Tina Klein | Page 61

Best Car Buying Experience EVER!!!!! We purchased our L-Certified GS 350 yesterday - Initially found the car on the Treasure Coast Lexus website. The site was easy to navigate and my hu We purchased our L-Certified GS 350 yesterday - Initially found the car on the Treasure Coast Lexus website. The site was easy to navigate and my husband quickly found the info we needed. He called the dealership and spoke with Paul Licuasi early Black Friday morning - we were at the dealership and test driving the car early that afternoon. Everything Paul told us was right on target. We liked his low key nature and knowledge of the vehicle and it's features. Next we met Tina Klein Right away we all got a good chuckle as introductions were made .... Tina and Paul ..... meet Tina and Paul..... LOL Tina then provided us with additional information about the vehicle and it's history, and appraised our vehicle for trade in. The negotiations were conducted fairly with an attitude of "let's make this work" - I like that there was no "high pressure" tactics. Before you know it we were filling out the paperwork and then meeting with Steve Kritikos who handled all the paperwork a to complete the transaction efficiently. We went over warranty options and were given choices, again, no pressure. Then, we met Rick Russell for vehicle delivery - "Mr. Technology" expertly and patiently, made sure we knew how to use all the bells and whistles on the vehicle, this is our 3rd Lexus, and I never had a dealership go over the how to operate the features in the car before. We left the dealership with our cell phone already working hands free, our radio tuned to our favorite stations, a few Sirius Radio stations set up and even our seats positions all set in memory. Overall a very pleasurable experience - thanks to the Dream Team at Treasure Coast Lexus! More

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Excellent!!!!!!!! Randy treated us like VIP'S, Very professional, Helped us thru a wonderful experience of purchasing a Lexus NX-200t Sport F AWD.. We are living our im Randy treated us like VIP'S, Very professional, Helped us thru a wonderful experience of purchasing a Lexus NX-200t Sport F AWD.. We are living our impossible DREAM because its been a long time since we had a new car. Thanks to the whole team for a great experience. More

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Excellence I love my salesperson. He was very thorough. I had a hassle free experience. Howard was great. I will always recommend treasure coast Lexus. Thanks I love my salesperson. He was very thorough. I had a hassle free experience. Howard was great. I will always recommend treasure coast Lexus. Thanks More

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Excellent commitment to service We began with a tech review appointment with Rick Russel; while waiting we were met by Tina Klein who called Rick and determined he was "with a client We began with a tech review appointment with Rick Russel; while waiting we were met by Tina Klein who called Rick and determined he was "with a client". Although we had an 11AM appointment, we were entertained by Howard Kent and Bobby Jo. Howard did a great job in describing the 2017 RX350, which was not on our agenda. We then spent time with Rick, who was very patient in trying to fix our tech problem, but was not able to do so--he found a partial fix in the new 2017....Howard and Tina then gave us some numbers for a purchase and without the annoying charade of back and forth "negotiation" agreed to a fair trade and cash transaction. We came in for tech help and because of the service orientation of the entire staff we bought a car that we had not planned to purchase. It was a team effort and your staff is exemplary. FYI, my wife loves her new car in spite of the aggressive design--which we did not want when shopping for our 2015 RX. I would rate all those we met as 10s--well done--you have great team--and it was a team sale. Barry & Lynn Wiksten P.S. This our 5th RX--the car helps make the sale. More

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Howard made it easy We have not always had a great experience buying a car. But Howard, Tina and Anthony provided a smooth, quick and pleasant buying experience. We got t We have not always had a great experience buying a car. But Howard, Tina and Anthony provided a smooth, quick and pleasant buying experience. We got the car we wanted at a price we thought was fair. More

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Howard Kent and Tina Klein Excellent professional service from Howard and Tina. They made the process of trading in and buying the RX350 very easy and took the time to explain Excellent professional service from Howard and Tina. They made the process of trading in and buying the RX350 very easy and took the time to explain everything clearly. The additional training and technical support on operating all the many features of the vehicle was very helpful. I would recommend Howard and Tina along with Treasure Coast Lexus to anyone. A final note - I left my CD's in the trade in vehicle. Two days after I traded it in Howard was able to locate them and return them to me. Thanks! More

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A very pleasent expierence Very enjoyable consulting with Howard, Tina, and Steve on the purchase of my certified RX 350. Having shopped at many new car dealerships over the co Very enjoyable consulting with Howard, Tina, and Steve on the purchase of my certified RX 350. Having shopped at many new car dealerships over the course of my life, this the first time I didn't feel as though I had to take shower when I got home. The most fun I ever had shopping for a car which is the way it should be. You guys and gals are doing it right. More

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Buying experience On our recent buying experience we had the pleasure of working with Howard Kent, Tina Klein and Anthony during our purchase and trade of two vehicles On our recent buying experience we had the pleasure of working with Howard Kent, Tina Klein and Anthony during our purchase and trade of two vehicles on the same day. They are extremely knowledgeable, professional, patient and always strive to make the buying experience as pleasant as possible. We look forward to working with them again in the future. More

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purchase of new Lexus Carleton was exceptionally helpful thru the buying process. He was patient and extremely knowledgeable, Bottom line I"d buy a car from Carleton the ne Carleton was exceptionally helpful thru the buying process. He was patient and extremely knowledgeable, Bottom line I"d buy a car from Carleton the next time I"m in the market. Additionally Rick Russell was also a great help in introducing my wife and me to the technology available in the RX350. Carleton and Rick represent the Lexus brand extraordinarily well--professionalism at its best. Thank you for making car buying a pleasure. More

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Buying experience I would like to thank Howard Kent, Tina Klien and Rick Russell for making the whole experience pleasant. Howard did everything possible to accommodate I would like to thank Howard Kent, Tina Klien and Rick Russell for making the whole experience pleasant. Howard did everything possible to accommodate our preferences. A job done professionally by the three of them More

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