Tina Klein | Page 10

I needed a few things done after purchasing my new car. Very friendly and Great communication. All the work was done perfectly. Very friendly and Great communication. All the work was done perfectly. More

by KATHYPOST1167 Verified Customer Verified Customer

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Carlton and the team were so wonderful and warm! The best new car experience I have ever had ! So professional and easy ! Thank you I am really happy with my New Lexus! The best new car experience I have ever had ! So professional and easy ! Thank you I am really happy with my New Lexus! More

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We had an excellent experience with Howard. He was thorough, patient, and really took the time to listen to our needs. He made sure all our questions were answered and that we felt confident in He was thorough, patient, and really took the time to listen to our needs. He made sure all our questions were answered and that we felt confident in the decisions we were making. His attention to detail and dedication to understanding our goals stood out. We highly recommend working with him. More

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Front Desk gave a warm welcome, staff is very professional, good presentation of them selves, very knowledgeable never was in a rush give, me the time to make a decision. Finance took care of was professional, good presentation of them selves, very knowledgeable never was in a rush give, me the time to make a decision. Finance took care of was able to crunch numbers thank you. Manager came out to said Hi. Sale Rep DYLAN SMITH is the Best. I will definitely be sending/referring customers. THANK YOU. More

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I have purchased several cars from Howard Kent both new and used. He is outstanding, super polite, not pushy, trustworthy and a gentleman. He makes car buying stress free. The staff at Treasure Coast i and used. He is outstanding, super polite, not pushy, trustworthy and a gentleman. He makes car buying stress free. The staff at Treasure Coast is always helpful and friendly. It's my go-to shop! More

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Fantastic, great, very, very helpful, very happy with everyone. Everyone seems to enjoy their job. everyone. Everyone seems to enjoy their job. More

by ANDERSON.MICHAEL1001 Verified Customer Verified Customer

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Seymour is super knowledgeable in the Lexus products which was the key in my purchasing decision. I love my new ES and would highly recommend him again and again. which was the key in my purchasing decision. I love my new ES and would highly recommend him again and again. More

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My return experience to Treasure Coast Lexus is extremely disheartening.. I am feeling frustrated, and very dissatisfied for months.This is my second purchase fromTreasure Coast Lexus but I encountered issue disheartening.. I am feeling frustrated, and very dissatisfied for months.This is my second purchase fromTreasure Coast Lexus but I encountered issues shortly after. I called and had a pleasant conversation with Tina Klein the GM. She offered a resolution, but needed to speak Sales associate, Paul Licausi then he or she would follow up with me. I NEVER HEARD BACK! I waited 3 weeks, then called, but Tina was not available. I never received a return call. I waited again then finally called requesting Tina, but she never took my calls and never called me back. I left multiple messages including one on her cell phone and not one was returned over the course of six months. Finally, I reached out to corporate, desperate for help. Lexus Corporate left me hanging for two weeks then SUGGESTED I contact the "non responsive" dealership or hire an attorney??? Now, the car is OVER due for maintenance and Lexus owes me money for equipment never installed! 1. GENERAL MANAGER UNRESPONSIVE, UNAVAILABLE FOR OVER 7 MONTHS! 2. LEXUS OWES ME MONEY AND THE CAR IS OVER DUE MAINTENANCE! 3. CORPORATE WAS A WASTE OF TIME!! My previous experience with Lexus was great, Steve Friendly was the GM, but he since passed, Im sorry. I loved my Lexus vehicles, but through this experience I have lost trust in the Lexus name. I am currently seeking other options outside of Lexus and Toyota. Furthermore, I share with all associates and even acquaintance's about my negative experience in choosing to do business with Treasure Coast Lexus. Tina the GM and Lexus Corporate has certainly sent the message that customer care is not a priority! More

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It is always been a pleasure working with Treasure Coast Lexus. I have done several transactions with them and I have found the staff across the board to be happy, efficient and eager to please. This deal Lexus. I have done several transactions with them and I have found the staff across the board to be happy, efficient and eager to please. This dealership is a pleasant change from Lexus dealers to the south and I plan on doing business with them for a long time.. More

by mike_a_j Verified Customer Verified Customer

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No pressure, very helpful. Much better experience than any other dealership we tried! Thank you so much for all your help! Much better experience than any other dealership we tried! Thank you so much for all your help! More

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