Tina Bilokin | Page 19

Great car buying experience Thank you Rich for a hassle-free used car buying experience. His knowledge and expertise help me in making the right choice in purchasing a used vehic Thank you Rich for a hassle-free used car buying experience. His knowledge and expertise help me in making the right choice in purchasing a used vehicle. Thank you to Tina and Pat as well for making this a smooth transaction. More

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Thanks This was the best car buying experience we have had. Very professional team from sales to finance. Very fair and we got the clear sense this team wa This was the best car buying experience we have had. Very professional team from sales to finance. Very fair and we got the clear sense this team wants to deliver a long term solution and create a long term, positive relationship with customers. Well done! More

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Courteous, professional, A wonderful breathe of fresh air. A great team, courteous- professional. A wonderful breathe of fresh air. From first walk in to leaving with my Wife's new Porsche I felt treated like A great team, courteous- professional. A wonderful breathe of fresh air. From first walk in to leaving with my Wife's new Porsche I felt treated like a VIP... More

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Highly Recommend I will start off by saying that I have worked in car sales at multiple car dealerships in the past and have a high expectation for customer service w I will start off by saying that I have worked in car sales at multiple car dealerships in the past and have a high expectation for customer service when I'm car shopping and can also see right through any typical "car salesman tactics". I had the pleasure of working with both Irene and Tina and it was an awesome experience from start to finish. Neither of them tried to use any of the typical salesman tactics that I am not a fan of, and were not only professional, but also very personable. They followed through with all the same high expectations that I used to give my customers. Pat in finance was also fantastic. He did his job of presenting coverage options but did not push me in the least bit once I said I'll pass. I've dealt with lots of different dealerships as a buyer and employee, and would highly recommend seeing Tina or Irene at Prestige Volvo. I am extremely picky and have high standards for car dealerships, and would gladly refer a friend or family member there in a heartbeat. More

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Top-notch customer service- Amazing Staff This dealership is by far the most outstanding when it comes to customer service, friendliness and professionalism. I have been a loyal customer going This dealership is by far the most outstanding when it comes to customer service, friendliness and professionalism. I have been a loyal customer going on my second Volvo from this dealership and I must say that Tina Bilokin and company make it as smooth as a process as it could be. With top quality people overseeing a quality brand like Volvo I am sure to return in the future. Thanks again for your help and for working closely with me, you guys certainly put the "prestige" in Prestige Volvo! Best regards, Louis More

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Customer Service is excellent I would highly recommend purchasing a vehicle from Prestige Volvo. I had excellent service with them and they take car of their customers. They are ki I would highly recommend purchasing a vehicle from Prestige Volvo. I had excellent service with them and they take car of their customers. They are kind, attentive, and respectful of their customers. Tina was a great sales representative who was always there to answer any emails or phone calls. More

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Great Service! Definately Recommend! Just bought a 2015 Infiniti q50 here and loved every second of the buying experience! Tina from internet sales was very responsive to all my inquiries Just bought a 2015 Infiniti q50 here and loved every second of the buying experience! Tina from internet sales was very responsive to all my inquiries over the phone and e-mail and made sure she was available for me to test drive/ultimately purchase the car! Overall the dealership was very effecient and the whole buying process was a piece of cake- (not like most dealerships where you can spend hours there!) I'd definately recommend to anyone who is looking for a new car! More

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Outstanding service for my 2013 XC60 I have had the best service experience at any dealer I have been to before here at Prestige Volvo. I recently purchased a Volvo Certified Pre-owned I have had the best service experience at any dealer I have been to before here at Prestige Volvo. I recently purchased a Volvo Certified Pre-owned XC60 from Prestige and needed some work performed. Kudos to Jay and his team for ordering and expert installation of the splash guards , rear bumper and replacing a blown fuse for my cigarette lighter. Special thanks to Francine, service advisor for being very diligent and responsive to my requests for information. I also returned this week to have a few scratches touched up by Prestige's touch-up specialist. Excellent job as I can't even tell there were scratches there before. Thanks to my service advisor Deena Simmons, who kept me updated regarding the work performed and when my car would be ready. My special thanks to Joe, the driver who drove me in the shuttle suv XC90 to the train stations in Chatham & Madison the 2 times I was here for service so far. Thanks for the 5 star treatment to everyone who made servicing my XC60 a real treat ! More

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Our "new " car Had a great experience trading our old car in for our "new" S60. The pre-owned car was ready for us to see and test drive when we arrived. What is no Had a great experience trading our old car in for our "new" S60. The pre-owned car was ready for us to see and test drive when we arrived. What is not to like?? Tina was great in leading the sale process. We are really enjoying the car. A fair price and great experience. More

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Outstanding Volvo XC60 Purchase My shopping and purchase experience for the 2013 XC60 was outstanding with Tina Bilokin , Lindsey and Pat Masone as the Finance Manager. Tina was very My shopping and purchase experience for the 2013 XC60 was outstanding with Tina Bilokin , Lindsey and Pat Masone as the Finance Manager. Tina was very accommodating with my multiple questions about the SUV prior to my coming to the dealership for a test drive. Being that I work in NYC, Tina arranged for a ride for me from the rail station to the dealership compliments of Lindsey. Tina was there at my scheduled test drive appointment time and fully explained the options of the SUV to me during our test drive and listened to my request to accommodate a test drive on a road that was winding so I could see how the suv handles. Tina even explained that there were a few 2016 demos that were available since I was not in the market for a new XC60. Pat Masone was very thorough in explaining to me my options for the Zurich extended protection program and exhibited a friendly , no pressure attitude throughout the warranty explanation. Pat fully explained to me the pros of each of the different warranty coverages as well as the option to purchase them a la carte. Pat was able to obtain an outstanding financing rate for my loan on the xc60. Thanks Pat ! I could not have had a more pleasant buying experience as this is my 5th Volvo I have owned. I highly recommend Tina as being the most helpful, accommodating and cheerful salesperson I have dealt with of the other Volvos I have purchased. More

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