Tim Sterling | Page 53

New car after accident After being being in an accident and having my vehicled towed to Klaben, the service department was great with helping me deal with the insurance and After being being in an accident and having my vehicled towed to Klaben, the service department was great with helping me deal with the insurance and rental car companies. It was determined that my vehicle was totaled, but thankfully Tim Sterling at Klaben Ford was able to help me find a great car that I am happy with and can afford. To top off his amazing service, Tim and James Stickler took care of the rental car that I needed to get back and forth to work during this ordeal. The entire staff at Klaben helped to make a difficult time as stress free as possible! More

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Certified used car problem Certifying company went out of their way to resolve problem with rear brakes. Also spoke with Rich Klaben regarding experience and he also satisfied m Certifying company went out of their way to resolve problem with rear brakes. Also spoke with Rich Klaben regarding experience and he also satisfied my complaints. Took his time speaking with me which I really appreciated. Restored my faith in their dealership. Thanks so much. More

by Dschweninger Verified Customer Verified Customer

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New car They made sure I had a car when I walked out that dealship. They both were friendly with me and made sure I felt comfortable. Thanks guys! They made sure I had a car when I walked out that dealship. They both were friendly with me and made sure I felt comfortable. Thanks guys! More

by Twyla89 Verified Customer Verified Customer

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Great Experience I bought a 2017 Escape from Matt, Tim, and Andy in August of 2017. They are personable, down to earth, and willing to work with you. Sadly my wife g I bought a 2017 Escape from Matt, Tim, and Andy in August of 2017. They are personable, down to earth, and willing to work with you. Sadly my wife got into an accident and the brand new car was totaled. I contacted Matt and he got my wife into a new 2018 Escape. Matt, Andy, and Christine made the experience as stress free as possible. I highly recommend everyone I dealt with if you're looking to buy a new car. More

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Fairly pleased Tim is eager to please and a good salesman. The young lady in financial rubbed me the wrong way when pressing about the extended warranty. I didn’t a Tim is eager to please and a good salesman. The young lady in financial rubbed me the wrong way when pressing about the extended warranty. I didn’t appreciate that More

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Leased a new Escape quickly They had the vehicle I wanted. They answered all my questions. They took time to explain in detail all the features and made sure I knew how to use They had the vehicle I wanted. They answered all my questions. They took time to explain in detail all the features and made sure I knew how to use them. I have been coming here for years and drive past a couple of other ford dealerships on my way. More

by Escape Driver Verified Customer Verified Customer

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Excellent! Tim Sterling & James Stickler made this experience so clear and enjoyable. I plan to purchase all my future cars from Klaben and I’m thrilled to be a Tim Sterling & James Stickler made this experience so clear and enjoyable. I plan to purchase all my future cars from Klaben and I’m thrilled to be a part of the Klaben Family! More

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Pleasant buying experience We recently purchased the Chrysler Pacifica. Our salesman Tim Sterling was very helpful in answering all our questions and explaining the features of We recently purchased the Chrysler Pacifica. Our salesman Tim Sterling was very helpful in answering all our questions and explaining the features of the car. He quickly made us feel comfortable. We would highly recommend working with Tim. We had some more questions about the car and Tim met with us and took the time to go over the features we were not sure of . He assured us that we could call anytime with questions as he wanted us to be comfortable with our new vehicle . That is excellent customer service. We would like to thank Tim and everyone at Klaben for making our car purchase so pleasant. More

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Best Prices & Salesman Dealership has unbeatable prices and their salesman are the friendliest and brightest. My salesman treated me like family throughout the whole process Dealership has unbeatable prices and their salesman are the friendliest and brightest. My salesman treated me like family throughout the whole process. Made everything easy and did not pressure me one way or the other. More

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Awesome! Tim Sterling, Ty Davis, and Christine Klaben were all awesome! They were not your typical car salespeople. They were patient, understanding, and answe Tim Sterling, Ty Davis, and Christine Klaben were all awesome! They were not your typical car salespeople. They were patient, understanding, and answered all of my questions! I love my new car and will recommend them everyone I know! More

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