Would recommend Bayside Chrysler Jeep Dodge. More

by CJE2
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Domiano

Feb 22, 2024

Bayside Chrysler Jeep Dodge responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Bayside Chrysler Jeep Dodge!

February 21, 2024

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The dealer was very helpful knowledgeable about the car I was interested in and made sure I was happy with my choice More

by amuneca68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar

Feb 21, 2024

Bayside Chrysler Jeep Dodge responded

Here at Bayside Chrysler Jeep Dodge, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 20, 2024

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Alphonso, was resilience and he took time to get to know me as a customer. Thanks again Alphonso for your help with the purchase of my new SUV. I'll definitely recommend your dealership to my family and fri More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamaine Alphonso

Feb 20, 2024

Bayside Chrysler Jeep Dodge responded

Melissa, Thank you so much for your wonderful review! We are thrilled that Alphonse and our team had the opportunity to provide you with great service. Congratulations on your new SUV! We thank you for choosing Bayside Chrysler Jeep Dodge!

February 15, 2024

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Employee Rating

Jamaine was exceptional and did a great job. He was courteous and knowledgeable about all the aspects of the sale.. More

by Saby Antao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nelson Santos , Jamaine Alphonso, Sal Fazio

Feb 16, 2024

Bayside Chrysler Jeep Dodge responded

Saby, Thanks for sharing about your experience with Bayside Chrysler Jeep Dodge. Jamaine and our team appreciate your business and hope to see you again soon!

February 09, 2024

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Employee Rating

The best service in the world everyone goes out of their way to make sure you are satisfied. They are also very attentive. More

by tsalley3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2024

Bayside Chrysler Jeep Dodge responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bayside Chrysler Jeep Dodge.

February 05, 2024

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Employee Rating

I've been a Customer with Bayside Jeep since 2007. My Recent Interaction with the Bayside Team (specifically Brian Hidalgo and Terrence Shine) is one of the many reasons why I will continue to do bus More

by TDNOLES19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Hidalgo

Feb 06, 2024

Bayside Chrysler Jeep Dodge responded

Thank you so much for your wonderful review! We are thrilled that Terrance and Brian had the opportunity to provide you with great service. Congratulations on your new 2024 Grand Cherokee! We thank you for choosing Bayside Chrysler Jeep Dodge!

February 02, 2024

Dealership Rating
Employee Rating

Sal is more of a follower rather then a leader of a team. Very poor in customer service and professionalism. I was told that they cannot honor their deal of the bargain to provide the promised Jeep acc More

by siona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Campanella , Jamaine Alphonso, Sal Fazio

Feb 06, 2024

Bayside Chrysler Jeep Dodge responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please call and ask for Sal Fazio for sales and Bob Kennedy for service to discuss this matter further.

Feb 06, 2024

Bayside Chrysler Jeep Dodge responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please call and ask for Sal Fazio for sales and Bob Kennedy for service to discuss this matter further.

February 01, 2024

Dealership Rating
Employee Rating

Ross , Edwin and Terry were incredible. The kindest people and this dealership really cares about their clients. They were so patient , kind and so considerate. They will really work with y More

by Estee Salman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Diaz, Avi Babadjanov, Rossenthal Fajardo , Julian Marun, Bryan Hidalgo

Feb 02, 2024

Bayside Chrysler Jeep Dodge responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bayside Chrysler Jeep Dodge!

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