Tina Klein | Page 45

An Unusual Car Buying Experience In the past, because of overly aggressive and “whatever it takes” practices, shopping for a car was an experience that I avoided like the plague. That In the past, because of overly aggressive and “whatever it takes” practices, shopping for a car was an experience that I avoided like the plague. That changed when I visited Treasure Coast Lexus and was assigned to Howard Kent. I was impressed in general by the dealership and all of its staff but especially with Howard. Unlike most sales reps, he was a better listener than a talker. He sensed my apprehension, very patiently listened to what I was looking for in a vehicle and gradually calmed my fears by giving me good and pertinent information about my options. I knew I wanted an SUV but was unsure of which model would best suit my needs. In the end, I purchased an RX 350 and love the car. Our second car is a 2007 Toyota Camry as we keep our cars for a long time. I'm sure our new Lexus will serve us well and be in our family for a long time. At our age, this may be our last car purchase but, if we decide to retire our Camry, I know where I'll go and who I will ask for. Howard never made me feel pressured and made the car buying experience a pleasant one. I'm sure he sells a lot of cars and I hope Treasure Coast knows what an asset it has in Howard Kent. More

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Our expectations were exceeded with professional, courteous, and timely service. The transaction was complete without any hidden surprises or hassle. I will be a returning customer and will not hesit courteous, and timely service. The transaction was complete without any hidden surprises or hassle. I will be a returning customer and will not hesitate to refer others. Thanks More

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Great sales experience tied to a great product. We dealt with Randy Nichols as our sales person who is very professional. The entire process was low stress and efficient. The technology professio We dealt with Randy Nichols as our sales person who is very professional. The entire process was low stress and efficient. The technology professional(Marc Jean) walked us thru the features on the vehicle from garage door controls thru navigation. William Bee-the finance professional was great- quick and easy process. The facility is beautiful and when you pick up your vehicle the delivery room is very cool, The entire process was low stress and efficient. We recommend Treasure Coast Lexus. More

by sjamos Verified Customer Verified Customer

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Pleasure to do business with Carlton & entire staff ! The entire professional staff at Treasure Coast Lexus Dealership including Carlton Duncan, Tina Klein, Marc Jean and Bill Dee were a pleasure to work The entire professional staff at Treasure Coast Lexus Dealership including Carlton Duncan, Tina Klein, Marc Jean and Bill Dee were a pleasure to work with !! More

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sales purchase My salesman Julius and his supervisor Tina were great in my selection of a vehicle and provided very helpful information to make the process easy I hi My salesman Julius and his supervisor Tina were great in my selection of a vehicle and provided very helpful information to make the process easy I highly recommend them for recognizing More

by GODFRIEDVANBRUSSEL Verified Customer Verified Customer

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Great experience From the time I arrived at the dealership and met my salesman Howard, the manager Tina, and Steve in finance I was treated as a friend and had a great From the time I arrived at the dealership and met my salesman Howard, the manager Tina, and Steve in finance I was treated as a friend and had a great experience More

by CFORD533ROLLING Verified Customer Verified Customer

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Remarkable customer experience Having owned 2 Lexus cars before, I went in expecting great service and they did not fail me. Professional, friendly, knowledgeable, no high pressure Having owned 2 Lexus cars before, I went in expecting great service and they did not fail me. Professional, friendly, knowledgeable, no high pressure sales pitch here! Idrissa worked very hard to ensure our comfort and made sure we got exactly what we wanted. More

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Our salesman was knowledgeable and patient as we made our decision. He went out of his way to ensure we had a satisfying purchase experience. decision. He went out of his way to ensure we had a satisfying purchase experience. More

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Very Good Overall very good. I didn't care for being thrown all the extended warranty stuff at you that amounts to THOUSANDS of dollars at the last moment! Ho Overall very good. I didn't care for being thrown all the extended warranty stuff at you that amounts to THOUSANDS of dollars at the last moment! Howard was VERY NICE. I am sure he was just doing his job..... but I didn't like it. This should have been discussed the day before so I had at least overnight to think about it. I don't operate well when items are SPRUNG on me at the last moment! More

by BARB.GORANSSON Verified Customer Verified Customer

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Best service Best dealership Very friendly atmosphere best service ever I got Tina and Howard was friendly. Tina was very fair and matched my other dealer qouted price. Overall B Very friendly atmosphere best service ever I got Tina and Howard was friendly. Tina was very fair and matched my other dealer qouted price. Overall Best of Best experience. More

by CJ1827 Verified Customer Verified Customer

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