Tom Coward | Page 23

In 5 years, I’ve only had outstanding experiences with Smythe Service and Sales. They took my car the same day that I called to repair a tire, and managed to do the 10,000 mile service it while it was th Smythe Service and Sales. They took my car the same day that I called to repair a tire, and managed to do the 10,000 mile service it while it was there. More

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Crystal clear communication, prompt, courteous service and love the communication with pictures on service updates. Makes for a much more efficient process. and love the communication with pictures on service updates. Makes for a much more efficient process. More

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I have been an extremely happy and satisfied customer of Smythe Volvo for more than 30 years - they are the absolute best. You know they are doing something right when their employees never leave, they star Smythe Volvo for more than 30 years - they are the absolute best. You know they are doing something right when their employees never leave, they start and end their careers at Smythe. I do not believe that they can say “no” to a customer - they go above and beyond to make sure each and every customer experience is positive. As a family owned and operated dealership, they build strong customer relationships which is why Smythe has the reputation of being extremely honest. I know that when I bring my car in for service, the advisor will only recommend repairs/replacements that are necessary and best for the car and will never upsell or recommend needless repairs. More

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Very helpful and thorough in diagnosing a problem. Went out of their way to make the repair process smooth. Went out of their way to make the repair process smooth. More

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They completed everything I asked and than some. Really a great experience. Smythe and Tom are top notch. Really a great experience. Smythe and Tom are top notch. More

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I always find my experience with Smythe Volvo, whether in sales or service, to be a pleasant one. Everyone is efficient, knowledgeable and aiming to please. My most recent experience leasing a new Volvo with sales or service, to be a pleasant one. Everyone is efficient, knowledgeable and aiming to please. My most recent experience leasing a new Volvo with William McLaughlin was no different. William listened to what I wanted and in a very knowledgeable, pleasant and efficient matter got me the car I wanted and now love! Thank you William and Smythe Volvo! More

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Super nice people is the best part. Every single person I interacted with were all supper nice. And the place looks clean and organized. The text message notifications worked well as we Every single person I interacted with were all supper nice. And the place looks clean and organized. The text message notifications worked well as well. I appreciated being asked if I wanted the headlamp fixed. I did. Bravo. More

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Jeff showed great patience, professionalism and kindness in orienting me to the computer functions in my new car. As an older woman, my familiarity and comfort with new technology is pretty limited. Jeff wa in orienting me to the computer functions in my new car. As an older woman, my familiarity and comfort with new technology is pretty limited. Jeff was terrific! More

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Convenient, thorough, great communication. Could not ask for anything more. Simply, a great experience. Thank you. Could not ask for anything more. Simply, a great experience. Thank you. More

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I went in on Saturday to have the “L” in Volvo glued back in place on the back of my car. Smythe was able to take care of the issue in an hour. I still had the rest of my day to run errands. Tom was understa in place on the back of my car. Smythe was able to take care of the issue in an hour. I still had the rest of my day to run errands. Tom was understanding and got me out of the waiting room in no time. Thank you. More

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