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Tom DAlessandro
733 Reviews
Tom joined the CitySide team in 2013 with years of customer service experience with much enthusiasm for making sure that his customers are given an experience second to none. Tom started on the sales floor here at CitySide Subaru before being promoted to Finance Manager, then Sales Manager.
Read moreDealership Experience
13 yrs, 7 mos
Industry Experience
13 yrs, 7 mos
733 Reviews
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733 Reviews of Tom DAlessandro
August 29, 2024
Eric was very helpful, respectful and kind. He answered all my questions and provided me with the best deal for which I decided on my new car that very same day. He answered all my questions and provided me with the best deal for which I decided on my new car that very same day. More
by sebastiangabrielaucca
Verified CustomerOther Employees Tagged: Eric Burd
August 06, 2024
Excelente por decirlo menos. Mr Flavio Fonseca es la segunda vez que le compro un auto. Magnífica atención Mr Flavio Fonseca es la segunda vez que le compro un auto. Magnífica atención More
by CURRAMBITA1
Other Employees Tagged: Flavio Fonseca, Mike Martell, Brian O’Malley
July 28, 2024
Went in to Cityside and talked to Mark. Told him what I was looking for. Mark worked with me with no pressure and found the vehicle I am happy with. Picked up the 2021 Forester the next Told him what I was looking for. Mark worked with me with no pressure and found the vehicle I am happy with. Picked up the 2021 Forester the next day with new plates insurance and sticker done for me by Mark. Don't be afraid to talk to Mark. He will help you. Thank you Mark. Neil MacLean. Waltham Ma. More
by neillin
Other Employees Tagged: Mark Lidano
June 08, 2024
Excellent friendly customer service. Always very attentive to your questions and needs. Very responsive and will go out of your way to make sure you leave happy and satisfied. Always very attentive to your questions and needs. Very responsive and will go out of your way to make sure you leave happy and satisfied. More
by kendraweber1
Other Employees Tagged: Mark Lidano , Dan Rosengarten
June 07, 2024
Joyce and I enjoyed our visit with Mark during the car purchase. We bought the new Outback which we love. Mark was so helpful and he definitely knew in depth about the car. And he is an excellent teacher. purchase. We bought the new Outback which we love. Mark was so helpful and he definitely knew in depth about the car. And he is an excellent teacher. He took a lot of time with us in our new car explaining all of the safety features. We are elderly and our memories are not what they used to be. So Mark was very patient and was happy to repeat anything we didn’t understand. I’ve never had in my long life such a pleasant experience in a car dealership. More
by Bob_ducot
Other Employees Tagged: Mark Lidano, Michael Fuller
June 02, 2024
Friendly, patient, and helpful. They will sit with you and take their time to answer your questions and help you understand the processes and the cars you are interested in. They will sit with you and take their time to answer your questions and help you understand the processes and the cars you are interested in. More
by kec2175
Other Employees Tagged: Michael Nelson, Nathan Williams , Dan Rosengarten
May 31, 2024
Everyone is extremely friendly and helpful. They helped me a lot as a first time car buyer. I want to thank Nate, Michael, and Tom for helping me through the unexpected problems along the way. They helped me a lot as a first time car buyer. I want to thank Nate, Michael, and Tom for helping me through the unexpected problems along the way. More
by Harry Li
Other Employees Tagged: Michael Nelson, Nathan Williams
May 29, 2024
We were in Boston for a short visit and found the Crosstrek Wilderness that we had been looking for on Cityside's website. We had a limited amount of time to work with, but Mark Lidano was courteous Crosstrek Wilderness that we had been looking for on Cityside's website. We had a limited amount of time to work with, but Mark Lidano was courteous and great to work with. We were able to take a test drive and negotiate a deal that was a bit more complicated due to us being from out of state, like halfway across the country. Tom got us through the financing and paperwork with ease. Cityside had the car prepped and we were out the door with no issues whatsoever. As a bonus, Dolly, one of the office puppies was more than happy to let us sit and scratch her ears while we waited. If you are in the Boston area looking for a Subaru go see the great team at Cityside. More
by Marty B
Other Employees Tagged: Mark Lidano
May 28, 2024
Fabio was excellent. Got to bottom line, made purchase, he found car and had it ready for us at delivery, ran through tech and we were on the road. Got to bottom line, made purchase, he found car and had it ready for us at delivery, ran through tech and we were on the road. More
by criannuzzilaw
Other Employees Tagged: Glen Dalton , Fabio Corredor
May 20, 2024
Fabio was super helpful, patient and kind! He helped us get exactly the car we wanted and made sure that everything was all set for us. I'd really recommend working with him! Everyone we encou He helped us get exactly the car we wanted and made sure that everything was all set for us. I'd really recommend working with him! Everyone we encountered at Citywide with made this an easy and pleasant experience. More
by mtrujill23
Other Employees Tagged: Fabio Corredor, Dan Rosengarten
