Tiki N | Page 14

Universal Mitsubishi responded

Hello Gor, I'm glad to read the joy and excitement of your New Outlander. I apprecite you taking the time to share your experience. Enjoy your Outlander for many years to come and don't forget to stop by and say hello. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Universal Mitsubishi responded

Hello Marcus, I appreciate you expressing the sentiments of your experience. I must say I'm slightly puzzled. You appeared to be extremely satisfied thru out your visit. I'll gladly make myself available if you'd like to discuss your experience any further. We do not pressure anyone to do anything they are uncomfortable with. There's often a miss perception when it comes to interest rates. We, as a dealer, do not dictate an APR, banks determine your APR based on Credit profile, history and lastly score. You are always at liberty to find your own financing, you are not obligated to the terms our lenders offered. As far as pricing, we market a slogan throughout our website "100% TRANSPARENCY...NO GIMMICKS...NO ADD-Ons" this insures you are getting our best price up front without the need to uncomfortably haggle. Although I feel we handled everything professionally, I sincerely apologize your having remorse. As I said at the beginning, I'll happily sit with you and go over your transaction to go over any questions you may have. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Universal Mitsubishi responded

Thank you so much for sharing your experience and 5 Star's. Enjoy your Outlander PHEV for years. Stop by and say hello on your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Universal Mitsubishi responded

Thank you so much for your kinds words, but at the end it's all about our customers experience. Enjoy your vehicle for many years to come and we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Universal Mitsubishi responded

Thank you so much for taking the time to share your experience and kind words. Enjoy your PHEV for the next few years and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and its Staff to take care of your vehicles needs. We look forward to yur next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Universal Mitsubishi responded

Hola Cesar, we appreciate you and your family choosing Universal Mitsubishi. I hope (know) you're enjoying your Outlander. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Universal Mitsubishi responded

Thank you so much, I enjoy reading someones pleasent experience and know we met your expectations. Enjoy your Mitsubishi for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Universal Mitsubishi responded

Hi Jazmine, I'm glad we've met your expectaions and hope you continue to choose Universal Mitsubsihi and it's Service satff to take of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com