Tina Klein | Page 60

Purchasing a vehicle for my wife NX300 F - Sport I vacillated between a few dealerships . Howard worked his butt off to earn my business. A pleasant experience from the beginning to the end. The en I vacillated between a few dealerships . Howard worked his butt off to earn my business. A pleasant experience from the beginning to the end. The entire team was pleasant. From the tech specialist to upper management. Oh, and by the way, when they take you into finance, Kellie doesn't bite. She's a straight shooter and keeps it simple & enjoyable....thanks everyone..!! More

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Used car sale Staff was helpful, friendly, willing to listen and willing to compromise to make a sale. Experience was very positive. Tina was a pleasure to work wit Staff was helpful, friendly, willing to listen and willing to compromise to make a sale. Experience was very positive. Tina was a pleasure to work with. More

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PROFESSIONAL, COURTEOUS & HONEST My online search for a specific make, model, year, condition and limited miles bracket produced only one vehicle, which unfortunately was two-thirds a My online search for a specific make, model, year, condition and limited miles bracket produced only one vehicle, which unfortunately was two-thirds across the country from home ... certainly not like going to a known local dealer. Although most of my dealings were with Howard Kent, my sales rep, I'd welcome him and the other personnel I encountered there to be my next door neighbors anytime. But even in a nice car, it was a very long drive back to western Colorado. More

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Wonderful Everyone at the dealership very professional. Howard Kent greeted me upon arrival and took care of me throughout the entire experience of purchasing a Everyone at the dealership very professional. Howard Kent greeted me upon arrival and took care of me throughout the entire experience of purchasing a car. He made it a stress free experience. Answered all questions and absolutely no pressure from him. More

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Smooth and Pleasant experience Tom Druzik was professional and efficient to deal with, Very pleasant experience all the way around. No pressure, just a sincere effort to help the cu Tom Druzik was professional and efficient to deal with, Very pleasant experience all the way around. No pressure, just a sincere effort to help the customer get the best car and the best deal! More

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Great experience. Awesome team to work with. Rick was a pleasure to work with and we are very happy to get the Lexus that was right for us and the one we wanted. Rick was a pleasure to work with and we are very happy to get the Lexus that was right for us and the one we wanted. More

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Best Dealership and Employees Hands Down! Let’s be honest, most people walk into a car dealership “just to look”, but when I say I walked in “not prepared to get out of the car because I Let’s be honest, most people walk into a car dealership “just to look”, but when I say I walked in “not prepared to get out of the car because I was in my pajamas and my boyfriend wanted to ‘just look at the inventory’” I am dead serious! My 5 star rating goes to the employees of Treasure Coast Lexus. Not one single person hassled or bombarded us. From our very progressional sales associate Howard, to the extremely knowledgeable sales manager Tina, as well as Dianne with Finance, and Rick with tech support, I do not have one bad word to say. Each employee I interacted with went above and beyond any standards I had set in my mind. We were able to walk around the front lot and marvel about the amazing inventory. There is nothing worse than feeling “pressured” before getting a feel of your surroundings. Once we decided we would like to see more and I was forced to get out of the car (unwillingly) we were met at the front door by a man with a genuine smile and a warm welcome! I apologized of course for my appearance and met a reply that was truly heartwarming...and I quote, “Do not worry about it, you’re comfortable, it’s the day after Christmas, and you’re here amongst friends.” Howard Kent truly impressed me from the very moment I met him to the last second before I shook his hand and drove away in my amazing new to me Lexus! Howard Kent is the absolute best person for the job if you’re in the market or on the fence about buying a new or used Lexus. I am hesitant to say “best salesman” because Howard didn’t push or use any “sales tactics” during our entire interaction. That is why I used the term “best person” for the job. He is straight forward, welcoming, and genuinely believes in the brand of Lexus. With an attitude and personality like Howard’s, it’s no wonder I walked in hesitantly and walked out the proud new owner of a 2015 Certified Lexus NX200t! The car I purchased was the 1st car I viewed that day and if it wasn’t for Howard leading me to it in the back of the showroom, providing me with straight forward facts, and letting me decide for myself on my own, I might still be searching for the perfect car. I’m fact, I traveled from Jacksonville, FL so I’ve seen quite a few dealerships! If you’re in the market for a Lexus, the only place to spend your money wisely is Treasure Coast Lexus. Don’t forget to ask for Howard! More

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Good Experience Howard Kent truly is a person who understands customer service! He’s kind, thoughtful, and on top of everything! This is the 2nd car we’ve leased from Howard Kent truly is a person who understands customer service! He’s kind, thoughtful, and on top of everything! This is the 2nd car we’ve leased from Treasure Coast Lexus with Howard handling everything! It won’t be the last! Thanks so much Howard! More

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Carlton Duncan was reason for our satisfaction On 11/30/17 my husband, Lacy, and I went into the TREASURE COAST LEXUS dealership, this was our first time there. I was driving my 2008 Audi A6 and h On 11/30/17 my husband, Lacy, and I went into the TREASURE COAST LEXUS dealership, this was our first time there. I was driving my 2008 Audi A6 and had been talking about trading and getting a small SUV. I wanted the small SUV due to the Audi being so low to the ground and I wanted to be able to see. We go onto the lot and Lacy asked for Carlton Duncan due to knowing him at another dealership years ago and he wanted to deal with him as he stated that Carlton was a very straight shooter. Carlton started showing us his inventory, I let him know that the vehicle was for me and what I was interested in. He showed me a tan or CASHMERE colored LEXUS RX350 with very little miles. He, Carlton, walked us around the RX350 showing us all of the goodies (I thought that my Audi had all the bells and whistles, WOW). He then had me take a drive and that did it, my husband got in the back and checked out what all this vehicle had from that point. Needless to say we bought the RX350 for what we considered a very good deal, trading my Audi A6 in for the RX350. I can say that my husband was so correct about Carlton being a total gentleman and very knowledgeable. Carlton made out buying a LEXUS very enjoyable. Carlton introduced us to Tina and she was very nice to talk to and to understand all of what we were doing. At the end of our purchase; we met Gary, he stepped us through all of the "gadgets" and "appointments" associated with this RX350 and he was equally as nice as Carlton and Tina. Anyone looking to take the next step to own their first LEXUS as we did, or to just make a trade; we fully recommend CARLTON DUNCAN, TINA, and GARY of the TREASURE COAST LEXUS Satisfied customer, CORINA WILLS 5557 NW CRUZAN AVE PORT ST. LUCIE, FL 34986 More

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Perfect customer service. Above and beyond Customer service here was excellent. Carlton Duncan is top notch. Friendly and very caring. Didn’t get the usual wary feeling I’ve had in other dealer Customer service here was excellent. Carlton Duncan is top notch. Friendly and very caring. Didn’t get the usual wary feeling I’ve had in other dealerships. Thanks for a great experience. I’ll come back for more!, More

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