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Terry Ford
107 Reviews
Dealership Experience
4 yrs
Industry Experience
4 yrs
Languages Spoken
English
107 Reviews
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107 Reviews of Terry Ford
February 21, 2026
What a disappointing experience we had this morning at Shottenkirk Honda. We made an appt to see a particular CPO vehicle. Since we had made the appt a few days in advance, I called the day before to ve Shottenkirk Honda. We made an appt to see a particular CPO vehicle. Since we had made the appt a few days in advance, I called the day before to verify that the vehicle was still available. I was assured that it was. Upon arrival, I learned that the original salesperson was out sick, so I had someone else helping me. He went to get the car for us to test drive. After waiting 30 minutes, we were told that they could not locate the keys to the car. I asked twice if the car was still on the lot. I was assured it was. After ONE HOUR, the sales person and the manager came with another car for me to try. After asking about this second vehicle, I asked if the vehicle we originally came to see was on the lot. At that time, I was told "no". So, what was the song and dance about the lost keys?! At this point, I lost all trust in the dealership and did not feel comfortable doing business with them. We walked out. Seems like a bait and switch. What a disappointment! Why were they not honest from the beginning? More
by DisappointedCarBuyer
Other Employees Tagged: Brittany Lewis, Christopher Lopez
November 10, 2025
Terry Ford, our salesman was absolutely amazing. We were very satisfied with the entire experience we had. We were very satisfied with the entire experience we had. More
by Derronb123
Other Employees Tagged: Logan Quijano
November 08, 2025
I enjoyed my vechicle shopping experience at your dealership. I felt valued as a customer! dealership. I felt valued as a customer! More
by thomasbarbara707
Other Employees Tagged: Dana Fancher, Everette Hall, Billy Green, Travis Abston , Justin Delong, Nick Detscher, Colton English, Sherry Keffer
November 07, 2025
This is my third time buying a car from here. Great experience each time. Terry was the best person to work with and I knew he was in my corner the whole time. I know I’ll be back for the fourth Great experience each time. Terry was the best person to work with and I knew he was in my corner the whole time. I know I’ll be back for the fourth time! More
by madisonml
Other Employees Tagged: Michael Welch, Brittany Lewis
August 18, 2025
We went to the cartersville location because it's our home town and the sells people are super nice and go out of their way to help you. Honda's are my favorite!! Mr. Terry is awesome home town and the sells people are super nice and go out of their way to help you. Honda's are my favorite!! Mr. Terry is awesome More
by siniard6669
June 23, 2025
As returning customers to Shottenkirk Honda Cartersville, we choose to do business here due to the top notch service. The family and customer 1st feeling we experience at Shottenkirk means EVERYTHING to us! we choose to do business here due to the top notch service. The family and customer 1st feeling we experience at Shottenkirk means EVERYTHING to us! You aren't just another car sale when you buy from Shottenkirk Honda, you truly are treated like family. More
by Liz and Chris McCrary
Other Employees Tagged: Tyler Bone, Michael Welch
November 12, 2024
Ginger always goes above and beyond for her customers. The team that John Heaton and Tyler Bone has constructed provides a great customer service throughout the North Georgia Area. The team that John Heaton and Tyler Bone has constructed provides a great customer service throughout the North Georgia Area. More
by PATRICK.MARTEL79
Verified CustomerOther Employees Tagged: Tyler Bone, John Heaton , Ginger
November 10, 2024
I have the best service advisor EVER! ! He is always on top of things and takes care of all my service needs. The dealership is always sparkling clean and pleasant. I am very satisfied wit ! He is always on top of things and takes care of all my service needs. The dealership is always sparkling clean and pleasant. I am very satisfied with my Honda service department at Shottenkirk Honda of Cartersville. More
by TINA0313
November 10, 2024
I LOVE this place! ! I always feel so welcome and appreciated. Customer service 100% Thank you! ! I always feel so welcome and appreciated. Customer service 100% Thank you! More
by AMYPOPE3
Other Employees Tagged: Richie Goetz, Kevin Etters , The guy who gave me a ride (Jordan, I think)-really nice. Thanks!
November 08, 2024
We have Always excellent customer service. I have never had anything but great care. Thanks I have never had anything but great care. Thanks More
by CSWEET53
Other Employees Tagged: Jordan Waters, John Heaton, Richie Goetz, Kevin Etters
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