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Todd Feuerhaken
Todd Feuerhaken at Autohaus BMW

Todd Feuerhaken

Service Director

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
129 Reviews

Dealership Experience

12 yrs, 8 mos

4.9

129 Reviews

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129 Reviews of Todd Feuerhaken

January 01, 2026

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Employee Rating

Great service! Awesome people. Chris Buie is the best! Only place I take my car. More

by eclarkmusic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie

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Jan 02, 2026

Autohaus BMW responded

Thank you for taking the time to share your feedback and for being a valued repeat customer. We're please to hear about your positive experience with us once again. Your continued report means a great deal to us.

December 30, 2025

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My wife and have purchased 5 BMW vehicles from Autohaus over the last 19 years. Their dealership is 2nd to none! Besides great purchasing experiences which you would expect from a BMW dealership, w More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Todd Cherry, Heather Vivrett, Steve Emerson

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Dec 31, 2025

Autohaus BMW responded

Curt, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We are truly passionate for creating the best possible experience here at Autohaus with sales and services. We will continue to strive to give our best to our customers. We're here for you anytime!

December 19, 2025

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Employee Rating

EXCELLENT customer service. Prompt check in, informative audiovisual report from technician, and timely check out. Additional assistance from “porter” for license plate frame More

by dwferg3273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Weiss

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Dec 19, 2025

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

November 20, 2025

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Great service. I really appreciate the time, attention and extra steps taken by Todd. Definitely above and beyond. More

by ritamohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2025

Autohaus BMW responded

Rita, thanks for the 5 - star review! We always strive to give our best to help our customers and I'm glad that Todd exceeded your expectations. We appreciate the feedback and hope you visit us again!

November 13, 2025

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Thanks for getting my car back on the road! I really appreciate Todd and Andy! More

by Tb1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy

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Nov 13, 2025

Autohaus BMW responded

Thank for the 5 - stars and your gracious words! We're delighted to hear that you appreciate Todd and Andy hear at Autohaus. Providing exceptional services is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again in the future!

October 27, 2025

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Awesome team and very supporting of clients requirements. Flexible to provide timely service. I recommend them! More

by kapil.gupta.kg
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes

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Oct 28, 2025

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services with a positive experience.

October 11, 2025

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Employee Rating

Difficult communication. Appointments not kept after being scheduled. High prices. Hard to reach people by phone. The technician’s video is hard to access. Servic More

by rgcatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes

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Oct 13, 2025

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, and we're committed to making any necessary improvements. If there's anything specific you'd like to share to help us make it better, please don't hesitate to let us know

October 07, 2025

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Employee Rating

Video was great to let customers know exactly what needs replacing. Cassie was prompt in returning calls. Outstanding customer service. Tim was thorough with explanations and very helpful. More

by Vzstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Rackhaus , Tim, Lead Mechanic

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Oct 07, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate any feedback you have for us. We strive for creating the best for our customers and to have such a positive and prompt staff. Thank you for choosing Autohaus!

October 07, 2025

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Employee Rating

Autohaus always provides incredible services. Technicians are great, advisors fantastic! Wouldn’t take my personal vehicle anywhere else More

by Treeyums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Trey Starnes

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Oct 07, 2025

Autohaus BMW responded

Thanks for the 5 - star review and the kind words! We're thrilled to hear about your great experience with us.. Your glowing feedback truly brightens our day. We're honored to have had the opportunity to serve you. It's customers like you who make our work so rewarding. If there's anything else we can do to make your visits more special, please don't hesitate to let us know.

October 02, 2025

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Employee Rating

The service department was excellent. They did above and beyond. They take good care of my car. Highly recommended! More

by Htiffany1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Autohaus BMW responded

Tiffany, thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our service team, and please revisit us again!

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