Todd Ackley

Staff went above and beyond to get a deal done for me. I don’t have the best credit but it didn’t matter, they treated me with kindness and respect, like I was a millionaire walking through there. It was I don’t have the best credit but it didn’t matter, they treated me with kindness and respect, like I was a millionaire walking through there. It was no pressure, no xx, and very accommodating. Plus I LOVE my new Subaru More

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My experience with this dealership was amazing. John Williams was an awesome salesman. From start to finish, the process was streamlined, everyone was very courteous and helpful. If the wife would John Williams was an awesome salesman. From start to finish, the process was streamlined, everyone was very courteous and helpful. If the wife would let me, I'd be trading in my Honda for a new Outback. Lol More

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Alex was great; very helpful and knowledgable. The sales manager, finance guy, and everyone else at the Subaru Superstore was nice and transparent. My only issue, was when we were in with the fina The sales manager, finance guy, and everyone else at the Subaru Superstore was nice and transparent. My only issue, was when we were in with the finance person, and he showed us all of the options for the various service, maintenance, tire assistance, etc. that a customer can pay for, and be added to the overall finance cost. At that point I think my wife and I should have asked if we could be alone somewhere to discuss the options before we made a decision; unfortunately we did not think of that. Sitting in front of the finance guy inhibited us from discussing the options amongst ourselves; that's on us I guess. More

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Truly coming into Surprise Subaru was one of the best decisions we could have made. Our sale associate Mr. Milkman (yes his real last name) was so patient. He went over each concern and want we were look decisions we could have made. Our sale associate Mr. Milkman (yes his real last name) was so patient. He went over each concern and want we were looking for. Helped us decide on what was the best fit for our son. Absolutely no pressure and the level of knowledge on the cars was unmatched. The entire staff and process was so painless. One of the single best car buying experiences we have ever had. Thank you to everyone! More

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I had a great experience at Surprise Subaru! The staff was incredibly kind, helpful, and made the entire process seamless. Dave Castillo was knowledgeable and patient answering all my questions. The staff was incredibly kind, helpful, and made the entire process seamless. Dave Castillo was knowledgeable and patient answering all my questions. I highly recommend them for a stress-free and efficient car-buying experience! More

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Dave followed up with me frequently on the status of the car. He was able to work out a deal that worked out for both of us. Really appreciate his help and made the process very simple! car. He was able to work out a deal that worked out for both of us. Really appreciate his help and made the process very simple! More

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I found Subaru of Surprise to be professional and very easy to work with. I did not feel pressured at any point. easy to work with. I did not feel pressured at any point. More

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Our experience with purchasing the vehicle was very pleasant and easy.. we didn't feel pressured and left feeling like we had negotiated a fair price. pleasant and easy.. we didn't feel pressured and left feeling like we had negotiated a fair price. More

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I came home with a safe, beautiful Forester! Noah was attentive, professional, and kind. He went above and beyond to be sure I was taken care of., answering my questions and concerns before an Noah was attentive, professional, and kind. He went above and beyond to be sure I was taken care of., answering my questions and concerns before and after the sale. The sales and finance managers were also pleasant to work with. Thank you! More

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Everyone was amazing! They went out of their way to work with me on what I needed and wanted. I was able to fill out all of my paperwork online so the process to pick up m They went out of their way to work with me on what I needed and wanted. I was able to fill out all of my paperwork online so the process to pick up my keys was easy! Jonathan, George, and Alex were a huge help! Alex did a great job quickly going over the important things on my new vehicle as I have a newborn baby and was very limited on time. He also set my first service appt for my new vehicle! Mark Mauer was a huge help getting everyone on the same page to take care of me. Highly recommend this store for vehicle purchases and I look forward to brining my car in for its first service! More

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