Tina Dewald
Tina Dewald at Smythe Volvo Cars

Tina Dewald | Page 17

Service Department Assistant

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
185 Reviews

I have recently joined the Smythe Volvo team with a strong background in customer service. What I enjoy most about my work is the upbeat energetic environment and the ability to diligently maintain customer satisfaction. Working with experienced, motivated management with high standards and expectations is refreshing in the automobile industry. I see myself behind the wheel of the Volvo S60 T5. The sporty styling is most appealing and as with all Volvo models, it boasts strong safety standards. Outside of the work environment I enjoy a healthy lifestyle, eating right and working out at the gym daily. I also love the beach, kayaking and spending as much time with my two boys as possible.

Dealership Experience

16 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

4.9

185 Reviews

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185 Reviews of Tina Dewald

December 27, 2017

Dealership Rating
Employee Rating

They are all great people We have been Smythe Volvo customers for a long time. We usually work with Dennis for our servicing appointments and have always been 100 % satisifie More

by Linda Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers, Dina Thomson

Dec 27, 2017

Smythe Volvo Cars responded

Providing a great place to work also provides a great place to do business. We do all we can to make sure anyone in our house is happy. Thanks for noticing. Enjoy!

November 28, 2017

Dealership Rating
Employee Rating

Consistently satisfying service Bringing my Volvo in for routine maintenance is not something that I'd describe as fun, but the people at Smythe Volvo really do make it pleasant. Th More

by Volvomomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Nov 28, 2017

Smythe Volvo Cars responded

Thank you for giving such a kind recommendation and for your business. We very much appreciate your recognition and will always strive to achieve it. enjoy!

November 17, 2017

Dealership Rating
Employee Rating

Unexpectedly better than the best service ever. Long time patron of this dealership, my family had bought over 5 vehicles here. All serviced and maintained by the staff. My most recent purchase More

by OpposingCounsel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan , Eric Kulawczyk, Dina Thomson, Michael Watson

Nov 18, 2017

Smythe Volvo Cars responded

Customer service can't just be a slogan or by line. Sometimes it's the extra effort that shows true service. We will always try to be as fair as possible and never ignore the details that support customers. Thanks for your many years of business and for taking time to review us. We appreciate it.

November 06, 2017

Dealership Rating
Employee Rating

Excellent Work Andreaus did excellent work applying the pin stripe detailing to our car. He also followed up by buffing out some scratches on the trunk of the car. More

by Douglas Koppenol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson, Regina Krauza , Dina Thomson, Michael Watson, Andreaus - detailing/body work

Nov 06, 2017

Smythe Volvo Cars responded

Its a team effort and we have a great team. Thanks for noticing. Enjoy!

October 27, 2017

Dealership Rating
Employee Rating

Our Second Volvo Purchased from Smythe! The outstanding service we experienced from everyone at Smythe with our 1st Volvo still made us want to travel from Brooklyn for our new XC60. We wou More

by KD11226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Chris Henriksen, Dennis Jeffers, Dina Thomson

October 09, 2017

Dealership Rating
Employee Rating

As usual, excellent. Service is quick and reliable, and the waiting area comes equipped with WiFi, coffee, and snacks. (It is also very comfortable!) I unfortunately had t More

by paulmlimperopulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Watson

Oct 09, 2017

Smythe Volvo Cars responded

Quick and Reliable - that's what we shoot for in every experience at Smythe Volvo! Thanks for taking the time to let people know.

September 27, 2017

Dealership Rating
Employee Rating

service i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grat More

by jen123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Dennis Jeffers, Dina Thomson

September 26, 2017

Dealership Rating
Employee Rating

Great service Doug McAdam and Tina Dewald made this process very easy. I came in for a tune up and was out in an hour. Best yet, they gave me a guest pass to the Eq More

by adunleavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Sep 26, 2017

Smythe Volvo Cars responded

A workout at a Equinox - that's part of the luxury offer we started providing a few years ago based on customer feedback. It makes servicing your Volvo something you can look forward to in addition to our friendly and courteous staff. Sorry to brag but its just great! enjoy!

September 19, 2017

Dealership Rating
Employee Rating

Service The Service Dept. at Smythe Volvo is excellent. They treat each car that comes in as if it is their own. The work to be completed on my car was exp More

by Tempera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Dennis Jeffers

Sep 19, 2017

Smythe Volvo Cars responded

Treating your car as our own is what we genuinely set out to do with servicing or selling any Volvo. Thanks for noticing and letting others know,

July 04, 2017

Dealership Rating
Employee Rating

Since 1994. I have purchased three cars from Smythe Volvo, in 1994, 2004 and 2017, and the experience has been fantastic. Starting with purchasing my three cars f More

by dcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Chris Henriksen

Jul 04, 2017

Smythe Volvo Cars responded

In a world of surveys and pilot groups to determine customer satisfaction - nothing says more about it than repeat business. Thank you for your loyalty over many years and for the confidence you've shown in us over all of those many years. We work hard to make sure that not only we sell and service your Volvos - but that we do so in a way that shows how much we appreciate you. Thanks for the great review. Enjoy your beautiful new Volvo XC60.

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