Todd Brabender | Page 13

Best experience ever! Thanks Mike Krul and Todd! This was my first time at Carman Ford, but it was my third Ford lease. My first 2 leases were in a NJ Ford dealership and I never felt like I was tre This was my first time at Carman Ford, but it was my third Ford lease. My first 2 leases were in a NJ Ford dealership and I never felt like I was treated well. So, I decided to give a new Ford dealership a try and I found Carman Ford. My whole experience with Carman has been awesome! Starting with Dililah in internet sale, to Mike and Todd in sales! I came in to test drive my Fushion and was met by Mike, which was so professional, smart and very knowledgeable in all aspect of the sale and the vehicle! I will never go to any other Ford dealership again! I will be a Carman customer for life! Thanks again Mike! More

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The best car buying experience ever Carman Ford has made me speechless. I've worked with many different dealerships in the past and never once experienced this high quality of service I Carman Ford has made me speechless. I've worked with many different dealerships in the past and never once experienced this high quality of service I did the day I visited this location. The team is very helpful and knowledgeable. They have the customer best intrest at heart. Carman Ford gets it. They set the car buying bar high which will in turn make me a loyal customer to them allowing for long time business. I would recommend this location to everyone. Very happy and glad I got to meet the team. Thanks everyone More

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Car comparison shopping I am shopping for a certified Ford or Lincoln product. My salesman, Guy, was very patient and informative as I asked to compare the 2012 mkz and 2014 I am shopping for a certified Ford or Lincoln product. My salesman, Guy, was very patient and informative as I asked to compare the 2012 mkz and 2014 mkz. I also explored the ford escape and added a crossover to my short list. I am hopeful based on our conversation, that Guy will be able to find just the right certified car for me both in features and price point. At this point, I can recommend them in the categories I completed. More

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Outstanding New Car Leasing experience! On a scale of 1 to 10, with 10 being the best, Carman Ford Lincoln rates a 12. I have purchased or leased many vehicles from Carman dealerships over On a scale of 1 to 10, with 10 being the best, Carman Ford Lincoln rates a 12. I have purchased or leased many vehicles from Carman dealerships over the past 35 years. The most recent being a 2015 Lincoln MKC. I have always experienced exceptional treatment from everyone I have dealt with. Courteous, friendly, professional dealings from start to finish. Larry Giacchino runs well-managed, professionally staffed auto dealerships, and I am not easily impressed. Gregg Grimaldi is especially outstanding and obviously committed to earning your trust and your repeat business. He never fails to impress me with the distance he'll go to provide COMPLETE customer satisfaction. Buy with confidence from Carman. Their professionalism and business ethics speak volumes about the caliber of their staff and its leadership. More

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Outstanding Experience This was without a doubt the best car buying experience we've ever encountered. I can't think of anything else that the folks at Carman Lincoln could This was without a doubt the best car buying experience we've ever encountered. I can't think of anything else that the folks at Carman Lincoln could have done for us. Their friendliness and individual expertise made the entire process hassle free. They made themselves aware of our situation and what our goals and needs were in going forward. They offered up a deal that far exceeded our best expectations and tailored a deal that fit us perfectly. We were truly amazed at the way they put us into a brand new Lincoln MKC. This is our second Lincoln from Carman and there was a good reason we came back. They can certainly count on future repeat business from us. I would like to specifically acknowledge the folks that made this all possible and a special thank you to them: Doug Walton our salesman, Frank Azan and Todd Brabender who helped get everything done and Bob Hepner in Finance who took care of all the necessary paperwork. Too bad they only rank with 5-Stars because as far as we're concerned you earned everyone plus much much more. An outstanding team put is in an outstanding vehicle and we could not be happier with the entire process. More

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Great dealership, sales office clean and spacious, facilities in excellent shape. All interactions with personnel highly positive. The process of buying a new car was carried out in a friendly, comp facilities in excellent shape. All interactions with personnel highly positive. The process of buying a new car was carried out in a friendly, competent atmosphere. More

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I am a Long Time Ford Owner, We had always bought at the same local dealer over the past 20 years. Decided to step out of my comfort zone and try "Carman Ford" who I knew had been around for years. The de same local dealer over the past 20 years. Decided to step out of my comfort zone and try "Carman Ford" who I knew had been around for years. The dealership had a very good selection of new & leftover trucks. I have nothing but very good things to say about my experience. I would highly recommend giving Carman the opportunity to earn your business. My experience started with the salesman, Tom. He was very nice, easy going and not even close to being the "car salesman" we all dread dealing with. Tom listened and understood what type of truck I was looking for, and how much I was willing to spend on top of my trade in. The negotiating process was very cordial, as the negotiating process moved along it eventually included the sales manager, Todd. He too was very friendly, working with me to get the price down to what I wanted to pay. I never felt pressured, or felt like they were trying to confuse me with numbers. The finance / warranty guy, Dan - he was just as friendly. When puchasing the extended waranty, (which I wanted to do, not talked into it) Dan tooked my annual mileage into consideration to get me the best "bang for my buck" under the extended waranty program. Finishing up the purchase, I must say that Tom was by far the most thorough salesman I have ever dealt with at going over all the features of my new F-150 truck. Usually I know more about the vehicles I am buying then the salesman usually does, but not this time. This was a very good buying experience all around. I have already recommended the dealership and specifically Tom to family members and friends. More

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Great bunch of people to work with> Sales, Business and Service Managers work together and made the deal for me. This isn't my first time to buy a car from them. and Service Managers work together and made the deal for me. This isn't my first time to buy a car from them. More

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I went to Carman Ford to do my due diligence never intending on purchasing a vehicle in the same day. Tom Guido, my sales rep was an absolute gentleman and very patient in allowing me to take my time intending on purchasing a vehicle in the same day. Tom Guido, my sales rep was an absolute gentleman and very patient in allowing me to take my time in deciding between the Taurus and the Edge. It only took two different negotiations to agree upon a trade-in price and the price of the new vehicle. I left the same day with a new 2013 Ford Edge. Also, I took my car back 3 days later to have a pinstripe added and I was treated with the same courtesy and professionalism. I would definitely recommend this car dealership. More

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We have bought four trucks from this particular dealership in the past since 1998. We have always had a very pleasant experience. We decided that it was time for our fifth vehicle and did not hesit dealership in the past since 1998. We have always had a very pleasant experience. We decided that it was time for our fifth vehicle and did not hesitate to show up at Carman Ford. We did not even think about going anywhere else but Carman. From the moment that we showed up, everyone was very helpful and informative! Tom really took his time to go over everything with us and get us the best possible deal. Todd did an excellent job by putting the truck package together that we ended up purchasing. My wife fell in love with this particular truck and did not even want to look at another model. Bob was great by working with us on holding the truck for us and is a man of his word. It was a pleasure working with Dan on the final paperwork for our purchase. I would have to say that from start to finish it was a very pleasant experience. I would love to do it all over again with the same people. Thank you for the great experience! Job well done! More

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