Terry Iseminger | Page 35

Surprised When my wife and I began shopping for a new vehicle, we quickly decided on the Subaru Forester. It checked all the boxes and fit our needs perfectly. When my wife and I began shopping for a new vehicle, we quickly decided on the Subaru Forester. It checked all the boxes and fit our needs perfectly. Next came the visit to the dealership. I have purchased a few vehicles in my life and being that this was our first Subaru, I was not looking forward to this step at all. I admit, I was probably a bit stand offish with Trent at first, because I was anticipating a different experience. I discovered Trent to be a straight talker, and I appreciate that. I did my research and knew what I wanted as far as model and options. When the time came to make the purchase, Trent came through with the exact trade in allowance, and options that I wanted with the terms I was comfortable with. This buying experience exceeded all my expectations. Throughout the whole process, I was expecting something to go wrong but it never did. I selected my model, color, and options. Ordering, delivery, finance rate, and trade in allowance all met or exceeded my expectations. My car buying experience at Tucson Subaru, and their friendly and helpful staff, are the best I have seen. Thank you Trent, and thank you Traci! More

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Great service; love our new Crosstrek We had a bit of a task in negotiating on our trade, but the rest of the experience was great. The staff was very professional and knowledgeable, and i We had a bit of a task in negotiating on our trade, but the rest of the experience was great. The staff was very professional and knowledgeable, and in the end they were able to do what was necessary to earn our business. More

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SMOOTH AND COORDINATED BEST EXPERENCE I HAVE HAD IN BUYING A CAR (other than a buying service) Jennifer Duran got the whole team involved in my experience and was very unob BEST EXPERENCE I HAVE HAD IN BUYING A CAR (other than a buying service) Jennifer Duran got the whole team involved in my experience and was very unobtrusive about it. I came in with my offer and a few hours later I drove away with a 2017 Outback. While I sat comfortably eating a cookie, behind the scenes 1) my offer was accepted, 2) credit checked, 3) car detailed, 4) Traci Finance prepared all documents, 5) Jennifer went over all the books involved in owning the car 6) Traci Roberts gave me detailed explanation of maintenance coverage, I signed my name 10 times and 7) I was out the door with my new car and a dozen roses from the dealership. Very smooth and pain-free. Thank you, Jennifer! More

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Subaru Score I scored the vehicle is was looking for at Tucson Subaru. When I got home with it my wife said, "I want this car." Everyone was great Thanks Gil! I scored the vehicle is was looking for at Tucson Subaru. When I got home with it my wife said, "I want this car." Everyone was great Thanks Gil! More

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Tucson Sunaru exceeded all of my expectations, Tucson Subaru is by far the best dealership I have ever delt with. In the past I have purchased 7 new cars from various dealerships and none of them Tucson Subaru is by far the best dealership I have ever delt with. In the past I have purchased 7 new cars from various dealerships and none of them compare to the exceedingly helpful experience I had with Tucson Subaru. Everyone was highly proficient and helpful in their explanations no matter what my questions were. Everyone is very experienced in their field which is great because I had a lot of questions. Terry Isemenger in sales made my car buying experience uncommonly easy, and comfortable. Trent Nichols was so patient with me when explaining various things to me and also when we went out to my new Outback where he explained the the features to me. His explainations were very helpful. Tim Hanson worked with me when it came to the financing and that was a very smooth experience. Everyone of them told me if I have any questions I could call them. This was a very comfortable experience. More

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From 'root canal' to a 'great experience'! I am well into retirement and over the years have purchased somewhere from two to three dozen cars, vans, suvs, sports cars, etc. etc! I have hated t I am well into retirement and over the years have purchased somewhere from two to three dozen cars, vans, suvs, sports cars, etc. etc! I have hated the experience for the last couple of dozen years! Right next to a root canal on my 'least favorites' list! And, my last and only car built in Asia was a Datsun 240 Z, British Green and I had to have it! I have a lot of friends that swear by their Subaru of various models so my wife and I decided to take a look at the Subaru. Our last statement as we left the house was that 'we are not buying a car this year'! Spent two pleasant and informative hours that afternoon with a very talented and knowledgeable sales person and left the dealership knowing that if the dealership wanted to work with us to buy a car that we would do it. Less than 24 hours later we were working with the 'finance' person to get all the paperwork squared away and even that was an okay experience which took no longer than 15 minutes. We are two days into ownership and loving it! When we buy our next car we will buy from this lady! We sure hope that she is still selling the Subaru brand! More

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This was a very good experience. We were treated like we really mattered by the staff and they did all they could to get us into our new Forrester. They really knew what they were doi We were treated like we really mattered by the staff and they did all they could to get us into our new Forrester. They really knew what they were doing. More

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"Great car, great staff" Day before yesterday, I bought a 2016 Forester from Tucson Subaru. Besides having a superior product, Tucson Subaru staff really "gets" customer serv Day before yesterday, I bought a 2016 Forester from Tucson Subaru. Besides having a superior product, Tucson Subaru staff really "gets" customer service. In the past, I have had negative experiences at other dealers from male sales people who were patronizing or talking "down to me" just because I'm female. Not so at this dealership! The sales person who helped me, Kevin Gribble, was respectful, knowledgeable and professional. Same with the sales manager, Terry, and the finance person, Traci. When you have a great car and good, capable people, what's not to love? More

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Great experience This was the easiest car buying experience ever. Everyone was very helpful and professional. I will be using them next time I need service or need to This was the easiest car buying experience ever. Everyone was very helpful and professional. I will be using them next time I need service or need to purchase another vehicle. More

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Tucson Subaru is one of the best We were very pleased with our experience at Tucson Subaru. Bob was a very good salesman who found the car we were looking for that wasn't on the lot y We were very pleased with our experience at Tucson Subaru. Bob was a very good salesman who found the car we were looking for that wasn't on the lot yet. The Manager Terry was also wonderful. Louie the finance guy was quick and efficient. He explained everything to us. They made us feel number one on our visit. I would recommend Tucson Subaru to anyone. Awesome job! More

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