Tom Helms
Tom Helms at Joe Machens Capital City Ford

Tom Helms

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Tom Helms

February 05, 2026

Dealership Rating
Employee Rating

The process from start to finish was easy and straightforward. Would definitely think about purchasing from them again. More

by IVEYSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite, Harold Love

Feb 05, 2026

Joe Machens Capital City Ford responded

We’re pleased to hear that purchasing your new Ford F-150 was smooth and straightforward. Thank you for sharing your experience. Whenever you’re ready to shop again or have a question, our team is here to assist.

February 03, 2026

Dealership Rating
Employee Rating

Went in bought car easy and fast staff was helpful and efficient. Hopefully car lasts a long time More

by jason.butcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite

Feb 03, 2026

Joe Machens Capital City Ford responded

We’re glad to hear your Ford purchase was quick and smooth and that our team was helpful. Thank you for choosing Ford, and we hope your new vehicle serves you well for many miles to come.

October 02, 2025

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Employee Rating

Friendly, knowledgeable, kind, respectful, understanding, no pressure, and overall very satisfying to deal with during the full process. More

by DTWARE766
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2025

Joe Machens Capital City Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Machens Capital City Ford. We look forward to having you as one of our valued customers for many more years to come!

August 19, 2025

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Employee Rating

Easy to work with. No problems. Everyone Was very helpful and friendly at. Everything went smooth great price More

by patrickfinder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Richard

August 07, 2025

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Employee Rating

Very helpful,nice,proffesional,and convenient will return for future business,recommend to anyone in truck market More

by angelamariekidwell2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite

July 07, 2025

Dealership Rating
Employee Rating

I bought a car. that is review enough. We’ll see what the service is like More

by lakehse3012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite

April 23, 2025

Dealership Rating
Employee Rating

Great experience with the staff. If you work with Josh in Finance, be sure to ask about his Deer Sausage. Arranged to get my F450 used vehicle. More

by jeff_hoban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Woodruff

April 03, 2025

Dealership Rating
Employee Rating

They’re always friendly and willing to help and try’s to get us what We are looking for. More

by Christe.c0189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh

March 21, 2025

Dealership Rating
Employee Rating

I've worked for several dealerships in my life and I've bought several vehicles from several dealerships. The experience that I had at Capital City Machens is meant to be scared with everyone. You feel lik More

by WARRHOO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

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