Tim Ebens | Page 24

Great dealership best service in the area Called for appointment and got it quickly. Everything thing was to notch from fast friendly check in to text when vehicle was done. Great service agai Called for appointment and got it quickly. Everything thing was to notch from fast friendly check in to text when vehicle was done. Great service again. More

by steve Verified Customer Verified Customer

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Service was excellent. Done in a timely manner. Service men were friendly and very helpful answering questions and making recommendations. I would highly r was excellent. Done in a timely manner. Service men were friendly and very helpful answering questions and making recommendations. I would highly recommend them to anyone. I was very pleased with my experience More

by Bobbi@1533 Verified Customer Verified Customer

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Professional Services I was looking for a pickup and Richard Medley2 came to my rescue. I showed him the one I was looking at, he went and got the key. We took it for a ri I was looking for a pickup and Richard Medley2 came to my rescue. I showed him the one I was looking at, he went and got the key. We took it for a ride returned to the dealership and started to fill out the paperwork, I needed some additional paperwork from so we resumed the next day. They had all the paperwork ready for my wife and I to sign. Richard took me out to the vehicle and helped me set up on star and SiriusXM, I would deal with Lutheran Family GMC again because of Richard and the other fine people there. More

by bobpete25 Verified Customer Verified Customer

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Service of power steering Employees were very courteous and professional. Service was excellent.and very timely. Great place for servicing your car . I would highly recommend Employees were very courteous and professional. Service was excellent.and very timely. Great place for servicing your car . I would highly recommend Luther GMC to anyone More

by Bobbi@1533 Verified Customer Verified Customer

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Oil change Always good service at Luther! Friendly staff and prompt service. My boyfriend and I have all of our service done at Luther and have purchased vehicle Always good service at Luther! Friendly staff and prompt service. My boyfriend and I have all of our service done at Luther and have purchased vehicles from Luther. More

by NSTUMBO76 Verified Customer Verified Customer

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Easy transition! Looking for options for end of current lease of our GMC Sierra, with the help of Sales staff, Business office, and both parts and service departments Looking for options for end of current lease of our GMC Sierra, with the help of Sales staff, Business office, and both parts and service departments we were able to do another lease on another GMC Sierra and are excited about our great deal we got! More

by Lilyrae55 Verified Customer Verified Customer

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Wheel replacement Paul and the service manager Tim went above and beyond getting taken care of just a couple months out of warranty very pleased with their service! Paul and the service manager Tim went above and beyond getting taken care of just a couple months out of warranty very pleased with their service! More

by Jesseprice2003 Verified Customer Verified Customer

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Great peoole Friendly people to work with. Professional attitudes, everyone goes the extra mile to keep customers coming back with smiles. I will buy many more veh Friendly people to work with. Professional attitudes, everyone goes the extra mile to keep customers coming back with smiles. I will buy many more vehicles and visit the service drive. More

by LMAATZ Verified Customer Verified Customer

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Poor customer service/judgement from Service manager I spent a good part of a Saturday shopping for tires on 2 cars. I spoke to parts person Jim who was very helpful. I found some tires I liked as well a I spent a good part of a Saturday shopping for tires on 2 cars. I spoke to parts person Jim who was very helpful. I found some tires I liked as well as price at a competitor.. He said they would price match and I’d still qualify for Bridgestone and Luther rebate. I did verify price out the door several times as well as rebates, I was told yes everything is good to go. Tires got installed and the price wasn’t as expected for both vehicles, I had to argue to with service manager and when it was all said and done he refused to give me $200 in Luther rebates. It was ridiculous how long it took to as he kept coming back with offers other then what I was told. Needless to say I’m done doing business with Luther, for $200 the service manger will lose a customer who trades vehicles about every 2 to 3 years and almost always I buy an SUV. Jim and Robin were good to work with I believe Tim never came out of his office to talk to me! More

by dandel0 Verified Customer Verified Customer

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Went in for an oil change on my mothers truck. I had gone in on Wednesday October 17 2018 for an pil change on my mothers truck. Everyone was as always very friendly. They greeted me by name. As we I had gone in on Wednesday October 17 2018 for an pil change on my mothers truck. Everyone was as always very friendly. They greeted me by name. As well as made me feel like i was an actual customer not someone who was just a number. They made me feel like i mattered. Oil change was done quickly (around 45 minutes) everything was very clean. I highly recommend going to Luther Family Buick GMC for all of your service needs. More

by Rsole86 Verified Customer Verified Customer

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