Terry Iseminger | Page 43

Fast and Easy! I've had several car-buying experiences, including from two other Subaru dealerships, and this was by far the easiest all the way around. Trent Nichol I've had several car-buying experiences, including from two other Subaru dealerships, and this was by far the easiest all the way around. Trent Nichols was great -- never pushy and always informative. I felt like he really understood what I was after, both from a vehicle and financial perspective. The sales management team worked hard to find a price that met my needs for the vehicle I wanted (Forester Premium), including providing a very fair price on my trade-in, and the finance portion was quick, easy, and without the annoying "add this to your purchase" stuff other dealerships try to slap on. I definitely recommend Trent and the good folks at Tucson Subaru, and will absolutely go back for my next Subaru purchase! More

Report | Print

Still happy ................. I bought a Forester from Tucson Subaru in early February. After driving it for approximately 3000 miles, I decided that I needed an SUV with more room I bought a Forester from Tucson Subaru in early February. After driving it for approximately 3000 miles, I decided that I needed an SUV with more room and a luxury ride. I want to point out that the Forester was my choice, not something that I bought under pressure. In fact, it was a pleasant experience. So, I went right back to Tucson Subaru and Steve Norris, the sales rep I dealt with originally. I consider Steve to be a good friend, certainly not at all typical of the usual image of a "car salesman". He has a low key personality, is polite, provides succinct answers to questions, and never uses pressure to sell. I felt very comfortable dealing with him. Steve went to bat for me and in a short time had a great deal set up. So .... now I'm the happy owner of a Subaru Outback, and couldn't be happier. The extra room is a great advantage, the dash layout is simple and intuitive, the ride is delightful! Even though the wheelbase is longer than the Forester, handling characteristics are the same: "feels like its running on rails!" The only regret that I may have, is this one should last for 10 years, and I'll loose touch with Steve! But thats not true. During the 3 months I owned the Forester, there were follow-up emails and phone calls to ensure that I was happy with my new vehicle. Now a word about Terry Iseminger, the Sales Manager. Another pleasant, low key, personality to deal with. He made a point of meeting me, asking my opinion of the transaction, and personally thanking me for my purchase. Very unusual ..... the "normal" routine that I've experienced is, after the sales contract is signed, you become a number in a file! Not so at Tucson Subaru! More

Report | Print

Outstanding Buying Experience Everybody I worked with at Tucson Subaru was extremely professional from when I first contacted them until well after my purchase was complete. I Everybody I worked with at Tucson Subaru was extremely professional from when I first contacted them until well after my purchase was complete. I began my shopping experience by looking online. Because I live a couple hours away from Tucson, I wanted to make sure what my options were before driving into town. I was able to call and email over a 2 or 3 day time period to make sure I knew what my options might be when I could drive into town. When I was hitting the road to drive up to Tucson, I gave them a call and they held the vehicle I was interested in so that nobody else could test drive or buy it before I arrived. When I got to the dealership (late on a Friday evening) I was pleased to see that the person I had worked with over the phone had stayed late to make sure I was received well. Both vehicles I had expressed interest in were out the back side of the dealership waiting fore me to test drive them. After my purchase, I explained my situation and that I needed to get my new title more quickly because my family and I are moving soon. They expedited my paperwork and had my new title FedEx'd to me overnight in order to make sure I had my paperwork in my possession in time for our move. I absolutely recommend Tucson Subaru for anybody in the market right now for a vehicle. They will go out of their way to make your car-buying experience a positive one. -David More

Report | Print

Friendly and smooth transactions! Sal and Louie made the whole process painless. I appreciate their great people skills. This is my first new car purchase in about 20 years so I am f Sal and Louie made the whole process painless. I appreciate their great people skills. This is my first new car purchase in about 20 years so I am fortunate to have found such good people. More

