Toan Lam
Toan Lam at Herb Chambers Honda of Westborough

Toan Lam | Page 12

Finance Director

Herb Chambers Honda of Westborough

350 Turnpike Rd, Rte. 9
Westborough, MA 01581

5.0
245 Reviews
5.0

245 Reviews

Write a Review

245 Reviews of Toan Lam

January 17, 2022

Dealership Rating
Employee Rating

Just an all around excellent experience and I couldn't be happier with both the people I dealt with and the Honda Accord Hybrid Touring I bought. Kudos to James Bulger for making the whole process stress fre More

by Shop192
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James A. Bulger, Ara Tashjian

Jan 20, 2022

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share these kind comments about our team! We're so glad you enjoyed working with James, Toan & Ara and we're thrilled to hear that you're enjoying your new Accord Hybrid so far. Thanks for choosing Herb Chambers Honda of Westborough and please don't hesitate to reach out if we can be of service again in the future!

January 15, 2022

Dealership Rating
Employee Rating

I enjoy working with this dealership. Always have a pleasant low pressure experience. Would highly recommend. More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe

Jan 18, 2022

Herb Chambers Honda of Westborough responded

Thank you, Dan! We're so happy Herb Chambers Honda of Westborough made this a five-star experience!

November 20, 2021

Dealership Rating
Employee Rating

Nice! Sales and service have been professional. I’m happy with the car and I’m happy to return for service. Easy to schedule, clean facility, quick. More

by swannis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jody Smith

Nov 23, 2021

Herb Chambers Honda of Westborough responded

Thank you for being a Herb Chambers Honda of Westborough customer! We're grateful for your support and look forward to your next visit with us!

November 20, 2021

Dealership Rating
Employee Rating

Everyone at this dealership is courteous, respectful, informative and matching a vehicle to one's individual needs. I highly recommendthem. More

by annpotter46
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James A. Bulger , David Wyman

Nov 22, 2021

Herb Chambers Honda of Westborough responded

We're happy the Herb Chambers Honda of Westborough team made this such an enjoyable experience, Ann! Thank you for coming to see us!

October 08, 2021

Dealership Rating
Employee Rating

Always a pleasure working with the team at Herb Chambers Honda of Westborough, whether it is sales or service! I have been leasing with them since 2006 and I just picked up my 12th car yesterday. Highly r More

by dsebell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe, David Yang, Michael Kelley , Randy Robinson

Oct 08, 2021

Herb Chambers Honda of Westborough responded

Thank you for your loyal business! We're truly honored to have you as a Herb Chambers Honda of Westborough customer and we hope you enjoy the new vehicle. Take care and see you next time!

September 27, 2021

Dealership Rating
Employee Rating

Had a great experience, was in and out in one day. Came out with a new vehicle. More

by praetor1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe

Sep 28, 2021

Herb Chambers Honda of Westborough responded

Congratulations on your new car! We're so glad the Herb Chambers Honda of Westborough team could make this a quick, five-star experience! Thank you!

September 01, 2021

Dealership Rating
Employee Rating

Excellent experience. Norm, my salesman, was very pleasant and knowledgeable. I knew what I was interested in before I got there and he answered all my questions. When I picked up my car he was ext More

by Carralee49
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe

Sep 02, 2021

Herb Chambers Honda of Westborough responded

Reading this review is one of the best parts of what we do! Thank you so much for coming to work with Norm on your new purchase! We hope you come to visit the Herb Chambers Honda of Westborough team again!

August 27, 2021

Dealership Rating
Employee Rating

None of my concerns were addressed, my car was literally looked over with zero intentions of solving legitimate issues I pointed out, my vehicle is still under factory warranty. Pointed out multiple imperfe More

by Rene.508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ara Tashjian

Sep 10, 2021

Herb Chambers Honda of Westborough responded

Hi Rene, We're sorry to hear you feel this way. It is never our intention to disappoint or upset our customers and we'd like to help resolve these concerns. Please contact me at your earliest convenience. Thank you, James A. Bulger - General Manager - james@herbchambers.com

Sep 18, 2021

Rene.508 responded

As I’ve stated, I will handle this myself. I will not set foot on the lot again, do not feel like getting disappointed again.

August 20, 2021

Dealership Rating
Employee Rating

Norman was fantastic. He was very knowledgeable and helpful during the whole purchasing process. We would highly recommend! More

by Jason S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe

Aug 23, 2021

Herb Chambers Honda of Westborough responded

Jason - thank you so much for this wonderful feedback about your experience with Norman! We appreciate you trusting the Herb Chambers Honda of Westborough team with your business and hope to see you again next time. Take care!

August 01, 2021

Dealership Rating
Employee Rating

Very professional, good communication, the process was easy, the car turn over was very thorough. Would recommend family and friends to go there. Nice dealership. More

by Karen1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex

Aug 02, 2021

Herb Chambers Honda of Westborough responded

Thank you for recommending Herb Chambers Honda of Westborough, Karen! We appreciate you as a customer!

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