Thomas Hackett | Page 3

I had agreed with the attendant that I only needed the inspection and would wait for other service on my next visit. About 30 minutes later, my car was ready and I owed for oil and tire rotation, which I inspection and would wait for other service on my next visit. About 30 minutes later, my car was ready and I owed for oil and tire rotation, which I had just received 2 months prior and as previously discussed, had agreed I didn't need. I felt conned and I won't be returning to this location. More

by c.leemcmillion Verified Customer Verified Customer

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Tom Hackett was very mean to me, but his boss Rob tried to make amends after I showed him proof by scheduling me for next day service. to make amends after I showed him proof by scheduling me for next day service. More

by williamschristine921 Verified Customer Verified Customer

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I had my truck serviced for the first time and loved that I received step by step updated and love to see the video inspection. Thank you DCH! I received step by step updated and love to see the video inspection. Thank you DCH! More

by jenuine1430 Verified Customer Verified Customer

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Very good except no one knew where my 2nd metal key was Tom was excellent Tom was excellent More

by flouwerr Verified Customer Verified Customer

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Tom was knowledgeable and helped me the whole way through the service process Good guy the service process Good guy More

by anthonygalella Verified Customer Verified Customer

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Thomas was upfront and honest , polite experience was excellent! Also kept me up to date with all the repairs excellent! Also kept me up to date with all the repairs More

by DW36K Verified Customer Verified Customer

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Went in to get an inspection and tire rotation with oil change but upon further inspection it was apparent that the vehicle needed front struts. Luckily for me it was covered under extended warranty that T change but upon further inspection it was apparent that the vehicle needed front struts. Luckily for me it was covered under extended warranty that Thomas informed me to. Unfortunately the struts were not in stock so I had to bring the vehicle back the next day but they fit me in and completed the work while I waited in quick time and had me on my way. More

by burnsmoose Verified Customer Verified Customer

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1 hr 20 min for that service was a bit long . . video sent was not useful and sound could not be made out . video sent was not useful and sound could not be made out More

by Bhof Verified Customer Verified Customer

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Excellent and friendly service. Even my salesman Zion Moore was a big help. Very professional. Even my salesman Zion Moore was a big help. Very professional. More

by hbw93 Verified Customer Verified Customer

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Excellent customer service; fixed the problem; and provided a loaner vehicle while it was being repaired. I'm very happy with the overall experience. Thomas was great! provided a loaner vehicle while it was being repaired. I'm very happy with the overall experience. Thomas was great! More

by Jeffrey Crawford Verified Customer Verified Customer

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