Thomas Howard
Thomas Howard at Koons White Marsh Chevrolet

Thomas Howard | Page 2

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
113 Reviews
4.9

113 Reviews

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113 Reviews of Thomas Howard

April 14, 2026

Dealership Rating
Employee Rating

Great customer service and very transparent with progress of service. Very willing to answer questions More

by rdegori1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Koons White Marsh Chevrolet responded

Hi rdegori1972, thanks so much for rating us so high! Be safe on the road!

April 13, 2026

Dealership Rating
Employee Rating

Overall Outstanding operations. Everyone is very professonal and courteous. The waiting room is always so clean, you don't mind waiting in it. I just love everything about this d More

by bprecious66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Koons White Marsh Chevrolet responded

bprecious66, thank you again for taking the time to let us know how we did!

April 10, 2026

Dealership Rating
Employee Rating

Everything went smooth oil was changed and it was there a less than an hour More

by rglab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

Koons White Marsh Chevrolet responded

:-) Wow! Thank you for rating us so many stars!

April 08, 2026

Dealership Rating
Employee Rating

Very quick service great interaction with service representative all in all very happy with my service More

by brentkarczewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

Koons White Marsh Chevrolet responded

brentkarczewski, thanks so much for rating us so high! Be safe on the road!

April 06, 2026

Dealership Rating
Employee Rating

So far, everything has been great since purchasing my new Trax 10 days ago. Communication has been excellent, and everyone has been very friendly. More

by CSCIRRI78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Parker

Apr 08, 2026

Koons White Marsh Chevrolet responded

CSCIRRI78, thanks so much for rating us so high! Be safe on the road!

April 01, 2026

Dealership Rating
Employee Rating

The people there are really nice great atmosphere they really know what they are doing More

by papadakisgreg1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Apr 05, 2026

Koons White Marsh Chevrolet responded

papadakisgreg1975, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 30, 2026

Dealership Rating
Employee Rating

I can’t recommend the service department enough! When I arrived to my appointment I realized I was an hour late I got the appointment times mixed up. Nonetheless they still took my car in even thoug More

by haventaylor03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Guyton

Apr 01, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 27, 2026

Dealership Rating
Employee Rating

Every time I’m here I’m always satisfied with my results. It’s always a good day leaving this dealership. More

by jacstackhouse
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for your review! Happy motoring!

March 26, 2026

Dealership Rating
Employee Rating

Always treated me good. Have a good friend that has been working there for many years. More

by smanning77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Morreale, Courtney Krause

Mar 29, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 23, 2026

Dealership Rating
Employee Rating

Excellent service. Easy, quick, Tom was so professional. From checking in to picking up my vehicle. Great experience. More

by cmk90453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

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