Tim Ebens
Tim Ebens at Luther Family Buick GMC

Tim Ebens | Page 19

Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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253 Reviews
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253 Reviews

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253 Reviews of Tim Ebens

January 24, 2021

Dealership Rating
Employee Rating

I was very pleased with the speed, efficiency and courtesy that the service dept showed when they worked on my 05 Duramax. Very happy with the experince More

by steve.sillers01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Luther Family Buick GMC responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 23, 2021

Dealership Rating
Employee Rating

Great staff! New we had a appointment and tried to keep us on schedule which we made on time! Never looked who worked with us by name but they had masks bless there hearts! More

by daleleabartnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland, They had mask on?

Jan 27, 2021

Luther Family Buick GMC responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Luther Family Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 22, 2021

Dealership Rating
Employee Rating

The service guys were quick and professional. I would refer any family or fiends to go to Luther family Buick. I felt comfort with there work. More

by sdonstine1@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Luther Family Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 12, 2021

Dealership Rating
Employee Rating

Great customer service and we will not go anywhere else for our services. Making you feel like family and not just another check through the door. More

by chrisandcarlatogether
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 11, 2021

Dealership Rating
Employee Rating

Everyone at Luther Family Buick GMC is customer-focused, very welcoming, and so accommodating. It’s great dealing with a company that values customer relations. More

by Blakee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2021

Luther Family Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 09, 2021

Dealership Rating
Employee Rating

Really appreciate the updates on everything they were doing and asked for approval before doing extra giving me the opportunity to be in control. AMAZING! More

by crystal.steinbeisser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 31, 2020

Dealership Rating
Employee Rating

We like dealing with Luther because of their sales people and the service they give us from the time we look and buy a vehicle More

by KMMMILLER1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Jermstad , DAS Admin, Mark Carlson, Jared Summers, Karen Ust-Grothmann

Jan 05, 2021

Luther Family Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 30, 2020

Dealership Rating
Employee Rating

Everything was great! They got my car done in a timely manner and let me know as soon as the problem was fixed! Definitely recommend! More

by EFINLEY95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Jan 05, 2021

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 20, 2020

Dealership Rating
Employee Rating

Very professional and great service.I would recommend to family and friends.Work was done on time and vehicle was returned just like I left it very clean. More

by Iin.pratschner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Luther Family Buick GMC responded

Lin, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 19, 2020

Dealership Rating
Employee Rating

Tim Ebens was outstanding in handling a Certified claim 2,000 miles away from Fargo. Prompt, accurate, & timely emails & texts as needed. LUTHER WAS PERFECT More

by briandwischer
Customer Service
Friendliness
Recommend Dealer
Yes
Dec 23, 2020

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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