Tim Fridel
Tim Fridel at Southern Dodge Chrysler Jeep Ram FIAT

Tim Fridel

Commercial Sales Fleet Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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3.6
44 Reviews
3.6

44 Reviews

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44 Reviews of Tim Fridel

April 07, 2025

Dealership Rating
Employee Rating

Great technicians, great advisors. Would recommend to family and friends for any future work to be done. More

by g.rosborough19
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Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2024

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Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to More

by triarri
Service Price Transparency
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Recommend Dealer
No

December 11, 2024

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I asked the chatbot about a tonneau cover. Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list More

by D. Mc.
Recommend Dealer
No

May 13, 2024

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Southern is very customer friendly, and auto technicians are highly professional. Oil changes and inspections are handled very efficiently. More

by DRTONYATWATERNSU99
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Recommend Dealer
Yes
May 14, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 04, 2024

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Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC
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Recommend Dealer
No
May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"NMWINC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 27, 2024

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I have purchased many vehicles from Southern and they have been wonderful to me every time. I would recommend them to anybody looking for a quality vehicle from a quality dealership. More

by likeulikeit_2000
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 28, 2023

Dealership Rating
Employee Rating

Todd was very professional we were in and out quickly. This is truck number three for our company. Southern has been very good to us. We would not go anywhere else. More

by stephanm
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Recommend Dealer
Yes
Oct 31, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 21, 2023

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Employee Rating

Very fast and good quality work communicated well during the service so I wouldn’t know what time to pick up car. More

by kadajah29
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Recommend Dealer
Yes
Sep 21, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back with us again, Kadajah!

June 07, 2023

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Employee Rating

xxxx you. stop spamming me. and xxxx your 15 word rule and thehorse it rode in on More

by bill6ft6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 07, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 17, 2023

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Employee Rating

Service was slow and took longer than promised. Not all of the issues were corrected. Very disappointed. More

by WHITNEY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 17, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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