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Tim Cesar
Tim Cesar at Gordie Boucher Ford of Menomonee Falls

Tim Cesar

Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
33 Reviews
4.7

33 Reviews

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33 Reviews of Tim Cesar

March 19, 2026

Dealership Rating
Employee Rating

Excellent Everything with the dealership is great Tim is an excellent person and asset to the dealership More

by DeLynnWynn69@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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March 10, 2026

Dealership Rating
Employee Rating

Great experience with this dealership. Honest staff, fair pricing, smooth process, and excellent customer service. Highly recommended! More

by CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for highlighting the honest staff, fair pricing, and smooth service we provided on your Chevrolet Silverado 1500. We appreciate your recommendation and look forward to serving you again. Melvin Ehnert melvin.ehnert@boucher.com

March 03, 2026

Dealership Rating
Employee Rating

Good communication, truck came back nice and clean and everything updated for 107000 mile check up. More

by Bcjanke77
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Mar 03, 2026

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your feedback on our communication and service for your Ford F-150’s 107 000-mile check. It’s great to hear the truck came back clean and everything was updated. Tim appreciates you taking the time to share. Melvin Ehnert melvin.ehnert@boucher.com

March 01, 2026

Dealership Rating
Employee Rating

Well I came for F150 o get a Oil change and I been for other services Repairs And the Service Technician does a fine Job getting Me in for Service . Thank You Broucher Ford 🙏🏿👍🏿👍🏿 More

by Nelsonck.cn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Charles Pleugers, Errick Clay, Norma Ocasio, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon

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Mar 01, 2026

Gordie Boucher Ford of Menomonee Falls responded

Hearing that our technicians could get your Ford F-150 in quickly and provide reliable service is fantastic. We appreciate your trust in us to care for your truck and look forward to serving you again. Thank you for taking the time to leave a review. Melvin Ehnert melvin.ehnert@boucher.com

February 04, 2026

Dealership Rating
Employee Rating

Fabulous service! Love the video describing the problem. The level of communication was great. I was kept up to date along the two week journey. More

by JUBRANTJ
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Feb 04, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear the video explanation and updates over the two week process kept you well informed. Thank you for trusting us with your Ford. Tim and our service team appreciate your kind feedback.

January 30, 2026

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Employee Rating

Tim & the mechanics worked very hard to get to the heart of my car problem. I really appreciated that. So far it's working fine & I can only hope it continues. More

by BEV.BELLA
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jan 31, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Melvin Ehnert melvin.ehnert@boucher.com

January 30, 2026

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Employee Rating

Service Department still sucks. Still lacking communication to client.This has been an ongoing issue. More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 03, 2026

Gordie Boucher Ford of Menomonee Falls responded

TK, Providing a positive service experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Melvin Ehnert melvin.ehnert@boucher.com

Feb 03, 2026

Gordie Boucher Ford of Menomonee Falls responded

TK, Providing a positive service experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Melvin Ehnert melvin.ehnert@boucher.com

January 14, 2026

Dealership Rating
Employee Rating

New building was wonderful, employees are just as friendly. Time with the vehicle was decent. More

by RFLORES3922
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jan 14, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Melvin Ehnert melvin.ehnert@boucher.com

January 14, 2026

Dealership Rating
Employee Rating

Service was great. Everything completed ahead of time It was really really really really good More

by Clamwahl
Recommend Dealer
Yes

Other Employees Tagged: Tim Cesar

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Jan 14, 2026

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Melvin Ehnert melvin.ehnert@boucher.com

December 25, 2025

Dealership Rating
Employee Rating

Beautiful brand new dealership, lots of staff in service right at open. However 45 minutes for a scheduled tire rotation is frankly ridiculous. Norma was very courteous and professional but her hands are ti More

by DEeDZ9707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norma Ocasio, Angelo Gagliano

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Dec 28, 2025

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly. I would love to get to the bottom of this and turn things around for you. Melvin Ehnert melvin.ehnert@boucher.com

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