Tim O'Connell | Page 32

Rav 4 XLE Dave Zidlicky did a awesome job helping me find the RAV4 I was looking for! I'm very grateful for the sales team staying after hours so I could leave Dave Zidlicky did a awesome job helping me find the RAV4 I was looking for! I'm very grateful for the sales team staying after hours so I could leave with my new car that night! More

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The easiest car buying experience! As soon as we walked in Jacob B. welcomed us with great enthusiasm, we felt comfortable from the start. He never pushed us to buy anything, rather giv As soon as we walked in Jacob B. welcomed us with great enthusiasm, we felt comfortable from the start. He never pushed us to buy anything, rather giving us helpful suggestions along the way. He was quick and efficient with our time, had excellent knowledge of the vehicles and services, and most importantly wanted to make sure we were happy! Naperville Toyota was our first stop of the day and we loved the 2015 Sienna we saw, later on we went Joliet and checked out some of the other dealerships there including the Joliet Toyota... All I can say is as soon as we stepped foot into the Joliet Toyota lot we knew our car was waiting for us back in Naperville. There was nothing special there and to be honest the place looked depressing. The salesman there also kept reminding us that they don't work on commission, which is great, but he repeated this about 7 times which made us feel like the sale overall meant nothing to him. Also the cars though brand new seemed worn and dusty. After about 20 min we rushed back to Toyota of Naperville where Jocob B. took car of everything! Once we got to financing Tim O. sealed the deal, both literally and figuratively. His was also quick but still very informative. He's also an easy person to talk which made everything that much better. The entire process of car buying took us about 2.5 hours which isn't bad at all! When we drove off the lot in our new car we noticed a scratch on one of the compartmments so we returned to the dealership and although they were technically closed Suha O. came out to see what our issue was. He gave us his business card and assused us that when we come back he will make sure that the compartment will be replaced. If that isn't awesome service I don't know what is! More

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Excellent service Great location I need to thank Nadeem Mirza (Sales agent) for his attentive service. Was friendly from the start. Answered our questions politely. Helped us in our p I need to thank Nadeem Mirza (Sales agent) for his attentive service. Was friendly from the start. Answered our questions politely. Helped us in our purchase. Great job. More

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Excellent service, information, and most helpful I recently leased a Rav4 with the excellent information and help of Tom Clancy. Previously, I have owned 4 Subaru (2 Outbacks, 2 Foresters), and Tom g I recently leased a Rav4 with the excellent information and help of Tom Clancy. Previously, I have owned 4 Subaru (2 Outbacks, 2 Foresters), and Tom gave excellent information without pushing or hurrying a decision. I had also been gathering information on the Honda CR-V and after my second visit back to Toyota, and meeting again with Tom, I felt very confident that I was making the correct choice and love the Rav4. I would recommend Tom to anyone who is buying or leasing a Toyota. He was one of the very best in sales I have encountered, was most pleasant, and so willing to answer phone calls, questions and so happy to have him as my salesperson. I especially liked that there was no pressure whatsoever, just excellent information and knowledge, patient explaining. More

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First car buying experience I had an excellent experience. The sales associates were great even when I changed my mind three different times. Not pushy either. I had an excellent experience. The sales associates were great even when I changed my mind three different times. Not pushy either. More

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Russ Rocks!!!!!! I was greeted at the door by Russ and the amazing adventure started! Who knew I would find a green Corolla! Russ explained all my options and kept me I was greeted at the door by Russ and the amazing adventure started! Who knew I would find a green Corolla! Russ explained all my options and kept me informed of each step of my marvelous journey. What a great experience. Tim in finance continued my joyful journey. Thank you Toyota of Naperville. More

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Pleasant buying experience with Meraj Ahmed In the beginning of January 2015 me and my wife went to local Honda dealership to get opinion about Honda Odyssey ( second child was on the way and In the beginning of January 2015 me and my wife went to local Honda dealership to get opinion about Honda Odyssey ( second child was on the way and we were looking for a minivan). Sales person in Honda dealership was simply lost with basic questions. Then we went to Toyota of Naperville .We met very nice sales person Meraj Ahmed.He was very polite and courteous (not annoying and not a pusher).Any question we asked he had answers on the spot.All staff was really nice.Usually a car buying is a headache. Well ,not this time !!! More

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Great experience, no pressure, nice folks! We looked multiple times before we decided on a vehicle and very much appreciated our salesmen's patience. Nice dealership with good professional sale We looked multiple times before we decided on a vehicle and very much appreciated our salesmen's patience. Nice dealership with good professional sales staff. More

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No Pressure Great group of people who knew the product extremely well and got us what we wanted with no pressure, tricks or jimmicks. Great over-all experience. Great group of people who knew the product extremely well and got us what we wanted with no pressure, tricks or jimmicks. Great over-all experience. More

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"We were not disappointed" My wife and I purchased a Toyota corolla at a fair price. The staff was friendly. Kareem was very nice and patient. He answered all of our questions My wife and I purchased a Toyota corolla at a fair price. The staff was friendly. Kareem was very nice and patient. He answered all of our questions and made sure we were satisfied. Thank you for making our purchasing experience a pleasing one. More

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