Tom Cole | Page 7

This is the second car I have purchased from Acura Columbus. My first was the 2019 RDX which with being a new model year can be a bit of a gamble until they work all the kinks out. I experienced quite Columbus. My first was the 2019 RDX which with being a new model year can be a bit of a gamble until they work all the kinks out. I experienced quite a few issues and their service team handled them as professionally as possible. Jami Meredith in service became my go to person, not something you usually want to have with a brand new car but none-the-less she always responded quickly and professionally which as much help as she could be. With the service experience I had and the fact that I liked the RDX if it didn't have new model issues, I let them know of my disappointment and they (Tom Cole and Antonio Gonzalez) worked with me to get a fair deal on a new glitch-free 2021 RDX (fingers crossed). My salesperson, Antonio was newer to the Acura team but definitely proved he was in the service business to give customers a great experience and not just to sell cars. He had the same professionalism as the rest of the team and would highly recommend asking for him if you are looking to buy any car from this dealership. More

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My wife and I have been receiving nothing but great service on my 2014 Acura TL and her 2020 Acura RDX. Highly recommend Acura of Columbus. service on my 2014 Acura TL and her 2020 Acura RDX. Highly recommend Acura of Columbus. More

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Just bought my third Acura from Acura Columbus. Treg and Tom did a great job in sales and Clay and Larry have always been terrific in service over the years. This purchase was a 2021 RDX Advance Package. De Tom did a great job in sales and Clay and Larry have always been terrific in service over the years. This purchase was a 2021 RDX Advance Package. Definitely recommended. More

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I leased a 2020 TLX and the experience from start to finish exceeded my expectations. The team at Acura Columbus is customer focused staring with asking me questions regarding what I was looking for an finish exceeded my expectations. The team at Acura Columbus is customer focused staring with asking me questions regarding what I was looking for and finding a vehicle that met my criteria. Would definitely recommend Acura Columbus to anyone looking for an new / pre-owned vehicle. More

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Very pleased with the delivery of my Certified RDX w/ Advance package. Dave was extremely helpful and professional, as was Tom, the Sales Manager. All of our communication on my trade- in and purchase Advance package. Dave was extremely helpful and professional, as was Tom, the Sales Manager. All of our communication on my trade- in and purchase was conducted via phone and email, as I was unable to visit the showroom. Responses to my questions and requests were handled promptly, usually within minutes. I highly recommend this dealership! More

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I have just purchased my 5th new Acura from Acura Columbus. Over the years I have had contact with numerous staff members, and all of them are quite knowledgeable and helpful. They make you feel comf Columbus. Over the years I have had contact with numerous staff members, and all of them are quite knowledgeable and helpful. They make you feel comfortable in the buying process, and they do not pressure you to make a decision until you are ready. My main contact this last time was with Steve Ault - he did a great job and would highly recommend him to any prospective buyer. More

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Ian is knowledgeable in all aspects from start to finish in the buying process and is one of the kindest salesman you will ever meet! He is customer service oriented and helps strengthen the Acura of Columb in the buying process and is one of the kindest salesman you will ever meet! He is customer service oriented and helps strengthen the Acura of Columbus brand in very important ways! He is an important reason that has led us to buy 5 or 6 cars at Acura of Columbus in our lives. There will be many more in the years to come. Hats of too Ian and to Tom Cole! More

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This is my fourth TL(X). I live 80 miles from this dealership and I bought a new TXL and never left my virus free home! I never personally touched the car I bought until it was delivered to my house dealership and I bought a new TXL and never left my virus free home! I never personally touched the car I bought until it was delivered to my house. This was an absolute first for me! Using all available communication technology, the sales guys Sam and Tom got my deal completed, Sam delivered the car to my home, led the signing of all the papers and made the electronic connections to my home systems, etc. I am amazed. I am pleased! More

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Very professional folks, and very friendly-even during a pandemic! I was given all the attention and focus on even silly questions, like a member of the family. pandemic! I was given all the attention and focus on even silly questions, like a member of the family. More

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