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Thomas Phelps
Thomas Phelps | Page 5
Sales Consultant
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
89 Reviews
23 years later I still love meeting and helping people with their Second largest purchase they probably will ever make. No Presssure!! I just provide them with options that meet their needs and wants, and try to make the experience as easy going and time efficient as possible. So for a refreshing new car buying experience please don’t hesitate to give me a call. Thanks again for letting me work for you and your family.
Read moreDealership Experience
9 yrs, 2 mos
Industry Experience
29 yrs, 4 mos
Languages Spoken
English
89 Reviews
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89 Reviews of Thomas Phelps
January 09, 2024
Mr. Thomas Phelps and Mr. Rick Garcia were excellent to work with. They were patient and made the buying process as easy as possible for us. We will definitely recommend them to our friends and family work with. They were patient and made the buying process as easy as possible for us. We will definitely recommend them to our friends and family More
by adel.jusupovic
Verified CustomerOther Employees Tagged: Rick Garcia
January 08, 2024
A very professional team that does not just talk about words, but actually acts! I recently purchased a Honda CR-V, appreciate all the managers and especially Derrick, very good people! I'm very pleased w words, but actually acts! I recently purchased a Honda CR-V, appreciate all the managers and especially Derrick, very good people! I'm very pleased with the car. Sincerely, Adyl More
by Adyl A
Other Employees Tagged: Avtar Ghuman, Derrick Gayle, Bobby Howard, JJ Quest , Clay Fenwick, Marshall Gerald
December 24, 2023
Very satisfied with my service. Will be coming back to this dealership. In the future Will be coming back to this dealership. In the future More
by staceyanderson30
Other Employees Tagged: Avtar Ghuman, John Lakes, Bobby Howard, JJ Quest, Crista Poynor , Evan Dunaway, Clay Fenwick, Richard Norton, Scott Williams, Robert Church
December 20, 2023
Wasn’t deal with. TC listened and patiently showed me several card. Only had to tell the finance guy one time that I didn’t want the warranty. TC listened and patiently showed me several card. Only had to tell the finance guy one time that I didn’t want the warranty. More
by Marla
Other Employees Tagged: Thomas TC. Phelps
December 18, 2023
For the most part, the process was fine. I was able to negotiate online and came in just for the test drive/purchase. My negative experience was with the payment process. Even though I got a I was able to negotiate online and came in just for the test drive/purchase. My negative experience was with the payment process. Even though I got a good discount on the vehicle (is not getting charged for add ons really a discount?), the finance guy snuck in $427 for some insurance I'll never use and is probably a rip off, and he made it seem like it was included for free as a service from Honda of the Avenues. Since I was made to wait an extensive amount of time in the dealership given we had already hammered down the price, I was too anxious to get out of there with my car to ask for more details on what it was or to read that it is optional. That's on me, but still shady in my book. So yeah, overall a C. More
by yourmomscarbuyer
November 29, 2023
Had a great experience. Our salesperson, Thomas Phelps, was great to work with and did a thorough job showing us all of the features on our new Honda Pilot. Our salesperson, Thomas Phelps, was great to work with and did a thorough job showing us all of the features on our new Honda Pilot. More
by djyarbro
October 18, 2023
Honda of The Avenues is an A+ Dealership! The Folks you have working with you are amazing with Customer Service. I know I will return & refer all my friends to buy their Hondas from Nelson Pa The Folks you have working with you are amazing with Customer Service. I know I will return & refer all my friends to buy their Hondas from Nelson Pachencho! More
by Rhonda
Other Employees Tagged: Avtar Ghuman, Bobby Howard, JJ Quest, Crista Poynor , Clay Fenwick, Richard Norton, Scott Williams, Nelson Pachencho,
September 06, 2023
Wouldn’t honor the new car service agreement, which covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the company wouldn’t honor Honda’s new car service agreement. They make up a new rule that you must be under 15% oil life. Well those things can be wrong. My system currently has an error message related to the driver assist that Honda couldn’t be fixed after leaving the car with Honda. Three Hondas in a row, four within my family, it will be our last ones. More
by Harvey
Other Employees Tagged: John Lakes, Bobby Howard, Kent Alexander, JJ Quest, Crista Poynor , Evan Dunaway, Clay Fenwick, Richard Norton, Scott Williams
May 13, 2023
Derick was very helpful great job ver friendly i will recommend him to every one. Finance snd every one was great A+++++ recommend him to every one. Finance snd every one was great A+++++ More
by Mina Kulaksiz
Other Employees Tagged: Derrick Gayle, JJ Quest , Evan Dunaway, Clay Fenwick, Randy Lodato, Richard Norton, Scott Williams
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