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Thomas James
Thomas James at Henry Brown Buick GMC
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Thomas James | Page 4

Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.7
132 Reviews
4.7

132 Reviews

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132 Reviews of Thomas James

July 04, 2023

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Employee Rating

Highly recommend this car dealership over Earnhardt any day. The sales people are super fast and attentive go check it out for yourself More

by SPARKYTOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Wagner Harrigan, Nick Cavalliero, Dwayne Champion

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Jul 04, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 29, 2023

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Rickie Bauman was excellent! We had some unique requests and he was able to accommodate us with no issues! Eiji Pollard made it easy as well!! Great dealership! More

by DBARELA
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Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Eiji Pollard

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Jun 30, 2023

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that Rickie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 16, 2023

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The purchases of a 2024 HD and a 2023 Buick were excellent - no pressure and a high level of customer satisfaction. Thanks Dwayne! More

by BRIANBARNEYAZ
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cavalliero, Dwayne Champion

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Jun 17, 2023

Henry Brown Buick GMC responded

Thank you, Brian, for your kind words for Dwayne and for this review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 09, 2023

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Employee Rating

Great experience purchasing a vehicle at Henry Brown. Juan was very helpful. He explained everything and saw our deal through from start to finish. More

by jnephew1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard , Juan handled our deal from start to finish and he was very helpful and patient with us. I would give him 5 stars for sure.

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Jun 10, 2023

Henry Brown Buick GMC responded

It's great to hear that Juan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 01, 2023

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Thanks for making the deal ready when I arrived at the dealership so I didn’t have to waste my Saturday More

by RONLEWIS48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Blake Brown, Adrienne Cross

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Jun 01, 2023

Henry Brown Buick GMC responded

Thank you for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, Ron, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 22, 2023

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I was very straight forward with what I was looking for in terms of a vehicle and monthly payment. Charlie made it happen. Highly recommend Henry Brown Buick GMC - they truly want your business. More

by Fargo Ford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard, Charles Bennett

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May 22, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Charles delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 05, 2023

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The staff was extremely accommodating on all my needs. We had some special challenges and they figured it out and knocked my buyers experience at of the ball park. More

by CARY Pobstman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Williams

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May 05, 2023

Henry Brown Buick GMC responded

Thanks, Cary, for sharing about your experience with Henry Brown Buick GMC. Congrats on your new vehicle! We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 01, 2023

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Employee Rating

Easy purchase I have had. No pressure, no gimmicks, and Dewayne worked his tail off looking for the exact truck I wanted. More

by DAVIDLATITUDECHANGELLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard, Dwayne Champion

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Apr 03, 2023

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 23, 2023

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Employee Rating

Both my husband and I appreciated the efficiency and friendliness of Rickie and Eiji. They both worked to make the process of a new lease as painless as possible. I admired Rickie's persistence in getti More

by BRONWYNEWILSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Eiji Pollard

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Mar 27, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 07, 2023

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Employee Rating

This place is a great place to get a vehicle from thanks to everybody that helped More

by TIM.TICHY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keven Richardson, Rob Upchurch, Heidi Burns, Linda Stanek, Nick Cavalliero, Connie Weaver , Aaron Upchurch

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Mar 07, 2023

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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