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Thomas Barker

Overview Reviews (44) Inventory (416)

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Thomas Barker

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.8

44 Reviews

Overview Reviews (44) Inventory (416)

Dealership Experience

10 mos

Industry Experience

11 mos

4.8

44 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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44 Reviews of Thomas Barker

December 08, 2025

Dealership Rating

Employee Rating

The two guys that helped me today were amazing couldn’t have asked for better service!! have asked for better service!! More

by Jodie.gordon96

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shane Jackson, Barry Bowman

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Dec 09, 2025 -

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

December 07, 2025

Dealership Rating

Employee Rating

Sales manager was a joke. Nothing he told us was true. He talked like he was drunk! We still don't have a title to the vehicle and it's a necessity to registration! Nothing he told us was true. He talked like he was drunk! We still don't have a title to the vehicle and it's a necessity to registration! More

by New beginning

Verified Customer

Recommend Dealer

Other Employees Tagged: Thomas Barker

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Dec 08, 2025 -

Joe Machens Capital City Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. GM - Tom Stegeman tstegeman@machens.com

December 01, 2025

Dealership Rating

Employee Rating

The sale process it self was great. The follow up however is making me wish I had gone elsewhere. I don’t see myself recommending this dealership or returning to it. The follow up however is making me wish I had gone elsewhere. I don’t see myself recommending this dealership or returning to it. More

by mbrush70

Purchase Time

Recommend Dealer

Other Employees Tagged: Kevin Osborne

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Dec 02, 2025 -

Joe Machens Capital City Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tom Stegeman GM tstegeman@machens.com

November 29, 2025

Dealership Rating

Employee Rating

Came in to get a new vehicle. Traded my old truck in. Quick easy process. Traded my old truck in. Quick easy process. More

by 2023ckemna

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Barker

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Nov 29, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 29, 2025

Dealership Rating

Employee Rating

Thanks Thomas! I appreciate your time and attention. Alway a good experience at Joe Machens. I appreciate your time and attention. Alway a good experience at Joe Machens. More

by Mcp633

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Connite

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Nov 30, 2025 -

Joe Machens Capital City Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 12, 2025

Dealership Rating

Employee Rating

Thomas and Frank were both very helpful. The buying process was painless and fairly fast as well. Would recommend Capital City Ford! The buying process was painless and fairly fast as well. Would recommend Capital City Ford! More

by jblackwell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shane Jackson, Frank Ferguson

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Nov 12, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Machens Capital City Ford!

November 10, 2025

Dealership Rating

Employee Rating

I had a great experience at Joe Machens, and I especially want to thank both of my sales men. Jaden and Thomas. Jaden, thanks for stepping in to help get this deal finally complete. Thomas, thanks for gettin want to thank both of my sales men. Jaden and Thomas. Jaden, thanks for stepping in to help get this deal finally complete. Thomas, thanks for getting me back to the dealership. Both were easy to work with, upfront, and kept things moving! More

by Rachel Gibbs

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jaden Keller

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Nov 10, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2025

Dealership Rating

Employee Rating

Great experience, they helped me find exactly what I wanted and walked me through the entire process. I highly recommend this dealership!! wanted and walked me through the entire process. I highly recommend this dealership!! More

by Last time I deal with them

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Barker

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Nov 09, 2025 -

Joe Machens Capital City Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

November 04, 2025

Dealership Rating

Employee Rating

They worked with us to get the vehicle we wanted even down to the specific color we wanted. down to the specific color we wanted. More

by Busterschrage77

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Thomas Barker

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Nov 04, 2025 -

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

October 29, 2025

Dealership Rating

Employee Rating

The dealer was very cooperative and easy to deal with. They satisfied our concerns with issues and took care of them. They satisfied our concerns with issues and took care of them. More

by Edbier

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josh Woodruff, Josh Jones, Frank Ferguson

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Oct 29, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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