Todd Ackley

Greatest experience I had ever had at a dealership; very fast and the best customer service! Will definitely being referring friends and family to Surprise Subaru! fast and the best customer service! Will definitely being referring friends and family to Surprise Subaru! More

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Very pleased with low pressure purchase. We knew what we wanted and even with our product knowledge, we learned our new 2025 Ascent had features that were a welcome surprise. Ticks all the b We knew what we wanted and even with our product knowledge, we learned our new 2025 Ascent had features that were a welcome surprise. Ticks all the boxes on safety, comfort, cargo and of course, drivability. What an impressive vehicle! We look forward to owning this vehicle for a long time. You had me at knee airbags! Special thanks to our salesperson, Luke, who was so informative, kind, and supportive in matching our needs for our perfect car. Having just lost a vehicle as a total loss in an accident, it was nice to find our replacement with as little added stress as possible. We’re grateful to him and his positive energy. More

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Blessed me with a deal, and is still working with me! So very thankful for them. So very thankful for them. More

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Sales Associates, Manager, Finance, follow up people and all that we dealt with were knowledgeable, professional, personable and low pressure. The whole experience was excellent. all that we dealt with were knowledgeable, professional, personable and low pressure. The whole experience was excellent. More

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Very helpful. I knew exactly what I wanted and they facilitated my purchase. Would recommend them highly. I knew exactly what I wanted and they facilitated my purchase. Would recommend them highly. More

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Awesome dealership with fantastic people. I saw this car listed on Autotrader. I live in California, but wanted this Forester anyway. I flew from Ontario to Phoenix. They picked me up at the I saw this car listed on Autotrader. I live in California, but wanted this Forester anyway. I flew from Ontario to Phoenix. They picked me up at the airport, did a smooth transaction, and sent me off to drive it home with a full tank of gas. Best experience ever buying a car! Go see Travis, he'll do you right. And Jon, the sales manager was awesome too. Kudos to Subaru Superstore of Surprise, AZ. You guys rock! More

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Staff went above and beyond to get a deal done for me. I don’t have the best credit but it didn’t matter, they treated me with kindness and respect, like I was a millionaire walking through there. It was I don’t have the best credit but it didn’t matter, they treated me with kindness and respect, like I was a millionaire walking through there. It was no pressure, no xx, and very accommodating. Plus I LOVE my new Subaru More

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My experience with this dealership was amazing. John Williams was an awesome salesman. From start to finish, the process was streamlined, everyone was very courteous and helpful. If the wife would John Williams was an awesome salesman. From start to finish, the process was streamlined, everyone was very courteous and helpful. If the wife would let me, I'd be trading in my Honda for a new Outback. Lol More

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Alex was great; very helpful and knowledgable. The sales manager, finance guy, and everyone else at the Subaru Superstore was nice and transparent. My only issue, was when we were in with the fina The sales manager, finance guy, and everyone else at the Subaru Superstore was nice and transparent. My only issue, was when we were in with the finance person, and he showed us all of the options for the various service, maintenance, tire assistance, etc. that a customer can pay for, and be added to the overall finance cost. At that point I think my wife and I should have asked if we could be alone somewhere to discuss the options before we made a decision; unfortunately we did not think of that. Sitting in front of the finance guy inhibited us from discussing the options amongst ourselves; that's on us I guess. More

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Truly coming into Surprise Subaru was one of the best decisions we could have made. Our sale associate Mr. Milkman (yes his real last name) was so patient. He went over each concern and want we were look decisions we could have made. Our sale associate Mr. Milkman (yes his real last name) was so patient. He went over each concern and want we were looking for. Helped us decide on what was the best fit for our son. Absolutely no pressure and the level of knowledge on the cars was unmatched. The entire staff and process was so painless. One of the single best car buying experiences we have ever had. Thank you to everyone! More

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