Tim Ebens
Tim Ebens at Luther Family Buick GMC

Tim Ebens | Page 18

Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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253 Reviews
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253 Reviews

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253 Reviews of Tim Ebens

March 18, 2021

Dealership Rating
Employee Rating

Have used other dealerships in the area, but I really like the speed and the communication with luthor family! I wouldn't recommend any other dealer to work on your vehicle. More

by Scott Kittelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 15, 2021

Dealership Rating
Employee Rating

The service dept. were quite sure of the problem before The service dept. were quite sure of the problem before starting the work.They resolved the problem and put a shield over the lower front of the auto More

by fau3788
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Mar 18, 2021

Luther Family Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 13, 2021

Dealership Rating
Employee Rating

Everyone was very courteous, we got in and out without oil change, also got a car wash. Thank you very much for your service.thanks More

by emspirit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jody Jackson

Mar 17, 2021

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Mar 18, 2021

emspirit responded

We will be coming back for all services. Thanks again.

March 12, 2021

Dealership Rating
Employee Rating

We have been very happy with service department and the quick turn around time of the services performed, including oil changes and tire rotates and recalls. More

by kebens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Paul McDonald

Mar 17, 2021

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 04, 2021

Dealership Rating
Employee Rating

Excellent service, I ever had. Going there without appointment and they entertained us and do the service of our car.Amazing it's was done quick. More

by MVETTE83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Luther Family Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 18, 2021

Dealership Rating
Employee Rating

Did a great job on my car and I appreciate the service. I don’t know who I worked with so I just randomly selected somebody. More

by diane16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 14, 2021

Dealership Rating
Employee Rating

Passing through Fargo with my new Denali HD and check engine light came on. Called Luther service and they let me pull truck in right away. Super nice people! Washed my truck also. Very impressed! More

by Doug Beahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Luther Family Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 03, 2021

Dealership Rating
Employee Rating

I always get a warm welcome. Service with a smile. I enjoy getting my vehicle serviced at Luther,as I trust the work done. All are professional. More

by paulinehaugen56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Emmerich , Dale Amsbaugh

Feb 08, 2021

Luther Family Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 30, 2021

Dealership Rating
Employee Rating

Best customer service! Always happy to help! Also very intelligent and get the job done effectively and efficiently. Luther family gmc is the only dealership I go to! More

by stevi.parker28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 24, 2021

Dealership Rating
Employee Rating

Thank you to the whole service department all of you were amazing. Everything was done perfect. We are very satisfied with all of the services that were done. More

by Sefik Peco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Luther Family Buick GMC responded

Sefik, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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