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Thomas James
Thomas James at Henry Brown Buick GMC
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Thomas James | Page 2

Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.7
126 Reviews
4.7

126 Reviews

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126 Reviews of Thomas James

November 18, 2023

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Employee Rating

This was a hard time for me but they helped make the best deal for me More

by MILKEYWAY6
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Gabe Harmon

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Nov 19, 2023

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 12, 2023

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Awesome experience! Everyone really went above and beyond to help me get this deal done on terms that worked for me. I’m very appreciative and happy with my buying exper More

by ERICA.OUTCALT
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Butch Shearer

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Nov 12, 2023

Henry Brown Buick GMC responded

Erica, Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 01, 2023

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They made sure they found the truck with all the features I was looking for! More

by THOMAS BUSTILLOS
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Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan, Brandon Warwick

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Nov 01, 2023

Henry Brown Buick GMC responded

Thomas, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new truck! We will share your comments with our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 22, 2023

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I had a a wonderful experience! Everyone was very helpful and listened to my needs. More

by DAWNAV15
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Adrienne Cross

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Oct 22, 2023

Henry Brown Buick GMC responded

Dawn, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 10, 2023

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Easy process. Great experience !! A++ HIGHLY recommend this BUICK & GMC dealership in Gilbert, AZ. Great service department as well. More

by mjime42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Ben Brown, Blake Brown, Rigo Ramirez, Eiji Pollard, Dwayne Champion, Nohea Cutting, Gabe Harmon, Charles Bennett

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Oct 11, 2023

Henry Brown Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 10, 2023

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Waggy was great, overall the experience was great highly recommend buying a vehicle from them. More

by TONYLAFRENIERE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan

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Oct 11, 2023

Henry Brown Buick GMC responded

Tony, Thanks for sharing about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 03, 2023

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Love my new GMC truck, James made the whole transaction easy and I would do business with them again. More

by F1540
Recommend Dealer
Yes
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Oct 04, 2023

Henry Brown Buick GMC responded

Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 22, 2023

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Employee Rating

Jose and Henry Brown would have gotten 5 stars but when I picked up the vehicle I was rushed and wasn’t shown a lot about it. Did the welcome call with onstar and Sirius by myself. Was also told to read More

by KNOBBY3FAN
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez

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Sep 24, 2023

Henry Brown Buick GMC responded

Thank you for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us. We're glad Jose and Henry were able to help, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 03, 2023

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I’m having a hard time getting promised folloup done. It is becoming frustrating. Overall I feel More

by jdfariz
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Adrienne Cross, Joe White

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Aug 03, 2023

Henry Brown Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

August 02, 2023

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Employee Rating

There were a few “hitches” in the process but my salesmanDeWight labored diligently to overcome them. I got what I believe is an excellent deal. More

by jdfariz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Adrienne Cross, Joe White

Helpful
Report | Print
Aug 02, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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