Josh Jones

Once we figured out what we wanted, Ajay called us saying a truck that checked most of our boxes had just come in. We made arrangements to look at it and Josh was able to assist us in Ajay absence. The whole a truck that checked most of our boxes had just come in. We made arrangements to look at it and Josh was able to assist us in Ajay absence. The whole experience was great. More

by kempkerfarm Verified Customer Verified Customer

Report | Print

I experienced the worst customer service and speed of service was awful. I purchased a brand new vehicle from Joe Machens Capital City and within a week the service light came on and my vehicle wouldn’t service was awful. I purchased a brand new vehicle from Joe Machens Capital City and within a week the service light came on and my vehicle wouldn’t reverse. My vehicle was towed to Joe Machens on March 18th. It was there until April 16th and they found nothing wrong with it. Any updates on my car were given to me after I called, they never called me with an update without me first calling. When my vehicle was brought back to me it had 15 miles until out of gas. I also never received a 2nd key for the vehicle when purchased. I have been asking for one for over a month and I still don’t have it. I’ve never been this disappointed with a business and never had this much trouble with a service department and dealership. More

by Jessica Verified Customer Verified Customer

Report | Print

Very knowledgeable and helpful throughout the entire process of my vehicle purchase. Answered all my questions. process of my vehicle purchase. Answered all my questions. More

by robybarra1328 Verified Customer Verified Customer

Report | Print

I'm very happy with my experience—everything was smooth, transparent, and stress-free from start to finish. Josh and the team was friendly, knowledgeable, and never pushy, which made the process actually e transparent, and stress-free from start to finish. Josh and the team was friendly, knowledgeable, and never pushy, which made the process actually enjoyable. More

Report | Print

Overall, we got the best service from AJay and we recommend everybody to him. Got my wife her dream car in just 2 days recommend everybody to him. Got my wife her dream car in just 2 days More

Report | Print

Everyone at the machens store was very helpful with buying a new car. My family was very happy with our purchase buying a new car. My family was very happy with our purchase More

Report | Print

Everyone was very helpful not just my sales man but everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super helpful group of people from top to bottom More

Report | Print

Salesmen make the dealership. Mine was really good even though relatively new at it . First time in 60 years I've paid. Full price despite my best efforts'n Mine was really good even though relatively new at it . First time in 60 years I've paid. Full price despite my best efforts'n More

by jeserichlaw Verified Customer Verified Customer

Report | Print

The dealer was very cooperative and easy to deal with. They satisfied our concerns with issues and took care of them. They satisfied our concerns with issues and took care of them. More

by Edbier Verified Customer Verified Customer

Report | Print

Very casual and relaxed atmosphere. Everyone was pleasant and accommodating and answered our questions. We were out in about 3 hours total with a new vehicle. Everyone was pleasant and accommodating and answered our questions. We were out in about 3 hours total with a new vehicle. More

Report | Print