Tina Dewald
Tina Dewald at Smythe Volvo Cars

Tina Dewald | Page 17

Service Department Assistant

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
5.0
180 Reviews

I have recently joined the Smythe Volvo team with a strong background in customer service. What I enjoy most about my work is the upbeat energetic environment and the ability to diligently maintain customer satisfaction. Working with experienced, motivated management with high standards and expectations is refreshing in the automobile industry. I see myself behind the wheel of the Volvo S60 T5. The sporty styling is most appealing and as with all Volvo models, it boasts strong safety standards. Outside of the work environment I enjoy a healthy lifestyle, eating right and working out at the gym daily. I also love the beach, kayaking and spending as much time with my two boys as possible.

Dealership Experience

16 yrs, 3 mos

Industry Experience

16 yrs, 3 mos

5.0

180 Reviews

Write a Review

180 Reviews of Tina Dewald

October 09, 2017

Dealership Rating
Employee Rating

As usual, excellent. Service is quick and reliable, and the waiting area comes equipped with WiFi, coffee, and snacks. (It is also very comfortable!) I unfortunately had t More

by paulmlimperopulos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Watson

Oct 09, 2017

Smythe Volvo Cars responded

Quick and Reliable - that's what we shoot for in every experience at Smythe Volvo! Thanks for taking the time to let people know.

September 27, 2017

Dealership Rating
Employee Rating

service i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grat More

by jen123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Dennis Jeffers, Dina Thomson

September 26, 2017

Dealership Rating
Employee Rating

Great service Doug McAdam and Tina Dewald made this process very easy. I came in for a tune up and was out in an hour. Best yet, they gave me a guest pass to the Eq More

by adunleavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Sep 26, 2017

Smythe Volvo Cars responded

A workout at a Equinox - that's part of the luxury offer we started providing a few years ago based on customer feedback. It makes servicing your Volvo something you can look forward to in addition to our friendly and courteous staff. Sorry to brag but its just great! enjoy!

September 19, 2017

Dealership Rating
Employee Rating

Service The Service Dept. at Smythe Volvo is excellent. They treat each car that comes in as if it is their own. The work to be completed on my car was exp More

by Tempera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Dennis Jeffers

Sep 19, 2017

Smythe Volvo Cars responded

Treating your car as our own is what we genuinely set out to do with servicing or selling any Volvo. Thanks for noticing and letting others know,

July 04, 2017

Dealership Rating
Employee Rating

Since 1994. I have purchased three cars from Smythe Volvo, in 1994, 2004 and 2017, and the experience has been fantastic. Starting with purchasing my three cars f More

by dcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Chris Henriksen

Jul 04, 2017

Smythe Volvo Cars responded

In a world of surveys and pilot groups to determine customer satisfaction - nothing says more about it than repeat business. Thank you for your loyalty over many years and for the confidence you've shown in us over all of those many years. We work hard to make sure that not only we sell and service your Volvos - but that we do so in a way that shows how much we appreciate you. Thanks for the great review. Enjoy your beautiful new Volvo XC60.

June 29, 2017

Dealership Rating
Employee Rating

Service people great, car not so much I've had several problems with my new 2017 XC90 and needed to visit service on numerous occasions. They fixed the issues and seemed genuine in helping More

by WaltK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Regina Krauza , Dina Thomson

Jun 29, 2017

Smythe Volvo Cars responded

Genuine, friendly and Helpful - these are attributes that make part of the way we work with our customers every day. Yes - the new operating systems of our Volvo's can be upgraded and improved regularly and in order to do this (for now) does require a service visit. We look forward to when we will be able to download your Volvo remotely and save the trip. We appreciate your review and suggestions. We will work to improve on this going forward. Thanks for doing business with Smythe Volvo.

February 20, 2017

Dealership Rating
Employee Rating

SPECTACULAR! This is the best service department I have ever utilized! I have never been treated with such consideration. I would never go anywhere else. They trea More

by Michelle Hamlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Regina Krauza , Tim Cotter, Dennis Jeffers

August 10, 2016

Dealership Rating
Employee Rating

All-around excellence! Outstanding team! Great dealership! Having experienced a 30 year relationship with and 9 vehicles purchased through the years from the Smythe team, it has been clear that their organizat More

by Loyal customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Scott Jackson , Chris Henriksen, Dennis Jeffers, Travis LaFever, Nick Pavano, Tony Plesh

June 30, 2016

Dealership Rating
Employee Rating

Awesome service I brought my car to Smythe Volvo recently and I can't say enough good things about their service. Travis was very pleasant to deal with and made getti More

by VolvoDad
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers, Travis LaFever

June 01, 2016

Dealership Rating

2012 Xc60 servicing Came in for a routine visit. Staff as always are very pleasant to deal with. Scheduled for a loaner and received new XC90 which was fun to drive for t More

by Mitchb
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers, Tony Plesh

Jun 03, 2016

Smythe Volvo Cars responded

Fantastic! We are pleased to hear that our staff is able to consistently be helpful and polite. We do our best to make every experience at Smythe Volvo go above and beyond. Thank you for your review. #VolvoForLife

...
17

Dealership Inventory (401 Vehicles)

used 2023 Volvo XC90 car, priced at $41,195
2023 Volvo XC90
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive
used 2024 Genesis GV80 car, priced at $41,495
2024 Genesis GV80
used
Savile Silver exterior
Automatic
All-wheel Drive
used 2016 Volkswagen Touareg car, priced at $10,995
2016 Volkswagen Touareg
used
Canyon Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $64,055
2026 Volvo XC60
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC40 car, priced at $50,260
2026 Volvo XC40
new
Cloud Blue exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $75,155
2026 Volvo XC90
new
Crystal White Pearl exterior
Automatic
All-wheel Drive