Report | Print

Trade In First of all the atmosphere is unlike any other dealer, you feel as soon as you walk in that they are really there to help you find exactly what your First of all the atmosphere is unlike any other dealer, you feel as soon as you walk in that they are really there to help you find exactly what your looking for. That is just what they did for my husband and I. Kevin, Louis, Bob and the sales manager were more than willing to help us with our car buying needs. We left happy and were able to get two cars for what we were paying for one. Our family is now complete with two beautiful new cars! Thanks Guys! More

Report | Print

Extremely satisfied!!!!! Steve was extremely helpful, knowledgeable, patient, and above knew his product. Their was no salesman pressure, just very professional sales represe Steve was extremely helpful, knowledgeable, patient, and above knew his product. Their was no salesman pressure, just very professional sales representative. I know we can always trust this gentlemen and above all, we can walk in to ask questions and we will be received in their upmost congenial manner. More

Report | Print

Worth the drive I live out of the area and found a car I was interested in on Tucson Subaru's website. Thought I would check it out and see if was for real. I did n I live out of the area and found a car I was interested in on Tucson Subaru's website. Thought I would check it out and see if was for real. I did not expect much since I had a looked locally and was less than impressed with the dealers. Boy was I in for a shock. Curt McHenry contacted me immediately and set the process in motion. He gave me a very good deal and he and everyone at Tucson Subaru have done exactly what they said they would do. That is rare in today's world. I am very happy with my new car and with the way I was treated. More

Report | Print

The best buying expierence. My Son and I were looking for a new car to replace his pickup. We had looked at other cars and been in contact with several salespeople whom I consid My Son and I were looking for a new car to replace his pickup. We had looked at other cars and been in contact with several salespeople whom I consider to be professional in their approach but limited in knowledge of the autos they sell and some could not tell me why I should have bought their cars and not go elsewhere. I called Mike who recommended me to Terry at the Subaru Dealership and Terry introduced us to Kevin Gribble whom after three minutes of speaking with him we knew he was our guy. Kevin is very knowledgeable about his cars, very passionate about the dealership and its personnel but most of all he never trashed his competition, if there is any! We spent two hours with him and by the time we were done we had purchased the BRZ. It's an excellent car and my Son who is the owner is absolutely in love with it. It is a sharp vehicle and has all the extras that a person would want. I recommend Subaru of Tucson and Kevin for the best buying experience that a person can have. I recommend him highly. While at Subaru of Tucson you must come in contact with the best Finance Manager I have ever encountered: Tim Hanson. All I can say is: Tim is good at what he does and there is never a dull moment while in his office. His explanation of paperwork and other products is excellent. More

Report | Print

Awesome car buying experience ever! We had an outstanding experience buying our cars here at Subaru Tucson. Sal Salgado was super duper patient with us and has gone over the top to ensur We had an outstanding experience buying our cars here at Subaru Tucson. Sal Salgado was super duper patient with us and has gone over the top to ensure that he meet our needs and wants. Sal stayed with us while having our trade-ins assessed and we were never pressured of buying anything. His perseverance and patience and not to mention great customer service led us to buying two cars instead. After purchase, he explained every feature and tiny little details to us which we really appreciate. Louie Ascencio of Finance also handled us with excellent care. He is very knowledgeable and patient with all our questions, making the process less stressful. He took great care of us in all our needs and provided us with great advice. He is our go-to person should we encounter any problems. He is super friendly and understanding. Tucson Subaru is certainly blessed to have Sal and Louie in their team, they are truly over the top awesome! We are so happy with our cars and we will certainly consider this dealer in our next car purchase. More

Report | Print

Best car buying experience Very friendly and laid-back staff. Fair price on new auto, with all questions about the car thoroughly addressed. Felt like I was treated as a prosp Very friendly and laid-back staff. Fair price on new auto, with all questions about the car thoroughly addressed. Felt like I was treated as a prospective customer rather than as a sales target, and that the sales folks were really trying to help me find the best vehicle match for me, personally. Most pleasant and least stressful car buying experience in 45 years (ever). Car was delivered, as ordered, with no surprises. More

Report | Print